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HP PhotoSmart PSC 2510 All-in-One

HP PhotoSmart PSC 2510 All-in-One

List Price: $488.99
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Product Info Reviews

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Rating: 4 stars
Summary: NO TROUBLE WITH INSTALLATION
Review: After reading the other reviews about this machine, I got the impression from some that I would have trouble installing the software, especially if I elected for a full installation; however I wasn't very concerned, being there were conflicting reviews as well. I purchased the machine on clearance at a local Target retailer - for $175.00 - and I have been quite satisfied with it, and I encountered NO TROUBLE WITH INSTALLATION. I think that the customers who did were probably using less than top of the line computer systems, or weren't reading the instructions. The only downside I've noticed is the photo printing, specifically, having to exchange the black ink cartridge for the photo cartridge every time you want to print a good quality photo (using 6 color ink).

Rating: 1 stars
Summary: Horrible mess I hate HP
Review: All my computer products are Apple, but since Apple does not manufacture printers, I had to get an HP one. Many people have told me HP's products are not user friendly and are actually poor quality, so I plonked for this printer which is more expensive and hopefully performs better.

Well I was wrong. Compared to setting up Apple products, setting up this PSC 2510 took hours. We followed the instructions scrupulously, but they made no sense to our home network setting (it seems designed more for office networks). Following the instructions to the T will not get you anywhere. We did trial and error and finally got some semblance of the product functioning.

Printing, faxing, and photocopying works fine. Photocopying is very slow - you do one page at a time, and unlike a conventional copier, this one scans 1/8 of the paper, prints out that portion, then scans another 1/8th, then prints. So it takes a long time to print one whole page. This is a problem if you are copying more than one page.

It's the scanning that is the real nuisance. The software jams up my Apple Powerbook G4 and interferes with my wireless network settings. I had to install and reinstall the software many times.

Now, I have reached an impasse: although all settings are up and running, the printer recognizes my computer one minute, then drops the wireless signal in the next. No satisfactory explanation. Poltergeist?

If I have to spend 30 minutes rebooting, rescanning, resetting everything each time I want to scan a photo, I will shoot myself.

I agree with other reviewers who say this is a POS. I am considering returning this product and I am very very very annoyed with HP. There is simply no excuse for this kind of poor quality. It's a real rip to sell people products that don't work. HP targets housewives and collage artists and amateur photographers with their ad campaign - but the user friendly image is a complete illusion. Even the computer savvy can't figure their products out.

Rating: 2 stars
Summary: Three-in-one... It's a compromise.
Review: Although the software is bloated, and prone to crashing, I have to say that it's a nicely-built piece of kit.
My problem, which hasn't been echoed by anyone else here, is that black/deep colours are prone to banding. This is an issue I haven't seen in bubblejets for some time.
I get better results from my HP940C which wasn't very expensive, and is two years old!
Don't get me wrong - it's absolutely smashing to be able to do colour copies of docum ents without having to scan them into my PC first, but the whole unit does, on the whole, strike me as a bit of a compromise.

Rating: 2 stars
Summary: Half-baked product, terrible support
Review: As other reviewers have written, the 2510 is a nightmare to install -- even when following the instructions precisely - for someone with a technology background. I pity the newbie trying to install this.

I have had this unit for about three months. I can print wirelessly, which is why I purchased it. The software is a POS and locks up my laptop with XP (hpqtra08) every time upon shutting down. The other features like scanning have never worked well and I gave up on the support people who know very little or NEVER CALL BACK AS PROMISED. Faxing has worked o.k.
Would like to read memory cards and transfer to desktop, but of course that has never worked and HP support can't figure it out after hours on the phone WITH technicians. If the software wasn't so BLOATED with so many BUGS, I would probably be happy with simply having a wireless, but everytime my laptop locks upon upon shutdown, I am reminded...

Rating: 4 stars
Summary: Simple Installation for USB Only and not for network sharing
Review: BLOATWARE FREE BUT NON-NETWORKABLE INSTALLATION GUIDE.

Here's an edit of the review of the installation I have recently completed for the PSC 2410 but works the same for the PSC 2510. I thought it needed posting here as I've read many problems with both printers installation procedures.

"I read all the reviews for this printer and took them all on board. I also checked out the Official website where I found "Basic Feature Software Solution for Home Users" which is only about 49MB big and not 400+MB that comes on the CD. It only installs the drivers needed for all the various uses of the printer/scanner/etc and not all the other software (imaging software - other stuff I have which I have no idea about as I didn't install them).

Guess what - it installed PERFECTLY first time. However, as I mention in the title, this installation is ONLY for a single user and not for networks of any type (it seems) and get's rid of all the bloatware which I've seen installed with other HP printers that friends own.

So in conclusion, if you're looking to install this printer on just ONE PC, check out the HP website, find the HP PSC 2510 section and check out the file downloads. There you will find the SINGLE USER BLOATWARE FREE version of the installation - and DO NOT USE THE CD FOR INSTALLATION.

I'm more than happy with the results and hope you all will be too."

Thanks

Umi

Rating: 4 stars
Summary: Great Printer / Security Nightmare
Review: Bought and installed the 2510 on a home wireless network running both PC and Mac computers. Before you install shut off every piece of security you have on every computer, router, hub, etc. The only problem I had was trying to to turn the encription back on to my Airport Extreme Base Station. HP said that it was an apple issue and Apple said that it was an HP issue. I did finally get it to work. The printer works great and the instant share program that allows me to load a photo card and email pictures directly from the printer is nice. The HP tech told me that it nomrally takes him an hour to do a proper instalation so be prepared for some work.

Rating: 1 stars
Summary: stay away
Review: Bought two days ago, took back today. Although all things indicate the software was installed correctly, never would work on my network, which was the entire reason for buying this product. Wouldn't work on my XP machine or 2 other win 98 se machines. All up to date computers working well. HP tech support was TERRIBLE. Hard to understand and couldn't solve the problem. A level 2 tech was supposed to call me back... yeah right.



Rating: 3 stars
Summary: A word of caution
Review: For potential buyers of this unit or even (apparently) the 2710, a few words of caution so you will not make the same mistakes i did.

I bought this unit solely because it is really the ONLY multifunction unit that supports Mac. Installing this with my Powerbook G4 was a breeze. Wireless works great. The unit is really convenient. But the negatives far outweigh the positives:

1. If you are a genuine digital photo enthusiast, you will be dissapointed with its photo print capabilities. Simply compare the results with a Canon i960, and you will know. I thought I'll still take a chance, kind of attracted by the "cool factors" of this printer, but I regret it.

2. Moreover - when I installed this on my Windows ME desktop (that was the whole idea of wireless, so I can use this with multiple comps), it completely MESSED UP the OS. I started getting errors on KERNELL32.DLL, and i kept getting messages that HP....,exe has caused a permanent error, and what not. I just had to uninstall the software, and now my PC is clean. Clearly, while HP says all good things, they simply screwed up. Even downloding latest drivers solved none of the issues.

3. Also beware, I have heard issues with XP over the internet, and experienced that too. When I loaded the software unto my XP work laptop, the HP Director and fax set-up simply did not happen properly, and I cannot send faxes. Clearly, I am not technologically challenged, its just that here's a product that is challenging on its own!

So: my solution? I am selling this crap and buying a Canon i960 for under a 100 bucks, and also keeping my old HP T45 deskjet all-in-one for all other purposes. I wont have the cool wireless factors, but at least I can get beautiful prints and have a printer that works flawlessly across platforms.

In HP's defense - if you are a "pure" MAC user (I cannot be because of my work environment), or if you are happy with moderate quality photo prints taken on basic digicams (4mp or lower), this is an excellent solution

Rating: 2 stars
Summary: Software/Hardware Communication Issues
Review: Great idea. Wireless networking. Yet have had two 2510xi's in the last month and have had communication issues with both. Technical Support has asked me to re-install the software 3 times on the current issue plus spent more time gettin incoming fax to work properly. Total time with Tech Support 12 plus hours and still have a system that doesn't work properly. Maybe best to wait until HP or other companies come out with wireless units available.

Rating: 2 stars
Summary: wireless installation is a nightmare
Review: Great machine - lousy installation. I can't use the wireless capabilities. My first attempt at installation was botched because I was getting an error that even HP tech support couldn't solve. Their suggestion was to return the unit and get another one. Unit #2 wouldn't connect to my network with its wireless capability, called tech support again and held for a 1/2 hour before I gave up. So I'm using the ethernet cable...it works fine now but I wasted 3 evenings of my life on this machine and it still doesn't work how I want it too!


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