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Iomega External USB 2.0 52x24x52 CD-RW Drive

Iomega External USB 2.0 52x24x52 CD-RW Drive

List Price: $179.95
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Product Info Reviews

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Rating: 4 stars
Summary: Terrific for Digital Photography!
Review: I received this as a Christmas present from my sister. I knew little about CD burners, and my sister knew less! After receiving it, I saw the bad reviews here and began to worry....Fortunately, it works wonderfully for what I wanted it for--burning digital photos. I found the Iomega software to be very confusing at first, but I just ended up bunring ALL my photos on the included DataLifePlus CD. There were hundreds of them, and it took less than 5 minutes. I then viewed them on my PC to make sure they were there! They were. If using the Iomega software, you can just bring up MY Pictures and delete the folders you don't want. Personally, I can't figure out any other way how to just get what folders I want into the work area. But that's probably me. (Of course, if Iomega had included a printed manual, I'd probably be having no problems.)The XP MY PICTURES wizard will not recognize the Iomega, even though the software installed with no problems at all. The Microsoft Digital Image 9 will recognize it, and then say it's archiving the photos onto CD, but it's not--the burner drawer does not open when finished, and there appears to be nothing on the disk, but yet the disk is no longer writable!Fortunately for me, I also have Kodak EasyShare software...and it immediately recognizes the Iomega, and controls it flawlessly. I don't have to use the Iomega software at all. And as I said, it takes just a few minutes to record hundreds of highest quality photos on a Verbatim DataLifePlus disk--the disk PC Photo highly recommends. Music seems to be another matter, but I've not done much with it. I used the Windows Media Player software to record an album on a Verbatim vinyl disk, and although my CD player recognized the disk and the number of songs, it couldn't play them. But note, I do have a compact system, and not a component system, and all compacts are weaker in everything. I then repeated the process with a DataLifePlus CD, and that worked. My CD player played the disk with no problem. I repeated the process a third time using the Iomega software and a DataLifePlus disk, and my CD player once again recognized the number of songs, and was actually playing them, but there was no sound! Later on, when I get a pre-amp, I'll be putting records on CDs, and Iomega's Pro Burn software does have advanced editing features for that. But I think I'll probably end up using my Microsoft Plus! Digital Media Edition, if it will work.I feel like I probably should be giving the Iomega less than 4 stars...but I can't. It works great and super fast for what I got it for--digial photography. And with the Kodak software, it's all super easy.

Rating: 2 stars
Summary: waste of time & money
Review: I was extremely disappointed in this product. While the installation was quick and painless, using it was another story. It was extremely slow & unreliable..(would get halfway through burning a cd and then it would crash). It caused the rest of my system to run slowly and freeze. Clearly, not a good match for me. And i accept that. But the WORST part of all is that Iomega does not provide a toll-free technical help phone number. Let me re-phrase, they DO list a toll-free number in the manual, but once you call and navigate your way through the 10 min directory, you are instructed that the number has changed and are given a new number for which long distance charges apply. After calling the "new" number, you are again instructed that THIS number has changed and are given another LONG DISTANCE number to call...this went on for three separate phone calls! In the end, I wound up having to chat online with a tech help person and after the frustration of that...I gave up and returned the product. IOMEGA should be ashamed of themselves for such lack of consideration and availability to their customers. I, for one, will not purchase another product from them again.

Rating: 1 stars
Summary: It just doesn't work on Win2K
Review: I've used Iomega products since the Zip 100 with nary a problem. So when it came time to get a CD burner my first choice with Iomega.

I made the mistake of buying this CD-RW drive right before I went on an extended overseas assignment. I say mistake because I would have returned this product, but unfortunately I'm stuck with it.

Running on a high-end Dell notebook running Windows 2000 Professional this beast simply doesn't work. For example, to burn a CD with 5 CD audio files, the preprocessing takes over 45 minutes. Once it gets past that, the burn to a CD-R is fast. But the preprocessing time is simply ridiculous. I have a 32 GB disk and lots of memory, so that's not the issue.

I mainly bought this product for the capability to format CR-RW disks and use them like a big floppy. This feature doesn't work AT ALL. When using Windows explorer to drag and drop between folders, the drive just churns and churns for hours (I once left the machine for over 3 hours and it was still chugging away trying to copy 8MB worth of data). Windows Explorer hangs so badly it's impossible to kill it with Task Manager. I get a message that the program can't be closed. When I click OK the whole computer hangs and I have to disconnect the power and pop out the battery to shut the computer down. Then of course I have to sit thru the scan disk process.

To be fair, I recently had the thing over at a client's site where we installed the software and the drive on a desktop machine running Windows XP Professional. The drive seemed to function OK, though I've not used it extensively on XP yet.

So far the support monkeys don't have a clue why this is happening, and suggest changing to XP (maybe they'd like to pay for my time to do that?) I'm really ready to just ditch the stupid thing and look for something else.

Certainly if you run Windows 2000 you should be leery of buying this product.

UPDATE:
I tried disabling anti-virus and firewall. This improved access time to the drive. I created a new folder on the CD-RW disk and a subfolder under it. The drive won't access the subfolder. I can't delete the folders I created, not even thru the command line.

I tried copying a bunch of folders from the hard drive to a freshly formatted CD-RW disk. It worked fine. I took the disk to my client's site the next day and the CD-DVD drive on his new XP machine won't read the disk. It shows a zero-byte file "Non-Allocatble Space" and nothing else.

I have to say, as a person who works in high-tech, I am disappointed with this product. There are far too many hoops to jump thru. I dislike having to disable my system protections to get it to work, and even then it has proved far too unreliable and I'm tired of wasting my time and my client's time with it. I'll give it to my kids to fool around with music CDs, which it seems to do OK provided you don't run anti-virus or firewall, but I'm ditching it for business use.

Rating: 1 stars
Summary: Think TWICE, don't be fooled by the PRICE
Review: Simply pathetic, I think Iomega should withdraw this product instead of fooling people. I doubt they have even tested this product before rollout. I have been struggling with it for the last 3 days and haven't been able to burn even a single CD. I have wasted 11 CD's since then. The software's first installation made my laptop unuseable (I had to revert to last known good configuration), Deleted registry entry and uninstall software. Calling Support was very expensive (They think customers are stupid - Gave a tollfree number and then gave a long distance number - On calling the long distance number instead of connecting directly, they gave the Voice options (How unfriendly). I then downloaded the software again from their website (Think about my patience) and since then all the CD's i burn (All kinds - Music, Data , copy) have found their permanent residence in the waste basket...! If Iomega has even little bit of concern for loosing their customer ..look up at your Customer care ref # 1877823 and call me if they don't want the product back to the retailer. I am downloading another burning software (nero) and if it does not work well, i am sending it back packing....

Rating: 1 stars
Summary: don't waste your time
Review: Stop and read this before ordering.

I have a brand new Dell with USB 2.0. I wanted an external drive because it is hard to reach the one in my desktop. So I ordered the Iomega.

I could do nothing to make the Dell recognize the Iomega. I kept getting unrecognized USB device. And Iomega support was useless. This device goes back into the mail today.

I am running Windows XP Pro.

Rating: 1 stars
Summary: don't waste your time
Review: Stop and read this before ordering.

I have a brand new Dell with USB 2.0. I wanted an external drive because it is hard to reach the one in my desktop. So I ordered the Iomega.

I could do nothing to make the Dell recognize the Iomega. I kept getting unrecognized USB device. And Iomega support was useless. This device goes back into the mail today.

I am running Windows XP Pro.

Rating: 3 stars
Summary: Burner's OK, forget the software
Review: The burner works all right. Some have problems with it just spinning & not recording. This is mostly because they're using old software that doesn't recognize the drive. If you use Nero, you must upgrade to 6 or it won't recognize it. Also you have to make sure you have USB 2.0. The Iomega software is EXTREMELY limited. E.g. it won't create video CDs. Even my Paint Shop Photo Album software will produce video CDs.

Rating: 1 stars
Summary: Crash and Burn
Review: This iomega CD-RW burner was a complete dud and waste of my time! The first one I purchased could not be recognized by my iMac, despite the fact I had all of the necessary system requirements. I returned it for another, same model. Although the second one was recognized by my computer, it still took days before I could get anything working. I contacted iomega support 4 times, and each time I was told to change something different with the set-up. Each time I did, it either created more problems or simply didn't address the problem at hand. I finally gave up and returned it to the store I purchased it. The man at the return counter said that several people with Macs have had similar problems. After doing A LOT of research before purchasing my next burner, I found out about LaCie d2. I purchased it today, and from the reviews of friends of mine with iMacs who own burners, the LaCie d2 is a MUCH better product all around compared to this dud by iomega.

Rating: 1 stars
Summary: Outdated
Review: This product is compatible with Mac, but only up through OS9.1. I will not operate on any higher OS.

Rating: 1 stars
Summary: Outdated
Review: This product is compatible with Mac, but only up through OS9.1. I will not operate on any higher OS.


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