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Rating: 
Summary: Why boher with QPS
Review: I am not new to CD burners or computers. Being a DP consultant for over 25 years teaches a person about products and service.I have never experienced such poor service from any product, be it computer, autos, fast foods, etc. I can understand poor quality, it's a machine, but I do not understand a company's refusal to supply any form of tech support. Many e-mails and many calls, no 800 number, to tech support produce nothing but frustrations. The unit does produce coasters, but it takes a very long time. A valid burn is something that SELDOM occurs. The rating system lists 1 star as its minimum rating. There should be a zero star option. Save your money.
Rating:
Summary: Why boher with QPS
Review: I am not new to CD burners or computers. Being a DP consultant for over 25 years teaches a person about products and service. I have never experienced such poor service from any product, be it computer, autos, fast foods, etc. I can understand poor quality, it's a machine, but I do not understand a company's refusal to supply any form of tech support. Many e-mails and many calls, no 800 number, to tech support produce nothing but frustrations. The unit does produce coasters, but it takes a very long time. A valid burn is something that SELDOM occurs. The rating system lists 1 star as its minimum rating. There should be a zero star option. Save your money.
Rating:
Summary: This is insane.
Review: I bought a QPS back in April, I had configuration issues right away.
I followed the tech support format and emailed them. Giving them benefit of possibly being busy or email issues I emailed four times over four weeks from seperate servers. They do not respond through support.
Now the hardware failed, I repeated the email attempts with no response and have phone support three times in two weeks to give up in Cue after 45 minutes. No 1-800 number.
Now I have a very high phone Bill coming and a useless QPS device that I will eat also.
Please don't allow companies like this to thrive, which they all too commonly do in todays market.
Buy elsewhere.
Rating:
Summary: audio recordings sound terrible
Review: The Good: Incredibly inexpensive for the speed of the burner The Bad (this is much longer): When burning audio cd's, there are A LOT of popping, crackling, and other various static noises- not to mention the occasional slowdown of playback (it sounds like a tape player playing at half speed). I tried many things to try to fix the problem: making the cdrw the master drive and my dvd drive the slave, converting mp3 files to WAV before recording (as opposed to letting NERO convert them on the fly), updating the firmware, updating NERO, trying different media... none of them helped. I then tried calling their tech support to see if they could help. After being on hold for half an hour, I finally got through to someone (thankfully I am in the southern california area, so I only got charged a local toll phone call, but if you're long distance, you're stuck with an expensive phone call) only to be told that my drive was probably defective and to return it where I bought it from. Another problem with QPS drives in general is that there is very little documentation to help you install the drive. Thankfully, I had a cdrw before this one, so I knew how to do it, but if you've never installed a cdrw before, you'd probably have to get a friend who knows a thing or two about computers to help you install it. I wasted a lot of time trying to get this drive to work, so if you're thinking about saving a few bucks by getting this drive, it's not worth it. I've heard better things about the QPS 24x10x40 drive. You might try that, or to be safe, get a TDK or Plextor drive; their 12x drives are going way down in price- who needs a 24x anyway?
Rating:
Summary: QPS ....
Review: This Que drive was a big waste of money. It frequently locks up my PC while making more noise than a blender chopping ice. After several tries, I finally managed to contact someone at QPS, and was told that some drives are just noisier than others. I will never make the mistake of purchasing another item from QPS. I am sorry that I can't rate this item lower than one star!
Rating:
Summary: QPS ....
Review: This Que drive was a big waste of money. It frequently locks up my PC while making more noise than a blender chopping ice. After several tries, I finally managed to contact someone at QPS, and was told that some drives are just noisier than others. I will never make the mistake of purchasing another item from QPS. I am sorry that I can't rate this item lower than one star!
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