Rating: 
Summary: Stops printing after one year!!
Review: My printer started printing blank pages after 1 year. I contacted customer support and they offered to fix the printer for free or give me a discount on an upgraded model. Epson customer support was very helpful, but there is no way I will buy an "upgraded" defective product. I plan on letting them fix my existing model at no cost - just not sure how long it will last.
Here is an excerpt of a review on 10/31/04:
If you're considering this printer, or any other candidates in the EPSON CX line, there's something you should know: they all suffer from the same fatal flaw: clogging print heads. Unlike HP or Canon printers, the print heads in the Epson are embedded within the printer itself (not the print cartridge). This means that, irrespective of use, sometime within 1-2 years after you purchase this printer, you WILL have a print head failure which will cost you more to fix than the original purchase price of the printer.
Happened to me after 16th months of occasional (2x per month, about 10 pages per month) use. As with the other reviews below, I changed the ink cartridges, and found the machine simply henceforth spit out blank pages. I cleaned the heads 15 times (incidentally, each time you clean it uses about 2.5% of the ink in the cartridge)...no change.
Rating: 
Summary: inefficient and a hassle
Review: ok, here's the deal with this all in one.
i print color pages every other day, and before each print, i have to do a "head cleaning" utility, because the color will smudge all over the page. this takes up considerable amount of ink each time, so in the end, 1/4 to 1/3 of my color cartridges get used up doing this - maybe God knows where this ink ends up, because no paper is used during the head cleaning utility.
To top it all off, half the time i have to do this utility 2x since the smudges still appear. This is just ridiculous.
Scanner/copier are fairly decent for my mediocre uses, and the software included sure makes it easy to scan just about anything on the flathead scanner. decent resolution too.
even though this printer can be used to print photos, i will never attempt this seeing how the color smudges all over the paper...
if you have a choice, please skip this one and go on to another all in one. maybe one with a fax as well, since this one has no fax capabilities.
good luck!
Rating: 
Summary: Nice printer, but some drawbacks
Review: Ok, I got this printer after much pressure for printing photos. Got a little patience? Good...because this will push your buttons to oblivion. Im not saying this multifunction is bad, it just has a little kinks to be worked out. (Ok Epson?)Printing: nice and quiet, and fast. Nothing wrong there. Scanner: ok too, but it takes a while to get the commands to the scanner. (Or maybe that was my computer, who knows?) The first time I used it, I scanned the same photo twice, because I didnt think it was already scanned. However, I think their software should have a little more umph to it, Im not thinking Adobe Photoshop, but close. Copy: well, its ok, if you are only copying paper to paper, but if magazine to paper, this is where they get you. I copied an article but the print came out so small, I was very unhappy. So I scanned, zoomed, cropped and printed. Then I felt satisfied. Card Print: Havent used it yet, waiting for a digital camera...hint hint.
Rating: 
Summary: So far, so good
Review: Pros:
Does everything well
Excellent value for the price!
Easy to use
Cons:
It does shake quite a bit
Nothing else so far. I would give it a 4+
Rating: 
Summary: A loyal, good and reliable printer with copier/scanner
Review: Pros
Speed, features, print index, software, word recognition, ease of use, reliability. Cons
Lack of performence in copies sometimes. I replaced my old, defective printer (Epson Photo Stylus R300) and got this one on 11-16 (My birthday too, he he), and I have to say that I am overall pretty satisfied. The Dura Brite Ink cartridges (4) are pretty good, yet the oversized black cartridge is $35 to replace. It has a built in indicator to tell you how much ink you have left in increments of 10%. Right now I have 80% in the colors and 70% in the black one after many, many copies black and white, some photo printing, and lots of internet page printing in the past 2 weeks. The flatbed scanner/copier is 1200x2400 DPI which is acceptable for an "all-in-one". I can copy magazine pages, regular documents, pictures, even objects flawlessly. On the topic of speed, I must say it has done well in that category. It is much more swift than my '00 HP T65 all-in-one. It copies black and white text in less than 20 seconds I'd say. In the Features category it has also done well. The card slots have greatly helped me print photo indexes to scan and then print automatically. You can scan something and then directly without a computer save the picture to a card. This product bundled pretty good software. My favorite is the word-recognition software. You can scan basically any typed document and then it will recognize, rotate, and crop the document so it is almost flawless which comes in handy if you need to update something but have lost the computer documentation of it. Well, that pretty much sums it all up about the things I can think of that I like with this product. I'd recommend it to a friend just basically because it works and is worth the $180 price tag. Recommended
Yes Amount Paid (US$): 179.99 The Bottom Line
I recommend this product because it functions great and has a lot of fun features and options with the software and just the product alone.
Rating:
Summary: good printer and copier, average scanner
Review: The quality of printing is quite good - at least I didn't have any problem. The delay before it starts to print is a few seconds but I can live with it. It has four separate cartridges (cyan, magenta, yellow and black) and it's supposed to help to preserve the ink. I thought that my old HP laser color printer with one cartridge has actually lasted a little longer. This printer has interface for all major memory cards and allows to print directly from them without PC involved - which could come very handy. The buttons and menus on the printer itself could be more straightforward though. I was very impressed with the software that comes with this device. It really does a great job of self diagnostic and eliminating a problem. I had one of cartridges dirty (I didn't know about this at the time). The software not only found the problem but also cleaned the head. All this without me even opening the cover. All in all, it's a very good printer and copier for the price with the bonus of having a mediocre scanner - but even this is quite adequate for my moderate scanning needs.
Rating:
Summary: Editorial Review Is Not Accurate!
Review: This all-in-one is not reported to handle 15 envelopes at once, nor support banner paper. This info came straight from Epson. So if you're buying the printer, based on either of those features, you may be disappointed. Also, it does not have batch scanning capabilities, which means it doesn't allow you to scan multiple pages at once, to be saved in one file. Luckily for me, I have document management software, which does have batch scanning capabilities, so it's okay. I do like the printer, and chose to keep it, but I want people to know what they're getting. I bought this printer at Office Depot, and the rep wasn't very knowledgeable about the features.
Rating:
Summary: Worst printer I ever owned
Review: This Epson CX6400 "printer" will print from computer and work as a stand alone copier. BUT it ends there, NOTHING else works.
I am a computer tech, and I can not get this "printer" to work.
It will do absolutely nothing under OS 9.x and very limited use under OS X.
I have reinstalled Mac OS X 10.3.8, on a Dual processor Mac G5. I un-installed all epson drivers, re-installed all drivers, downloaded and installed all patches (4), re-started computer, unplugged printer for 5 min. Still none of the "smart panel" (printer control panel)features work, It merely shows you 8 nice features such as: Reprint photos, scan & save, copy center, scan to email etc...which you COULD do IF you had a printer that actually worked, nor does any of the on printer functions work (scan to pc, scan to email etc...)
Technical support is a joke, 3 days to get a reply, even then its silly stuff like is it plugged in and is cable connected.
I don't know if this "printer" works under windows, I know it does NOT work under OS X or OS 9.x
I have had many epson printers in the past 8 years, This WILL be my last.
AVOID THIS BOAT ANCHOR!!!
Rating:
Summary: THE real multifunction machine
Review: This is an excellent piece of equipment. The 6400 is everything you will want for quality, dependability, and all around perfection in an all-in-one. I researched many different items, and found this to be the best of all. After looking at, researching, reviewing, and testing many different models, brands, and manufacturers, the CX6400 was the top of them all. As far as the review on the RX500 - all I can say is this too is a good unit, but leans more to printing your pictures from your digital cam. For all around, every need, use.....the 6400 definitly outshines the RX500. In addition, when we all are aware of the costs of cartridges now days, they are all quite costly when it comes to the more quality machines. When you are focusing on that, you need to keep in mind, the more cartridges you have, the more cartridges you will need to replace. The CX6400 does have four cartridges and that is enough. The print quality is superb. The clarity and crispness of the copy is excellent. I needed to take a copy of the label off of the box that the machine was packaged in, so I could submit the $60.00 rebate. When the copy was coming out, it looked so close to the real thing, I at first thought the original cardboard had somehow been pushed out. It was so real, and perfect looking, you couldn't tell the difference from the real thing. You will definitly be pleased if you pick this item. You will not be sorry, or wish you had gotten something else. In fact, once you get it home and use it, you will find you stop looking for anything else, or wanting to possibly see if there is something else out there. That is unless you are wanting to use it only for pictures and in that case, save the time and focus on buying a unit that specializes only in that. The scanner is a flatbed, that not only lifts up, but the lid will actually lift off. If you have an oversized item, or awkward piece, to copy or scan, this is a wonderful plus. There are three (3) card slots that will accomodate any digital camera you may have. The front receiving tray is designed nicely, so your copy will come directly out to you, from the paper loading dock in the rear. I love the fact that it is a stationary unit and does not have the top that glides from side to side, to operate. The ability to make changes on the cartridges is very easy with the lift top that opens wide enough that you are not subjected to a small, dark area to try and replace them. A simple flip out and slip in and you are ready to go. The paper tray holds plenty of pper and has an easy drop in tray. The envelopes fit in nicely and print out perfect each time. Set up is easy and a snap. Plug your cable in follow a few simple instructions, and you're ready to go. The light up touch keys, and the lcd are easy to read and perfectly located on the front of the unit. Right where they should be when you are using a piece of equipment. Buy it! You will be glad you did.
Rating:
Summary: GREAT MULTIFUNCTION
Review: This is the first multifunction I have owned, but so far, no complaints. Picture print quality is very good, copier is good and scanner is good. I don't think the noise level is too bad. Set up for printing is a bit slow, but not that bad. I like the seperate ink tanks. Ease of use is pretty good as well.
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