Rating: 
Summary: Very Good Scanner
Review: ...Works great on XP.
Before I installed I downloaded the latest drivers from Visioneer. Then I installed software. During software installation it prompts you to plug in the scanner. No problems there.
The one touch software takes a little time to set up. I always use the configure before I scan option (or I just use the paperport software). I like to make sure that my settings are always right for what I'm scanning.
The 5800 does not scan negative prints. But the 5820 does.
Overall I think this is a good scanner with good quality at a great price (especially if you get it with a rebate).
Rating:
Summary: Great product at an excellent price
Review: Bought the 5800USB at a discount store for $23.00. It was missing the power supply - I called Visioneer's toll-free number and they 1. were very pleasant and professional and 2. shipped one out FREE that day. It installed easily on Windows 2000 by popping in the included CD(ScanSoft PaperPort Deluxe 7, and I only installed PaperPort, nothing else). It has worked flawlessly - the 2400x2400 dpi is a bit much for my little 256mb of memory, but other than that the quality is good* and I'm very happy about the product and its price. * My old scanner (stress on OLD) was a piece of junk - I know there are really great ones out there that are much more expensive. This one does the job for me.
Rating:
Summary: Great product at an excellent price
Review: Bought the 5800USB at a discount store for $23.00. It was missing the power supply - I called Visioneer's toll-free number and they 1. were very pleasant and professional and 2. shipped one out FREE that day. It installed easily on Windows 2000 by popping in the included CD(ScanSoft PaperPort Deluxe 7, and I only installed PaperPort, nothing else). It has worked flawlessly - the 2400x2400 dpi is a bit much for my little 256mb of memory, but other than that the quality is good* and I'm very happy about the product and its price. * My old scanner (stress on OLD) was a piece of junk - I know there are really great ones out there that are much more expensive. This one does the job for me.
Rating: 
Summary: 5820 works with effort
Review: But you need to REMOVE THE 5820 DRIVERS and install the 5800 series drivers. The 5820 is supposed to have some neat stuff to scan 35mm negatives, but if you can live without it, we have had good luck with it just working with both '98 and XP Pro
Rating:
Summary: 5820 works with effort
Review: But you need to REMOVE THE 5820 DRIVERS and install the 5800 series drivers. The 5820 is supposed to have some neat stuff to scan 35mm negatives, but if you can live without it, we have had good luck with it just working with both '98 and XP Pro
Rating: 
Summary: DO NOT BUY!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Review: I bought this printer at the time I had Windows 98. And since I bought my new computer with Windows XP, it doesn't even work. I sent a letter to Visoneer telling them that there software I downloaded online does not work, and I want my money back. They said that they will give me 20% off my next scanner if I sent this one in. I DONT WANT NO MORE VISONEER PRODUCTS!!! I waisted my money.
Rating:
Summary: I'm taking it back!
Review: I bought this scanner from a discount store, which should have been my first clue. I will never buy anything from this company ever again. I never could get it to scan to my printer using the "configure before scan" option. I had to manually configure prior to each scan if I wanted to switch from color to b&w. I even went to the hassle of updating my printer driver, configuring, reconfiguring, and on and on. Tech support is zero. THIS IS A "LEGACY" (discontinued) MODEL -TECH SUPPORT IS $2 A MINUTE. Well, 15 minutes and I can just throw it in the trash and come out ahead. RUN FROM THIS SCANNER!!!
Rating:
Summary: I'm taking it back!
Review: I bought this scanner from a discount store, which should have been my first clue. I will never buy anything from this company ever again. I never could get it to scan to my printer using the "configure before scan" option. I had to manually configure prior to each scan if I wanted to switch from color to b&w. I even went to the hassle of updating my printer driver, configuring, reconfiguring, and on and on. Tech support is zero. THIS IS A "LEGACY" (discontinued) MODEL -TECH SUPPORT IS $2 A MINUTE. Well, 15 minutes and I can just throw it in the trash and come out ahead. RUN FROM THIS SCANNER!!!
Rating:
Summary: Poor Help from Manufacturer
Review: I get no e-mail nor toll free support. Received a Xmas gift, and trying to install it several times -- logo comes up on task bar w/red X meaning it cannot connect. I learned that this scanner has problems installing with Windows 98 second edition under certain conditions (AMD processor, certain USB ports, etc.). Why isn't this noted somewhere on the box, or at least on inside instructions. Too, installation instructions I got on internet did not correspond w/Adobe accrobat instructions, & the latter had totally blacked the illustrations which could have been of some help. Scanner still not installed & "Sara" understands nothing I ask about.
Rating:
Summary: WHERE IS THE LOCK ON THE BOTTOM OF THE SCANNER?
Review: I was so thrilled about my Visioneer 5800 USB Scanner, I scanned all my medical records and pictures and anything else I wanted to save and send to someone else. Then I was away for about a week and came back to scan more documents and clicked on the icon for my scanner. It told me to unlock the scanner, the lock is located on the bottom of the scanner. I have looked and felt under the scanner several times and I don't see it. Where should I be looking for this lock? It must be invisable because I don't see it. I would love to scan more but it won't let me in until I can find the lock and unlock it. Please help me with this. It made very nice copies of all my records and pictures. But now it is not doing anything because I can't even get into it because it has to be unlocked.
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