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Rating: 
Summary: Overheats and bad warranty service
Review: DO NOT BUY THIS DRIVE. I've now purchased two Western Digital firewire drives, and both have failed in the first 2 months. When the first one failed, I opened the firewire case (at the advice of the repair technician where I bought the drive) and plugged the drive mechanism into another drive case to determin if the problem was the drive mechanism itself or some other component. This was very important to me because I had a couple of houndred hours invested in the video clips I was editing on this drive. It turns out the drive mechanism itself had failed - so I LOST ALL MY DATA. It failed even though I had not moved it or unplugged it since I purchased it -- rough handling was not the problem. When I turned the unit in for repair, Western Digital refused to repair or replace it because I had opened the external case of the drive. Their web site talks about voiding warranty by tampering with the label on drive mechanisms, but I hadn't done that. I had simply opened the external case and removed the mechanism to try to recover my data. So, with two failed drives, I'm out ... and all my data. Western Digital's return policy is designed to make it easy for their technicians, but puts thier customer's interests last. I suggest returning the favor and putting Western Digital's interests last -- buy a firewire drive from a different manufacturer. Also, look for a drive that has a fan and isn't prone to overheating. This WD External Firewire drive is a disaster waiting to happen.
Rating:
Summary: Overheats and bad warranty service
Review: DO NOT BUY THIS DRIVE. I've now purchased two Western Digital firewire drives, and both have failed in the first 2 months. When the first one failed, I opened the firewire case (at the advice of the repair technician where I bought the drive) and plugged the drive mechanism into another drive case to determin if the problem was the drive mechanism itself or some other component. This was very important to me because I had a couple of houndred hours invested in the video clips I was editing on this drive. It turns out the drive mechanism itself had failed - so I LOST ALL MY DATA. It failed even though I had not moved it or unplugged it since I purchased it -- rough handling was not the problem. When I turned the unit in for repair, Western Digital refused to repair or replace it because I had opened the external case of the drive. Their web site talks about voiding warranty by tampering with the label on drive mechanisms, but I hadn't done that. I had simply opened the external case and removed the mechanism to try to recover my data. So, with two failed drives, I'm out ... and all my data. Western Digital's return policy is designed to make it easy for their technicians, but puts thier customer's interests last. I suggest returning the favor and putting Western Digital's interests last -- buy a firewire drive from a different manufacturer. Also, look for a drive that has a fan and isn't prone to overheating. This WD External Firewire drive is a disaster waiting to happen.
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