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Rating: 
Summary: Documentation Issues
Review: First of all, Not clear to me how I access other Buyer's reviews of this product?? Or any Product b/f I buy it??
The Hardware itself appears to work OK. I'm upset that NO paper Manual included on how to use the Software! I need to use 2 computers: one to read CD-Manual & other to attempt to get Software to work! W/o the "Wizard" feature, I would NOT been able do a simple CD-Copy Burn. Although specific Sections of Manual written fairly well, it is not organized well for the Novice (ie. me)! Specific Basic steps appear to be missing in some explanations! I can see me spending hours trying to figure out the manual's instructions & waste many incorrectly-burned CDs! If there is a feature to "Preview" what is to be Burned, I have not found/seen it yet! I have not had time yet to see if PD's support will be helpful.
Rating: 
Summary: Great Product but POOR Company
Review: I have been satified with the product, but they would not process my rebate because I supplied a PO BOX & physical address. I understand they have to make money to remain a business entity, but please...do not make offers you do not plan to stand behind!
Rating:
Summary: Great Product but POOR Company
Review: I have been satified with the product, but they would not process my rebate because I supplied a PO BOX & physical address. I understand they have to make money to remain a business entity, but please...do not make offers you do not plan to stand behind!
Rating:
Summary: Not the One to Buy. Below Average Hardware. Look Elsewhere.
Review: Pacific Digital is simply not the company to purchase a CDRW from. It's as simple as that. Whatever speed you want, whether internal or external, please look elsewhere.As should be obvious by other reviewers and a simple web search, they don't honor their rebates. Don't be roped in by saving a few bucks! Their support is non-existant. Luckily I am an advanced user and I can configure things without manuals. For those who don't consider themselves an "advanced user," be prepared to be frustrated! Warranties are meaningless. These units are only good for occasional use. If you burn a lot, your unit WILL break. It's not a question of 'if,' it's a question of 'when.' The internal hardware mechanics are simply cheaply put together. That said, when the unit works, it's not terrible. Although one still does recieve some bad burns, even with buffer underun protection. Nero is nero, no matter what the drive. I think the software is comparably as good as Roxio. However other than the disk copy utility, the CD compilation and custom burning software is not as good. You might want some documentation on what kind of disk format to make your custom burns in. Good luck finding it. This drive doesn't come with it. Save yourself some grief and invest in another drive.
Rating:
Summary: Not the One to Buy. Below Average Hardware. Look Elsewhere.
Review: Pacific Digital is simply not the company to purchase a CDRW from. It's as simple as that. Whatever speed you want, whether internal or external, please look elsewhere. As should be obvious by other reviewers and a simple web search, they don't honor their rebates. Don't be roped in by saving a few bucks! Their support is non-existant. Luckily I am an advanced user and I can configure things without manuals. For those who don't consider themselves an "advanced user," be prepared to be frustrated! Warranties are meaningless. These units are only good for occasional use. If you burn a lot, your unit WILL break. It's not a question of 'if,' it's a question of 'when.' The internal hardware mechanics are simply cheaply put together. That said, when the unit works, it's not terrible. Although one still does recieve some bad burns, even with buffer underun protection. Nero is nero, no matter what the drive. I think the software is comparably as good as Roxio. However other than the disk copy utility, the CD compilation and custom burning software is not as good. You might want some documentation on what kind of disk format to make your custom burns in. Good luck finding it. This drive doesn't come with it. Save yourself some grief and invest in another drive.
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