Rating: 
Summary: Quality problems?
Review: A heads up... I purchased one of these, it had a loose wire inside it that wrapped around the paper roller while trying to print the first page. It was dead - so I returned it for another new in-the-box one. It wouldn't load the USB drivers, after two hours 5 reboots and reinstalles , etc. with HP support I gave up. Before I shipped it back I tried to install it on another computer and it wouldn't install there either, so I strongly suspect it was another DOA with a hardware problem.I have other HP printer products that have been fine, this one didn't work x 2.
Rating: 
Summary: I returned it
Review: After this, my first experience with an all-in-one machine, I learned a hard lesson: an all-in-one can do a lot of things, but can do none of them that well. I really wanted to like this, because I wanted to have a scanner again after UMAX refused to support the Astra 1200s SCSI on Mac OS X. I figured getting an all-in-one would be great, since I could replace my Epson 740i printer and the UMAX scanner with one, compact box. I did, for a brief period, but the results left me and my parents, who primarily used the product, very unhappy. Printing on a beige G3, 333 MHz, running Mac OS X 10.2.8 was slow. It took 60 seconds exactly to print one single page of plain text. My iMac G4, 800 MHz running Mac OS X 10.3.3, didn't fare much better, clocking in a time of 30 seconds. This was on fast settings, too. I can't explain, but it must have been the driver causing these problems... it took 30 seconds to get past the "initializing the printer" stage on the beige G3. However, I ignored the printing slow issue... since I didn't use it much! My parents were not too happy, though, and I got the Epson 740i out of storage so they could print with its speed again. I still trusted its scanning quality: the paper feeder had worked wonders when I was scanning in 20 pages earlier in the year. Unfortunately, it only scanned text and line art well: photos were horrendous. I got a project today that involved scanning in around 200 photos: I thought it would be perfect for the feeder. I tried the feeder with a small 3"x5" print, but the feeder didn't close snug around it: it was not designed to grab things that small. So, going about it the manual way, I scanned in a few batches. They looked fine in the preview window of HP's provided (and pretty crappy) software. However, the final output was horrible: reds became black, all definition in dark areas was lost, the whole image became three times darker. Fiddling with the settings, I eventually got an image that looked somewhat decent, but far worse than my UMAX scanner of old. The image scanning quality was the last straw: I called up and, lo and behold, I could return it, even though it was almost five months since I bought it. I really appreciate the store who did this: I traded it for an Epson Perfection 3170, and I have been cruising through my photos: it has some wonderful software for Mac OS X. I do not recommend this printer for Mac users. Maybe I had a lemon... but I had a bad experience, that's for sure. And maybe the software is better for PC. I would buy dedicated machines for each of the functions desired. You'll probably get better software and a nicer-looking product, which will make up for any desk space or money sacrificed.
Rating: 
Summary: MyMac.com Review
Review: All things being equal, I would have to call the HP OfficeJet 5510 one of the best all-around printers / copiers / scanners around. I have reviewed enough all-in-one units now to appreciate a great model when I get to play with one, and after a month of testing, I can honestly say that the OfficeJet 5510 has really impressed me. Printing is probably the main reason anyone would purchase this unit. The print quality is simply fantastic. Printing text-only pages is very, very fast, much quicker than I was expecting from an ink-jet printer. So quick, in fact, that my nine-year old daughter even commented on it just this morning. I used the OfficeJet 5510 to print out a letter to her school. She asked which printer it would come out, and I pointed to the HP. It was done printing just a few seconds later. Her reaction? "Wow, that was a lot faster than the silver and black printer." The silver and black printer being the Lexmark 5150 I reviewed back in June 2003. Fast is not always good if the print quality is not up to par. The OfficeJet 5510 has nothing to fear. Using standard high-gloss photo paper and printing a photo from iPhoto, I was simply amazed at the print quality. I have printed many full-page color photos over the last few years, and I can honestly say that the OfficeJet 5510's print quality is one of the best for an ink-jet printer. While no speed demon printing a full-page color print, the print time was respectable. Paper is loaded from the bottom front of the unit, so it is much easier to see how much paper you have left at a quick glance. Not so with a rear, upwards facing paper tray such as those found on most Lexmark, Epson, and other printers. I much prefer a lower-front loading tray to the other types. My only grip here is that there is no protective cover for the paper tray, meaning that if you don't print something every few days, dust will accumulate, and be run through your printer when you do. Be aware that the OfficeJet 5510 is not a post-script printer; so graphic professionals will want to look elsewhere. There is also no built-in print sharing with the OfficeJet 5510, nor is it compatible with Rendezvous, but you can share it via USB Print Sharing built-in to OS X. Speaking of OS X, if you are not using Mac OS X or Mac OS 9.1, and are still a happy OS 9.0 or earlier user, you are out of luck. Like many programs and hardware coming out as of late, the OfficeJet 5510 is not compatible with pre-OS X operating systems. Nor is it compatible with Windows 95, NT, 3.1, or DOS, either.) Scanning is done via the HP Director software, which you can only get from the included CD-ROM. To deviate from the standard review process for a moment, I would like to point out that HP, while having great products for the most part, has a woefully inadequate support website. The above mentioned HP Director software cannot be downloaded via their website. When Mac OS X 10.3 was released, I had some initial problems printing to the OfficeJet 5510. The problem was unrelated to the HP software, but in my search for a cure I did learn of the poor quality of HP's support pages. What happens if I loose or scratch my HP CD-ROM? I have to order another one. And as of today's date, there is still no software update for the software on HP's website. The same software, HP Director, also controls their digital cameras with their HP Director (Camera). There is also no update for that program online, even though I cannot get it to work under 10.3 correctly. For a company the size and with the reputation they have, I expect better from HP. Getting back to the OfficeJet 5510 and scanning, I have found that the scanning works great. While I don't especially like the scanning software the OfficeJet 5510 ships with, it does work well. You can access the software directly through Adobe Photoshop as well, via the Import-HP All-in-one Scan in the File menu. You can scan photos or documents from 150x150 DPI up to 19200x19200 DPI. The flatbed scanner performs about the same as most other scanners (and copiers) in this price-range, and there is nothing here. It work fine, has an auto-crop feature, etc... The true strength of scanning, however, if the 20-page top-load automatic document feeder on top of the OfficeJet 5510. You can set the printer to scan multiple documents (not pictures) up to 20 pages, which is a great feature, one many small or home business users will appreciate. Usually, when reviewing a multi-function printer / scanner / fax machine, the fax aspect is the least impressive. Using built-in fax software, you have to have your computer turned on to control, send, or receive a fax. Not so with the OfficeJet 5510! HP, realizing how nice it would be to be able to send and receive faxes, has taken the need to have a computer out of the equation. Simply plug the OfficeJet 5510 into your phone jack, and you can control all the fax features from the built-in LCD display. This is a great feature, one I overlooked when my testing first started. I now feel that this is one of the best selling points to the unit, and one I did not realized I missed so much from other units. Specification: Print quality 1200 x 1200 dpi Connectivity: USB Print speed, black: Up to 17 ppm Print speed, color: Up to 12 ppm Compatible operating systems: Microsoft Windows 98, 98 SE, 2000, Me, XP; Macintosh OS 9.1, OS X Scanner type: Flatbed Automatic document feeder 20 sheets Media sizes: Letter, legal, executive, cards, 3 x 5 to 8.5 x 14 in (using ADF) Color fax: yes Fax transmission speed: 3 sec per page Fax memory: 90 pages Fax autoredial: Yes Fax PC interface: Yes (sending only Fax auto-reduction: Yes Fax delayed sending: Yes Copy speed, black: Up to 17 cpm Copy speed, color: Up to 12 cpm Copy settings: Stand-alone copying: fit-to page (from glass only), 100%, reduce/enlarge Maximum number of copies: Up to 99 copies Bit depth: 36 bit Levels of grayscale: 256 Software included: HP Photo and Imaging Gallery: HP Director, HP Photo Gallery, HP Image Editor, HP Instant Share, HP Photo Prints, HP Creative Projects, HP Quick 4 x 6 prints, HP Memories Disc DVD Creator, ReadIris OCR, HP Send to Programs Dimensions (w x d x h) 18 x 11.3 x 9.25 in (18 x 17.8 x 9.25 with tray fully extended) Weight: 11.8 lb Warranty: One-year limited hardware warranty backed by HP Customer Care, service and support; one-year technical phone support, plus a toll-free number in North America only This is a great printer for both the new and veteran computer user wanting an all-in-one printing solution. Fantastic execution in functionality and usability. Small, compact design in an attractive package. Well worth the money and investment. MyMac Rating: 5 out of 5
Rating:
Summary: Excellent value, unlimited fun.
Review: Back when I was employed, one of my favorite workday pastimes was the old standby: dropping my pants, photocopying my bottom, and distributing the results to my colleagues' inbox. When I retired a few months ago, there was always something missing from my day. Fortunately, technology had the solution: the fax machine. Now I can deliver my message to my ex-coworkers from the comfort of my living room. Finally, I'm enjoying retirement. My first few attempts were failures. I don't care how slim you are, you simply can't squeeze your cheeks through the rollers on an ordinary fax. After returning the first 3 machines I had bought, the HP OfficeJet 5510 provided the answer to my prayers. The spacious flatbed scanner can accommodate even the most expansive derriere, and the scanning temperature is just right. I'd highly recommend this product to anyone looking for an affordable all-in-one printer/fax/scanner/copier/bun warmer, and I'd also recommend it to anyone looking for a new hobby. Happy faxing!
Rating: 
Summary: Great, versatile, fast printer. Good fax, copier functions.
Review: Best thing about HP all-in-ones is you can use the copier and fax without the computer on. This is a great machine at a very good price. The install is tricky: I think other reviewers that had trouble may have not followed the directions exactly (they're a little odd) or may have aborted before it was finished, because it does nothing visible for very long times. The install took over an hour on my WIN98 computer, and the software takes up over 900K. But, once in, the printer is great. Black text looks very crisp. Laser quality equivalent. (You do need to use over 24lb. paper, the 20lb. cheap stuff I use with our Laser doesn't work well.) Is is very fast. Photos look fairly good, even with the four color ink, and are very very fast. The machine is not too noisy. It is very small and cleanly designed. Paper inputs and outputs are on the front, so it can go back against a wall on a desk. The scanner works well. I haven't tested the multipage feeder yet, but it is only good for 20 pages or so. Overall, very pleased with this unit. Good combo for a home office. I would give it 5 stars but for the software install time and size.
Rating:
Summary: One of the best Product I ever have
Review: Easy to use and perfect for small places.
Rating:
Summary: good product
Review: everything works great, except the scanner doesn't scan images at high quality no matter what resolution you choose. Just a low quality scanner but it's just fine for bussiness related scanning. I use this printer with a windows pc and an apple computer. Works just fine. Though I've found HP doesn't make the best software with there hardware. Oh well, it's a good machine.
Rating:
Summary: HP sucks (rating of 0 star should be an option here)
Review: I also had problems installing on Windows XP. This 5510 was a replacement for another HP all in one, a 5100 which stopped working after 3 months. At first I was impressed with how HP handled it (sent me a replacement at their expense, no questions asked and it arrived very promptly). Unfortunately, I have also spent more than 4 hours on the telephone with their tech support after not being able to install the replacement. My case was escalated (twice), the last was to an HP "technician" who specializes in Officejets. This technician, Mark "from Idaho" left me a voicemail once. Since then, I have left him 5 messages (he never seems to answer his phone). He never returned my calls. I called the main customer service number, they checked their logs and Mark had the nerve to log in that he had left me 3 messages. Since our telephones keep a log of all incoming calls, needless to say I can prove that he is lying. I called to ask for my money back, they refuse and insist on sending me another replacement. They insist that this printer is compatible with XP. I truly hope this replacement works (supposed to arrive tomorrow), however I will never buy another HP printer EVER and will discourage others from doing so.
Rating:
Summary: Wonderful for small business\home workers!
Review: I am currently a part-time college student as well as a small business owner. Therefore, I needed to find a fax, printer, scanner and copier that would let me do my school work AND business work at the same time.
Printing: This HP 5510 is a great printer. It is, however, a LOUD printer, compared to the two other HP's I had before (HP 1210 all-in-one, but with no fax, and a HP 930C, just a regular printer). The quality, set at draft, is pretty good and for my photography class homework, it looks just as if I printed it from the school library's laser printer. So far, I have printed tons of documents, HW and photographs and the ink catridge that CAME with the printer is still going strong.
Scanning\Copying: Again, the printing is pretty noisy. My roomate didn't complain, but she did remark at how noisy it was the first time i tried it out. We both got use to it though. The scan quality is so-so and the copying is pretty good. Again, my photography class makes me do a lot of scanning, and even though it isn't PERFECT, the quality is exceptable and it works fine. The scanning program it comes with is also easy to use. For copying, I just have to press a button. Easy.
Fax: Now I live in the dorm and when I don't answer my calls, they automatically go to the school's "set" answering machine that I can't turn off. Therefore, I had a few problems setting up my fax setting. HOWEVER, for all those who are NOT in the dorm, you just plug in the phone line and you're all set. It is very easy to set up, there's even a picture poster that you just look at and then plug everything in.
For me, I had to call HP customer service for help. THE GUY WHO HELPED ME OUT WAS THE GREATEST. Honestly had not been so pleased with customer service. Even when I called Dell.com it wasn't this pleasant. It took several tries, but within 20 minutes, my problem was solved. (I wasn't even on the phone the whole time, we had to hang up so he could try to fax me something, and then he'd call back right away to see if it worked). In other words, the customer service rep. went ALL OUT to make sure it was working and was the one who called back twice to make sure everything was ok.
The size of the printer itself is not as small as the cute HP 1210 I had (which is also a great printer\no fax\but cute & quieter). If you are looking for something of moderate size, noisy, good ink quality, and fax\scanning\copier\printing all in one, I believe this would be your better buy.
I also did a lot of research before I bought this printer. I looked at Epson and brother. But please note that HP hardly has any problems or complains (Customer service usually fixes all your problems), whereas the other printers all have faults like expensive ink or perhaps printer problems\errors. For ink, I go to Carrotink.com. They are NOT the cheapest, (e.g. monsterink.com) but they ARE RELIABLE and CHEAP and GOOD QUALITY. I've tried REALLY cheap places and sad to say, that is why I had to buy this new printer...the monstersink or cheapink123 or crappy sites that are ridiculously cheap gave me bad ink cartridges and messed up my previous printer.
Rating:
Summary: Well Pleased
Review: I am well pleased with this printer. Installation was easy and quick. Up and printing in less than 30 mins. Color printing is good, faxing is fast and easy, scanning is a snap. Recommend this printer for home use.
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