Rating: 
Summary: Its burned out
Review: I got a scanner with my dell computer purchase. A UMAX 3400, well after two years i finally decided to use it and guess what its burned out. I dont know if I can get a replacement, its very disappointing.
Rating:
Summary: Worked briefly, then stopped
Review: I got this for occasional scanning needs, and what a peice of $#!%. When it did work, it was reasonable, but at one point just started scanning grey. Patches, jiggling, tech support were all completely useless. Now they make you pay for drivers if you lost the disk, which is like adding expensive insult to injury.
Do not, under any circumstances, buy this scanner. You may get lucky, it might work for you - but if you feel that lucky use the money on lottery tickets.
Rating:
Summary: easy come easy go
Review: I got this scanner because it was the cheapest one I could find, so I shouldn't be disappointed with the results.I used it for a year with one computer and it was great. Then I bought a new computer (windows millenium, p4, all the fixings) and this piece of [junk] scanner gave me all sorts of problems. It didn't install properly, and when I finally did get it to install it wouldn't scan. The lamp came all the way to the front of the unit and then kept on coming, which made an awful screeching noise as it tried to push itself out of the unit. Nothing I did updating drivers or calling tech support worked, this thing was just busted. UMAX is a bargain basement company and their products have pretty bad quality assurance. If you're going to be cheap, I'd advise at least going with a better brand like Cannon, their low-end stuff beats UMAX any day.
Rating:
Summary: Drivers cannot be downloaded from UMAX
Review: I have lost the installation cd and the nerve for UMAX to charge for drivers is just unbelieveable. Everyone else let's you download thier dirivers for free. Otherwise it is a fair performer of a scanner if you are not an avid user.
Rating:
Summary: WARNING! DO NOT BUY ANY UMAX SCANNERS - Read Why!
Review: I just tried to reinstall my UMAX 3400 Scanner on a new computer. I lost the driver disk. I went to their website to download drivers. UMAX NOW CHARGES FOR ALL DRIVERS! DRIVERS AND DRIVER UPDATES ARE NOT FREE. AND THEY ARE EXPENSIVE!! [price] for Drivers!!! UNBELIEVABLE. Boycott this Company NOW!
Rating:
Summary: Don't buy it!!!
Review: I must agree with most of you folks here. It was working fine until I upgraded to WindowsMe. I could still scan in WinMe, but all those nice buttons (scan and copy) no longer worked with WinMe. Since then, I ended up using less and less, and it eventually quit with the exact symptom as one of the users outlined below: " ... Now it goes through the motions of scanning - warms up, quick-scans to locate the image, then apparently scans. It declares a successful scan but A BLANK IMAGE shows up as the image. USB is working, has power, bulb works, but no image .. " My adive, skip it.
Rating:
Summary: UMAX Poor Service
Review: I purchased a UMAX 3400 series scanner. It worked initally, but it wouldn't after one month of very light use.
I spent endless hours trying anything and everything UMAX suggested in their operating manuals, website, and through tech support. I spent over ten hours of long distance telephone calls mostly waiting to talk to someone in their tech support center just to receive authorization to return this piece of junk. What I did find out that UMAX lies about the resources required to run their scanner. UMAX scanner requires Windows 98 system resources of 90% or over. This is close to impossible for most systems currently sold. What I did find out that UMAX operating manual is incomplete and provide incorrect information. What I did find out that the UMAX tech support center has poor quality telecommunication equipment that caused by dropped calls and static. What I did find out that the UMAX tech support center is under staffed to handle all the calls from people requesting tech support.
Rating:
Summary: Promises promises
Review: I really wanted to love my new scanner. I had owned a UMAX scanner years ago when I still had a Mac and had no problems so I felt comfortable trying this one. Now with a PC laptop, I was all geared up but found when the Astranet3400 arrived that I had no place to go. The User's Manual contained several errors, including the fact that you cannot use the email function if you have Netscape. The PhotoShop software did not work with Windows 98 but at least I had other software I could use, an option which many folks won't have. The scanner came with 2 cds, one which contains Adobe 3.0, the other Adobe 4.0 and you have to uninstall 3.0 before you can go any further. I did manage to scan for about 3 days and tried to work around the bugs. Then, all kinds of error messages started popping up. Email tech support said I needed to uninstall and reinstall the whole shebang, which I did. The errors continued and then finally, it failed to scan altogether. I defragged, uninstalled, reinstalled, uninstalled, reinstalled... After 2 wks of lost time and energy, it is being returned. Too many bugs, too many conflicts, too many broken promises. It may be defective, frankly I am not willing to reorder. I ended the relationship before either of us could be hurt any more...boo hoo.
Rating: 
Summary: Umax 3400 drivers for Windows XP still UnderDev?
Review: I received my scanner bundled with my PC at the beginning of 2001, which had ME as the OS originally. Just recently upgraded to XP because I could not take it anymore with that dreadful Me!At first after upgrading the OS I was able to get the scanner to work if I used the "scanner wizard" that xp supplies but now when I scan the previews as well as the scan has either a blue or red hue to it. I tried the good ole reboot but to no avail. I only have 128 mb of ram and I'm thinking that may have something to do with it. Although I have very little else running in the background when I do scan. Is XP a memory hog or what? Memory upgrade is right around the bend!
Rating: 
Summary: Seems Good to Me
Review: I thought a scanner would be a useful addition to my home PC, so I tried to find a steal on just anything. Well when the initial scanner a bought (a no-name brand I can't even recall) crashed my system (2-3 year old Gateway running Windows 98) and took me days to restore, I was concerned that it may not be worth it. After others told me of similar problems, the Umax scanners were recommended to me repeatedly. I found a super deal on this one, although it was triple the price of the no-name one that crashed my PC, it was still quite affordable. It set up without a hitch and scans perfectly fine, although it's not super fast and I've seen slimmer models. Overall, I'm quite happy with it for the price, it fulfills my scanning needs just fine and seems like a quality built product. I can't see spending much more for the light use it gets from me.
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