Rating: 
Summary: Great document management scanner for the home
Review: I am in the process of scanning all my documents, bank statements, tax returns etc... and this scanner does a great job. It is very fast with the ADF and the Paperport software it comes with does a wonderful job organizing the information in folders. The software will also let you search the scanned document for any words in the text of a document. This feature is really great once you have scanned a lot of documents. This scanner, and the excellent bundled software, is a great addition to my attempt to digitize my world. Highly recommended.
Rating: 
Summary: Xerox 510
Review: The scanner does a fine job. There are many options to control file size and scan quality. The interface took a little getting used to, but after a couple of days I was a "whiz". PLUSES:
I like the fact that it scans directly to PDF format. I especially like the "Scan Manager" that allows you to preview reorder, and add pages to an ongoing scan. For example, if you finish scanning a document and want to add a forgotten page to the same file, you can do so in the Scan Manager. You can even re-order the forgotten page to its proper place in the PDF file. This feature would also be useful if you had a 200-page document to scan since the ADF cannot hold 200 pages at once. The machine also comes with a spare ADF "roller", which is supposed to need replacing after 20,000 documents. I had some trouble with pages that had been stapled, but I was able to correct my problem by flat rolling the staple holes to make it feed properly. This was more user-error than the machine's fault. In fact, I scanned an unstapled 50 page document without a hitch. I will buy this same machine as the demand for it grows at my office.
Rating:
Summary: Good Buy for My Office
Review: The scanner does a fine job. There are many options to control file size and scan quality. The interface took a little getting used to, but after a couple of days I was a "whiz". PLUSES:
I like the fact that it scans directly to PDF format. I especially like the "Scan Manager" that allows you to preview reorder, and add pages to an ongoing scan. For example, if you finish scanning a document and want to add a forgotten page to the same file, you can do so in the Scan Manager. You can even re-order the forgotten page to its proper place in the PDF file. This feature would also be useful if you had a 200-page document to scan since the ADF cannot hold 200 pages at once. The machine also comes with a spare ADF "roller", which is supposed to need replacing after 20,000 documents. I had some trouble with pages that had been stapled, but I was able to correct my problem by flat rolling the staple holes to make it feed properly. This was more user-error than the machine's fault. In fact, I scanned an unstapled 50 page document without a hitch. I will buy this same machine as the demand for it grows at my office.
Rating:
Summary: Good Buy for My Office
Review: The scanner does a fine job. There are many options to control file size and scan quality. The interface took a little getting used to, but after a couple of days I was a "whiz". PLUSES:
I like the fact that it scans directly to PDF format. I especially like the "Scan Manager" that allows you to preview reorder, and add pages to an ongoing scan. For example, if you finish scanning a document and want to add a forgotten page to the same file, you can do so in the Scan Manager. You can even re-order the forgotten page to its proper place in the PDF file. This feature would also be useful if you had a 200-page document to scan since the ADF cannot hold 200 pages at once. The machine also comes with a spare ADF "roller", which is supposed to need replacing after 20,000 documents. I had some trouble with pages that had been stapled, but I was able to correct my problem by flat rolling the staple holes to make it feed properly. This was more user-error than the machine's fault. In fact, I scanned an unstapled 50 page document without a hitch. I will buy this same machine as the demand for it grows at my office.
Rating:
Summary: Xerox 510
Review: The unit seems to do a pretty good job as a document scanner. The rating depends on the purpose for which you purchase this scanner. Couple items to note: 1. The unit does not come with the PaperPort Pro 9 office as advertised by Amazon. It is bundled with the Deluxe 9 software which is a less costly product. 2. The flat bed scanning of photos is not up to my expectations. It is probably ok if you're scanning photos for commercial / non-artistic reasons. I do not believe that this takes the place of a 'decent' photo scanner. I had planned to compromise on getting shorted on the Pro 9 Office software and keep this scanner. However I decided that it was not worth it given the compromise that I would also have to accept in the photo scanning. 3. The ADF always pulls slightly to the left as the pages go through. I don't know if this is a typical problem on other ADFs or not. 4. The instructions for the software both hard copy and on the web site are not thorough. A lot of trial and error is required in order to better understand the scanner options. 5. I don't like the fact that the Deluxe 9 software provides the 'preview' scan in a small sub-window. The window is too small to get any valuable 'preview' info. 6. A positive item is that Xerox has spare parts available for the ADF and scanner which may need replacing. I don't believe that this is typical for other non-commercial consumer type units.
Rating: 
Summary: Steer clear of Xerox/Visioneer
Review: This Documate 510 scanner is sold under the Xerox brand but is made by Visioneer. You should not buy it because (1) it is a BAD, POORLY-MADE product (parts of the ADF wore out so badly after 8 months we couldn't use the scanner anymore), and (2) the CUSTOMER SERVICE is some of the WORST and MOST ARROGANT I have encountered in a long time. My company bought this item new from Amazon on 4/26/04; it was paid for with a credit card on the Amazon web site. As I said, by the end of October it had fallen apart to the extent the document feeder wouldn't work anymore. There is a 1- year warranty, so I called the customer service number to find out how to return it, and got Visioneer. I explained the problem and the rep said to fax a proof of purchase and they would issue an RMA. I faxed the shipping label from the original box from Amazon, showing all info (product, serial number, date of shipment,etc. I got a call the next day saying the rep's supervisor would not approve the return, that I needed something with the date of purchase on it. I said how about if I fax the credit card statement showing the purchase from Amazon, made one day before the shipping date on the shipping label. Nope, not good enough. I said we evidently had not saved the e-mail confirmation from 8 months ago, and it would be very hard to get a new receipt from Amazon, since there were at least 5 different people in the company (2 of whom are not even here anymore), each with a different Amazon user name, who use this credit card, and we could not see the purchase history on Amazon unless we had the username that placed the order. He still couldn't help, so I asked to talk to his supervisor, who could not talk at the moment but would call me back. Well, 24 hours later, no call, so I called back,and after 2 transfers and being on hold for 10 minutes and calling back in, I got the supervisor. He said there was nothing he could do. I said, do you think Amazon shipped us this without us paying for it, especially since we have the credit card statement showing the purchase date coinciding with the shipment date? Sorry, can't help you. I asked, what if we got it as a gift. Well,you'd need a gift receipt, etc.... I told him if we can find somebody that has the time we'll try to get a receipt otherwise we'll turn it over to our lawyer. I guess the new motto is "the customer is always wrong".
Rating: 
Summary: DocuMate 510 is Horrible
Review: This scanner is absolutely terrible. I have a small home business and I want to go paperless. If you are in the middle of a scan job, say you are on the 30th page already, and something is wrong, there is no recovery feature so you have to start from scratch. In fact, tech support says you will get constant errors if you scan more than 20 pages at a time, yet the document feeder is supposed to hold 50 pages (?). You can scan and then merge multiple scans to become one, but that is not the point. The point is that out of 900 pages of scanning, i got about two dozen errors which requires me to shut off the machine, close the scanning program and start all over again. I returned the product and got another documate 510 because tech support said it must be faulty, but the second is exactly the same. This scanner is nothing but a pain in the rear. I am shipping the second one back in the morning.
Rating:
Summary: Great document management scanner for the home
Review: This scanner is everything that I expected and more!!!! I cannot express how happy I am with this scanner. It scans quickly - both with the auto document feeder and the flatbed. The step-by-step installation instructions were very easy to follow.
I highly recommend this scanner to anyone who wishes to purchase a high-speed, inexpensive scanner.
Rating:
Summary: AMAZING SCANNER!!!!
Review: This scanner is everything that I expected and more!!!! I cannot express how happy I am with this scanner. It scans quickly - both with the auto document feeder and the flatbed. The step-by-step installation instructions were very easy to follow.
I highly recommend this scanner to anyone who wishes to purchase a high-speed, inexpensive scanner.
Rating: 
Summary: What a great scanner!
Review: This scanner works really well! I would give it 5-stars if it was faster! Look at my full review in my April 2004 posting here:
http://reecewilton.tripod.com/blog/
| 
