QPS External 24x10x40 USB 2.0 CD-RW Drive

Rating:
Summary: Too many problems
Review: I bought a QPS back in April, I had configuration issues right away.
I followed the tech support format and emailed them. Giving them benefit of possibly being busy or email issues I emailed four times over four weeks from seperate servers. They do not respond through support.
Now the hardware failed, I repeated the email attempts with no response and have phone support three times in two weeks to give up in Cue after 45 minutes.
Now I have a very high phone Bill coming and a useless QPS device that I will eat also.
Please don't allow companies like this to thrive, which they all too commonly do in todays market.
Buy elsewhere.

Rating:
Summary: Good product!
Review: I heard many bad reviews about QPS Customer Service but I purchased it anyway and hope not to need them ever. I didn't have any problems until now, works very well. The programs download was very easy and fast. I like it!

Rating:
Summary: Great product at a good price !
Review: I just bought this burner and I am real happy with it.
It is currently one of the fastest external CD Burners out there with 24x write speed and its going for about the same price IOMEGA is offering their new external USB 2.0 drive which only has 16x write speed. Its capatiable with the old USB 1.1 standard so if your PC does not have the new USB 2.0 interface you can still use it at a slower 4x-4x-8x speeds. I didn't have the 2.0 USB on my pc so I bought a 2.0 USB adaptor to add on my PC for just 40 bucks and I got the fast write speeds.I didn't have any problems burning CD's and it has the buffer error protection built in so it significantly reduces the chance of getting CD write errors.

Rating:
Summary: Good luck...you'll need it.
Review: I really wanted to like this drive but I've encountered nothing but problems with it since day one. Little did I know that it was only the beginning of the nightmare. If you expect any kind of customer support or technical service, you are dreaming. I've sent no less than 7 e-mails to technical support only to get bounced back each time with a canned generic response. I've tried calling several times only to be on hold for 30 minutes before hanging up. On a few occasions I tried leaving a voice message after being prompted only...guess what...it doesn't work (imagine that). I accessed their web site to leave my name and contact information and when I went to submit...you guessed it...didn't work. Once, I was actually lucky enough to talk to a technical person after 30 minutes of holding and he refused to believe that anything was wrong with the drive nor would he do anything about it. So unless you're feeling especially lucky, I would definitely consider another drive.

Rating:
Summary: Didn't work for me
Review: I tried installing this drive on a 6-month old Sony VAIO notebook, and I couldn't write a single CD out of a dozen. I looked at everything on their web site, and all the documentation on the supplied CD-Rom. Couldn't figure out what was going on. Finally found some tiny small-print on the box (and nowhere else is this mentioned) -> it will only support Windows 98SE or ME, if and only if you have an Adaptec USB host controller card. My VAIO has a generic card, so it's a no-go.

Rating:
Summary: It's freedom and problems-free!
Review: I was looking for a CD burner drive that allows me to backup files at job, at friends' and of course at home. This unit has given me that freedom! So far I plugged in on two computers and two laptops and I never had a problem. I was able to read mp3 CDs that I couldn't read with conventional drives. If you need a CD burner drive to use in many computers this is the one you need. It's nice, fast, and problems-free!

Rating:
Summary: It's freedom and problems-free!
Review: I was looking for a CD burner drive that allows me to backup files at job, at friends' and of course at home. This unit has given me that freedom! So far I plugged in on two computers and two laptops and I never had a problem. I was able to read mp3 CDs that I couldn't read with conventional drives. If you need a CD burner drive to use in many computers this is the one you need. It's nice, fast, and problems-free!

Rating:
Summary: easy, even without much computer knowledge
Review: It works great. Just plug in, load programs and go! It is fast, quiet and cd's sound awesome. Thank you for making it easy for me. I knew I wanted something to record fast off my laptop, even though it was an external recorder. I got everything I wanted and at a great price. I highly recommend this QPS product!!

Rating:
Summary: easy, even without much computer knowledge
Review: It works great. Just plug in, load programs and go! It is fast, quiet and cd's sound awesome. Thank you for making it easy for me. I knew I wanted something to record fast off my laptop, even though it was an external recorder. I got everything I wanted and at a great price. I highly recommend this QPS product!!