Rating: 
Summary: Never worked, and customer support sucks
Review: Bad dirve, bad service. Will never touch phlips computer hardware again.They said they will call you back with a solution, they never did. And it happened more than once.
(BTW, I am a computer geek. Do not tell me I do not know how to install a cdrw drive. It even wont recongize a music cd).
Rating:
Summary: Awful. Avoid like a plague
Review: I bought this August last summer... I thought a cd-burner for that price was a great deal. I have had Philips Consumer electronics in the past and they have been reliable. Well philips should stick to TVs and leave computer equipment to the people who know how to do it. When it worked, for every cd it burned, it wasted at least another one. A couple weeks ago it would mess up before the table of contents was even finished and it is still doing it now. I have wasted to much time trying to get it to work. Sorry, but I want my products to work reliably for a few years not unreliably for a few months. I will replace it with Sony or whatever gets good reviews.
Rating:
Summary: A poor product, and a return policy that's even worst !
Review: I bought this burner locally and it worked great for 6 months and then just quit... When I saw it on Amazon.com for a good price, I ordered another one. When I ordered it, I was actually buying it from a company [affilated with Amazon.com]. The burner came defective right out of the box. When I called [them] for a refund, to buy another brand I was told they would replace it... No more Philips... for me...
Rating: 
Summary: It's dependible and easy to use.
Review: I bought this CD writer and I trusted the brand name, I was right. There were no problems, any thing I needed was in the box. It was very easy to install and burn CD's. Thank you Philips.
Rating:
Summary: Do not buy this!
Review: I bought this drive 1.5 years ago because it had both good price and a well known brand name attached to it. It did have some quirks like hanging my system now and then and ruining a few disks but it worked well nevertheless. All of a sudden it quit working yesterday! It first stopped detecting CD-R's and then, over the span of one day, stopped working alltogether. Sometimes I can open the tray when the system freshly boots but that's all. It just sits there and clicks non-stop. When I tried to find some information on Philips web site it looked as if they never produced this drive at all. There was no information about it whatsoever on their website.I guess I was luckier than most since my drive worked for 1.5 years but I didn't burn a huge volume of disks on it. So the price per CD burned turns out to be quite high when you factor in the price of the drice that I have to throw away. Shame on Philips for producing a product of such poor quality. Get some other brand. There is plenty to choose from.
Rating:
Summary: No driver for XP
Review: I cannot find the XP driver for the PCRW804K17 CD-RW Drive. All of my searches found other users looking. No luck on Philips' website. Perhaps I'll try to email them, or use their live assistance; but I don't think I'll have any better luck than the other countless users who failed in this approach. I WILL NEVER BUY A PHILIPS PRODUCT EVER AGAIN!!
Rating:
Summary: No driver for XP
Review: I cannot find the XP driver for the PCRW804K17 CD-RW Drive. All of my searches found other users looking. No luck on Philips' website. Perhaps I'll try to email them, or use their live assistance; but I don't think I'll have any better luck than the other countless users who failed in this approach. I WILL NEVER BUY A PHILIPS PRODUCT EVER AGAIN!!
Rating:
Summary: Just quit working
Review: I have bought two Phillips drives. Both just quit working after about a half of a year. I'm buying another one but it sure won't be a Phillips!!
Rating:
Summary: MY PHILIPS CD MODEL PCRW804K17
Review: I HAVE THIS PHILIPS MODEL PCRW804K17 AND I HAVE TRY TO INSTALL IT BUT WOULDN`T WORK. I HAVE INSTALLED IT BUT WOULD NOT READ THE CD. I DON`T KNOW IF THIS IS SUPPOSE TO BE INSTALL WITH A DRIVER OR NOT HOW DO I MAKE IT WORK? DO I NEED A DRIVER HELP
Rating:
Summary: Exercise caution
Review: I purchased this type of CDRW and had problems from the start. The store I purchased it from refused to accept it back unless the manufacturer provided proof it was defective.
When I contacted the Philips Tech group, all I received was automated messages about how to install the device and a number to call if that didn't work. When I called the number, they told me my operating system was defective. When I installed a different operating system and the CDRW still didn't work, they told me it was my computer. when I replaced my computer, they told me the warranty was over. When I went to look for technical data on the CDRW, the Philips USA website was unable to locate the CDRW type PCRW804K17 or even PCRW804. I would recommend trying a product from a different company. My CDRW does make a moderately good placeholder for an empty computer bay.
| 
