QPS 32x10x40 Internal IDE CD-RW Drive (QPCDRW321040I)

Rating:
Summary: Why does Amazon sell this?
Review: I bought this burner two Months ago and had problems right away with
Roxio and EZ CD Deluxe recognizing the drive. After three unanswered
emails to support I bought Nero.
Now The eject button went soft rendering it unusable. Three emails to support over three weeks went unanswered again, so I've called yesterday and today. After being in the wait cue for support for 45 minutes both days it's getting too expensive to continue. I've had problems with other products but never to this extent, QPS is a small garage company according to my research and you will be stuck with a loss of money.

Rating:
Summary: Works excellent with any Mac OS X and iTunes
Review: I bought this same item used from Ebay about three weeks ago and have been using it no prob whatsoever with both my iMac and iBook. I've been burning CDs from iTunes and writing data to CD with it and there is no install to do. It was plug and play perfectly. (Once, I had to do a restart to get it to read but I'd been messing with iTunes preferences so it could have been that too). I can burn a music CD in five minutes and haven't had any problems at all.

If you have a Mac, this item is a no brainer to use.

Rating:
Summary: Zero in customer support
Review: i recently bought this item to run with my imac computer. there is no customer support and it doesn't work out of the box! it took several calls (toll calls) to their software vender, charis, to learn of a simple extention conflict that they failed to add to the instructions. i have just given up waiting to talk to qps technical service after being on hold for over 30 minutes.(another toll call)this product does not work with itunes at all though it is said to. this product does not work with toast, though it should. in short, unless you enjoy frustration and wasting both time and money avoid this product. i wish i had!

Rating:
Summary: Excellent drive
Review: This drive has worked very well for me. It writes at true 32x and installation was quick and painless. So far I've had no buffer under-runs and no bad discs. Copying files is quick and the drive has replaced my original CD-ROM for running and installing applications. It worked perfectly out of the box, I burn with the included nero burningROM software, which is very easy to use.