Sony Dual Format Internal DVD?RW Drive

Rating:
Summary: 0 for 2, Wish I Had Better News.
Review: I was drawn to this item as it supports all DVD formats, was fast, came from a market leader (Sony), and obtained good initial reviews. The first unit arrived in early January 04. Installation was a breeze. My first tests confirmed the drive played a music CD and a DVD movie. Next, I tried to burn my first DVD - no luck. I tried different software along with using native XP drag and drop. This was done with top quality (I can't remember the brand) -R discs. The next day, I purchased TDK +R discs and observed the same results. Sony offers a downloadable utility to check the health of the drive. It failed the write test. The utility has a neat feature that emails the results to Sony. They offer you a phone number to call in twenty four hours to discuss the results. Unfortunately, the email came back to me, "Undeliverable". I tried the same utility with the -R discs with the same, failed, results. I returned the drive disappointed - hey, this stuff happens. Today, I decided to engage in round two with a new drive. Again, the exact same result, including the failed email delivery of the test results to Sony. Tomorrow I'm returning the drive and moving on. Sorry Sony, two for two defective products with poor support equals former customer.

Rating:
Summary: This the best dual format DVD RW
Review: The SONY DVD RW is an excellent DVD burner, with easy install, friendly software. The write speed for both R and RW disks is amazing. Another great product from SONY at a bargain cost!

Rating:
Summary: This the best dual format DVD RW
Review: The SONY DVD RW is an excellent DVD burner, with easy install, friendly software. The write speed for both R and RW disks is amazing. Another great product from SONY at a bargain cost!