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Umax Astra 2100U Flatbed USB Scanner (PC/Mac)

Umax Astra 2100U Flatbed USB Scanner (PC/Mac)

List Price: $77.84
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Product Info Reviews

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Rating: 5 stars
Summary: Great scanner
Review: I received this scanner free from a friend who has bought a new one and I replaced my old ulead scanner with this one. I love the simple use of all of the programs and there is no need to always set up size and pixels settings as in my other one. I don't know if I would have purchased this one to replace my old one but since it was free I am giving it a try and so far I am very pleased. I am running windows me and have had no problems...

Rating: 1 stars
Summary: Not a bargain at any price
Review: I've tried to install this scanner on three different computers with similar bad results. On the Macs (G4 running 9.2 or G3 running 8.6), the system freezes and has to be rebooted regardless of what I do. On the PC running Windows 98, the scanner can't be found. I have tried every possible combination to fix it, including downloading newer driver software, with the same dismal results. I have read every piece of FAQ published about this scanner and tried everything. This is my second piece of hardware from UMAX that came with such buggy software as to make it impossible to work. Support was also, as others have stated, non-existent. I'm cutting my losses and trashing this brand-new, never been used scanner and moving on.

Rating: 1 stars
Summary: BEWARE THIS SCANNER!!!
Review: If you have a Mac and operate anything above OS 9, this will crash your system and have you kicking the walls trying to figure out how to just dump the software and heave it into the trash. Even if it works it scans at about a page every five minutes. It is one of the worst purchases I ever made, confirmed by the fact that my support person told me it's on his watch list of problem peripherals and the fact that I spent--no lie--three hours on hold trying to get in touch with Umax support. I finally hung up in disgust.

Rating: 1 stars
Summary: disappointed
Review: Initially my scanner worked quite fine and I was pleased with it...however, every time I signed out of it, it gave me an error message. I had removed the software on my computer and went to re=load it all....when i did my scanner Umax cd....it froze my computer up....I had no where to go for help. The place I bought my computer said " you must have a UMAX" and so you'll have to put in your "start up" cd. They said to contact You for help and you could give me an on-line down load to get my scanner to work again (since the cd is no good). I still don't know where to contact you...so I'm trying this and hope you read this and give me some information. I guess there's no use in having this scanner when it won't work with this cd. HELP

Rating: 1 stars
Summary: disappointed
Review: Initially my scanner worked quite fine and I was pleased with it...however, every time I signed out of it, it gave me an error message. I had removed the software on my computer and went to re=load it all....when i did my scanner Umax cd....it froze my computer up....I had no where to go for help. The place I bought my computer said " you must have a UMAX" and so you'll have to put in your "start up" cd. They said to contact You for help and you could give me an on-line down load to get my scanner to work again (since the cd is no good). I still don't know where to contact you...so I'm trying this and hope you read this and give me some information. I guess there's no use in having this scanner when it won't work with this cd. HELP

Rating: 3 stars
Summary: Use It On Older Windows OS
Review: Like some of the other reviewers, I tried to load the included software for this UMAX scanner on a new computer with Windows XP. And XP will not recognize the software at all. (Actually, I think this scanner's software was written for Windows 95??)

So the only alternative as far as I can see is to load drivers from the Scanner and Camera Wizard if you use this scanner at all on XP. Of course you will lose a lot of the scanner's capabilities by doing this.

Too bad, as it worked great on my old Windows 98 computer .....

Such is progress?

Rating: 1 stars
Summary: ARRGHHHH
Review: The software included in this bundle completely locked up my i-Mac DV. At first we just couldn't access the scanner. Then the computer would freeze during the reboot unless we turned off extenstions. Lastly the computer kept freezing (either a locked up mouse/keyboard or "you must reboot" on startup) until we removed all the software. NEVER GET THIS SCANNER IF YOU OWN A MAC.

Rating: 5 stars
Summary: Good Scanner
Review: This is a good scanner & afforable for every body to purchase quality goods.

Rating: 4 stars
Summary: Very good quality; be patient w/bundled software
Review: This is a very good scanner at this price level, and thesoftware packages are really not all that bad as indicated by thefollowing complains.

At first, I was very impressed with the quality of scanned photos and documents, but I was having some frustration customizing the software applications which came with the scanner. Well, the reason I was frustrated at first was because I was expecting the same level of user-friendliness you would find on other software such as WinFax, Microsoft Word, and Other popular commercial software. Well, I decided to spend some time and be patient to learn to use the software, understand the configurations and some try and error. I have now master the VistaScan (Beginner), Presto! PageManager, and the three push buttons.

So, I can now scan the way I wanted it too, and the scanned result is very good. I am happy with it now after using it the second day! END

Rating: 1 stars
Summary: I have tried everything
Review: This scanner does not work with Windows 2000 despite what the Umax website states and it also does not work with my wife's Apple iBook. I have spent hours de-installing and reinstalling the software to no avail. I've been to their website several times and got so fed up that I actually called the non-800 number and talked to a tech for 45 minutes. He couldn't figure it out and said that my registry (on my PC) was bad. Anyway, I just ordered a new iBook for myself and will simply order a new scanner rather than hassle with this scanner again!


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