Rating: 
Summary: STAY AWAY!!!!
Review: After 1 defective drive and 4 coasters, I would say this drive has by far been one of the biggest computer headaches I've ever dealt with. It doesn't burn at 8x even with the appropriate media. If you are planning on backing up home movies, I would strongly urge against this drive as the backups I have made freeze at the 12 minute mark. Back to the store!
Rating: 
Summary: Needs a little work to function correctly
Review: Bought it, and it could not burn a DVD_R or a DVD-RW disck. At my dime (no toll-free number to call) I had to sit through a long hold time, just to be told that the alloted time to wait had expired and to leave a message. Yep, they didn't return the call. So I emailed them. Nothing! Back to calling/left message again, and in three days, they returned my call. I was told to pack it up and mail it back at my expense, though they agreed that it was defective. Did I mention all my new coasters? :-0
Well, they sent a different model for some reason. And to their credit, they did send FedEx to pick it up, at no expense to me. Is the new drive any better? Nope! This one won't burn or erase now. Not even a DVD+R or a DVD+RW, nor any CD-R/RWs! So back to the drawing board. Their home page is loading fine, but the rest of their site (including the page used to email them) will not. Not last night nor today. There phone system is giving me the same garbage, and I KNOW they'll insist that I pay to return THEIR defective joke. Goody. Here I was trying to buy from a company located in my county (yes and country too). My mistake---Japan here I come!
Update--again! The third drive (this they sent to me on the last RMA, which is the second one) and at first it didn't work at all. I had to re-call, on my dime, of course, and they wanted me to go online to update the firmware. First of all, the drive they sent me this time was made six months before I purchased the original drive! So not only did they send me used goods (the DVD included was unusable, as it was all scratched up), but they didn't bother to make sure it worked (as I had again requested that they do) nor did they bother to flash the firmware. So the first thing I had tried-again- was to go online, and I got the same thing! Yep, it would not load any other page but the home page. weeee So the nice tech (and he was nice) emailed it to me. Now it finaly erased one disc, but choked on writing a DVD-R. I can't afford more coasters, as this RMA joke of a process is costing me more than this drive is worth--and isn't that exactly what this corporation is hoping for? That I'll give up and just simply go away. doh?
OK 3rd and 4th update! They had to replace the drive several more times! The last one I have used infrequently, since I am sick and tired of coasters, and even so, it has failed yet again! It had been erasing and writing to my Memorex CD-RWs (I won't any other media in this drive but RWs, due to the coasters it loves to make), though that isn't something I do too often. Needless to say, I use my newer NEC DVD burner more often, and it NEVER has a complaint! It is also a 8x multi-format. So I am contacting IOMagic again, and you can bet, they'll just send me another lump of junk--as is their wont. I can say that I am permanently done with this company! People, NO savings is worth the headaches! I've been burning discs ever since burners have been and NEVER with the failure rate of this drive--NO MATTER WHICH BRAND/SPEED OF MEDIA!
Rating:
Summary: TERRIBLE
Review: Bought it, and it could not burn a DVD_R or a DVD-RW disck. At my dime (no toll-free number to call) I had to sit through a long hold time, just to be told that the alloted time to wait had expired and to leave a message. Yep, they didn't return the call. So I emailed them. Nothing! Back to calling/left message again, and in three days, they returned my call. I was told to pack it up and mail it back at my expense, though they agreed that it was defective. Did I mention all my new coasters? :-0Well, they sent a different model for some reason. Any better? Nope! This one won't burn or erase now. Not even a DVD+R or a DVD+RM, nor any CD-R/RWs! So back to the drawing borad. Their home page is loading fine, but the rest of their site (including the page used to email them) will not. Not last night nor today. There phone system is giving me the same garbage, and I KNOW they'll insist that I pay to return THEIR defective joke. Goody. Here I was trying to buy from a company located in my county (yes and country too). My mistake---Japan here I come!
Rating:
Summary: Needs a little work to function correctly
Review: Despite all the bad reviews I've read on this product, I decided to give it a try. (...) so I figured I'd try it and return it if it didn't work. When I first installed it, it didn't work. The bundled software didn't work, the drive wasn't recognized by my existing burning software.. I was ready to take it back. Then I decided to upgrade the firmware on the drive and get the latest patch for the Instant CD/DVD writer program and now it works like a charm. IO Magic recommends Maxell media, and I've burned 3 DVD's with no coasters since the firmware upgrade. If you get this drive, make sure to visit the IO Magic website and download the firmware!!!! (...)
Rating:
Summary: This is a crap
Review: Even after my collegue's advice to go for a brand name, i went for this and paid the price. This burner stops burning after 22 mins... i wasted 3 dvds so far and i'm still in the 30 days return period... i'm running to circuitcity today to get rid of this crap... DONT EVER BUY I/O MAGIC PRODUCTS....
Rating: 
Summary: Great for the money
Review: I Bought this burner and 10 DVD+R discs for 106.00 incl.tax and shipping. I have burned several DVD movies with it without a hitch. Its not quite as fast as I thought it should be, but I havnt had a coaster yet and to me that is more important. In my own personal opinion You cant go wrong.
Rating:
Summary: Works exactly how its supposed to.
Review: I just put mine in, no need to upgrade firmware or anything. I recommend using I copy DVDs 2. Works like a charm, especially at movies and games. Mine diodnt come with pinnacle it came with Roxio dvd creator. I just used my own dvd copy program, I have already burned 8 dvds and not one is a coaster.
Rating:
Summary: Expensive Trash!
Review: I should've seen these reviews before I bought the drive. I still have not made one successful disc, but a lot of coasters. I'm willing to simply throw it away!
Rating:
Summary: Fastest! Wonderful! No problem at all.
Review: I've owned this drive for more than one year and have burned more than 50 discs (4x DVD+R). The sucessful rate is 100% for me as there has been no failure at all. I'm very satisfied with its quality. Although I didn't have a chance to know how their customer service does (since I did not have any problem with the drive at all), I would like to give it a 5-star for its outstanding quality.
Rating:
Summary: Horrible!!
Review: If you want this to backup your personal DVD's it is a bad choice, I bought this thinking it would be a great burner but it stops burning 1/4 of the way through the burn, I tried using several differnt burning software programs, so I know it's not the programs. I think im going with Sony this is going back to the store. I ended up with 5-6 "coasters" trying to get this thing to work before I gave up!
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