Rating: 
Summary: Didn't work
Review: This gets 2 stars just because the software seemed OK. My scanner didn't work and I had to return it. The scanner bar jammed up about 2 inches into the scan. Microtek's "support" site is TERRIBLE, it looks like they threw it together in a day of odds and ends, with no real thought to what people would need to know. Surely with as many bad reviews as this for all of their products, they'd have amassed quite a lot of FAQ's/troubleshooting tips, but if they have, they are keeping them to themselves. I had to return this on the same day I had to return a VCR that didn't work. Don't things work anymore? With this many products going wrong (if my experiences and all the dismal reviews of these products are any indication), wouldn't it make sense just to make a little effort to get it right before they sell these things?
Rating: 
Summary: Works fine with iMac/OS 9.1
Review: This is my first scanner. I had it out of the box, software loaded, and ready to scan in about 20 minutes. And I completed my first scan/printout about 5 minutes after that.I've had it abut a week now, so I can share some comments. The scanner/software interfaces are fairly intuitive. I've only had to look up one or two terms in the Help, and found them! It takes about 30 seconds to scan a full page of text, which is acceptable for my needs. And I find it to be quiet enough. The scanner has a soft switch to turn it off if idle for more that "X" minutes. The configuration software lets you customize each of the modes (i.e., scan, copy, e-mail, OCR, etc). The e-mail attachment mode is set up for Outlook Express and Netscape. Theoreticaly, you can add other mail programs to the menu if the Microtek software can see it. However, Micortek software can't see Compuserve, which suggests that it probably won't see AOL either. The "Standard" ScanWizard interface shows a preview window of what is to be scanned and has the basic buttons for controlling whichever operation you want to perform (i.e, an override the configuration settings mentioned above). The "Advanced" ScanWizard interface lets you set a lot of parameters for adjusting the color output - more than I'll ever use. And Photoshop LE is included. It took me a few tries to figure out the OCR operation, not having used any such software before, but I finally succeeded. The scanner also came with a serial device for scanning slides, but I haven't tried to use it yet. This model is not compatible with Mac OS X.
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