QPS 40x12x48 Internal IDE CD-RW Drive (QPCDRW401040I)

Rating:
Summary: Pray it functions...
Review: I bought a QPS back in April, I had configuration issues right away.
I followed the tech support format and emailed them. Giving them benefit of possibly being busy or email issues I emailed four times over four weeks from seperate servers. They do not respond through support.
Now the hardware failed, I repeated the email attempts with no response and have phone support three times in two weeks to give up in Cue after 45 minutes. No 1-800 number.
Now I have a very high phone Bill coming and a useless QPS device that I will eat also.
Please don't allow companies like this to thrive, which they all too commonly do in todays market.
Buy elsewhere.

Rating:
Summary: Inferior product and bad support
Review: I had this burner for about one year and used it maybe 24-30 times. It unexpectedly stopped seeing any type of CD that I inserted. Kept saying "no media found". Called Tech Support and was told the only explanation is a dead laser. In other words, after making less than 3 dozen CDs with this thing, it's now a piece of garbage. Don't waste your money on this brand!

Rating:
Summary: Inferior product and bad support
Review: I had this burner for about one year and used it maybe 24-30 times. It unexpectedly stopped seeing any type of CD that I inserted. Kept saying "no media found". Called Tech Support and was told the only explanation is a dead laser. In other words, after making less than 3 dozen CDs with this thing, it's now a piece of garbage. Don't waste your money on this brand!

Rating:
Summary: Inferior product and bad support
Review: I had this burner for about one year and used it maybe 24-30 times. It unexpectedly stopped seeing any type of CD that I inserted. Kept saying "no media found". Called Tech Support and was told the only explanation is a dead laser. In other words, after making less than 3 dozen CDs with this thing, it's now a piece of garbage. Don't waste your money on this brand!

Rating:
Summary: very poor product
Review: I installed this myself using the incredibly lacking instructions. I tried tech support but they refused to tell me anything, saying instead that he could not help me until I researched installation procedures and terminology. It worked for a few days and then suddenly quit working the next time I tried to burn a cd. The troubleshooting manual said that it may stop functioning if you have more than one burning software on your computer. I had windows media player and quicktime installed when I used the included nero burning software successfully several times. After it quit I uninstalled all burning software and only reinstalled nero but in continued to not function and I even took the actual drive out and reinstalled it but that did not work either. Tech support is incredibly awefull, save yourself the trouble and by a respected brand of equipment.

Rating:
Summary: Notyhing more than a Paperweight
Review: I made the mistake of buying this drive and have experienced similar problems as the two reviews already listed here. Within a week of installation, I began to experience flaky behavior from the drive. Tech support refused to answer my requests, and I found that their phone support was insulting and useless. I've actually taken this out and am using it as a paperweight for my desk inbox. The only thing it is good for is a target for large caliber ammo. This is the best use for this kind of garbage. Don't waste your money on this junk. Spend a few dollars more and go with a known brand.