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Logitech QuickCam Pro 4000

Logitech QuickCam Pro 4000

List Price: $89.99
Your Price: $74.89
Product Info Reviews

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Rating: 4 stars
Summary: Dependable Webcam but Lousy cover
Review: To make this short, it is simple to use and takes great pictures. I have only two problems with it:

1. To use certain parts of the camera software, you must subscribe to some service..who's going to do that?!
2. The flipback lid for the camera lens is very irritating..it always comes off even with the slightest touch.

With the above said, the webcam comes through and serves its purpose with clear images.

Rating: 5 stars
Summary: It Works Perfectly - This is a good product!!
Review: OK, I did my due dilegence, searched the web, compared products and manufacturers, read most of the Amazon reviews and then purchased the Logitech QuickCam Pro 4000. I received it in short order (Thanks,Amazon!) and installed it on my PC. It was very simple to install (just read the instructions) and worked perfectly from the start. I was able to get it up and running in less than one hour, start to finish, and that included setting up MSN Messenger(tm), adding several people to the contact list and sending all of my contacts a note that I was ready. I was able to make some video clips and successfully sent them to selected contacts. I also had my first video conference, using MSN Messenger(tm), with one of my friends in Germany. Worked perfectly. I have a broadband connection, my friend is on dial up - it still was just fine. I am pleased and happy. I bought two, and sent one to my son in Japan, it will sure beat paying for lot's of overseas long distance phone calls.

IMPORTANT NOTE!!!
Please remember to get the updated version of software from Logitech's web site - this extra step will help ensure success. You will also need to download the latest and greatest version of the Instant Messaging software you plan to use, MSN, Yahoo or whatever.

Rating: 1 stars
Summary: Product stopped working, Logitech support never works
Review: The video portion of the product stopped working after 6 weeks. I refused to call Logitech's long distance # in Nevada, and left a message at their corporate office for every exec. No one at Logitech answers their phone directly. It took me 4 days to get a response, 2 weeks for them to decide they couldn't fix it, and now they want me to pay to send their lousy product back. I don't think so. By persistence, I finally got them to say they will refund my money. Their support is horrible. I wouldn't buy from Logitech any more.

Rating: 5 stars
Summary: Fantastic camera!
Review: I just received this camera and I'm a little blown away by the quality of it.

First of all may I suggest that you don't test it out, first thing in the morning, when you have bed head? The startling clarity and resolution might depress you, as it did me. Heh.

This cam's resolution and speed is remarkable. It's comparable to the laser sharp quality imaging you get with a digital camera ... crisp, clean and very responsive. Movement is immediate, there's no lag or delay, it's like using a video camera; it's that quick. On messenger chat, there is some delay, but that has more to do with the messenger server than the camera itself.

I had an old logitech webcam that was grainy in picture, but still acceptable for using in conferences and on chat. I decided to spend the money and buy the pro version as an indulgence. The contrasting difference between the old cam and the new one is amazing. I cannot praise it enough.

The software included with the camera is neat too ... offering a wide array of image recording from the single photo to video stream to setting up an online webcam. Roxio is another software program included in the package that allows you to later burn your video/images onto a CD (if you have a CD burner). The software also comes with something called face centering ... this takes tonalities and hues of the person in the image and makes sure it's evenly presented when a photo is snapped.

The camera itself has a little button on the top of it that you can press to take single shots, as well as a privacy guard to put down over the lens when not in use.

The only negative would be the lack of manual that comes with the camera. Logitech ships it with a single sheaf of paper, explaining how to install, but nothing about how to use the software in the package. Thankfully most information can be found online.

I read reviews here saying the camera caused failures and other problems, so I was hesitant to buy it, but I'm glad I did. I've encountered no problems with it, but I do have a newer machine. I would suggest that if you don't have at least a newer/higher level video card (iNvida or RAGE), this camera probably isn't for you. It requires system resources to make it work to its full potential, and on older machines with older cards or not enough RAM (memory -- at least 512megs), you'll likely run into problems that others have described.

Otherwise, buy this camera. It is very much worth the price.

Rating: 1 stars
Summary: NO IMPROVEMENT OVER Logitech 3000
Review: I purchased the 4000 in order to improve the picture quality of my useful Logitech 3000. Not only was there no discernable difference in still picture quality but the video mode was shakier. Autofocus was less clear than manual. Face tracking was erratic. DON'T BUY THE 4000 if you already own the 3000 or have the option to purchase that model instead.

Rating: 5 stars
Summary: Great webcam, Audio takes some effort
Review: This is my 3rd try at a webcam. I tried Creative and Vio webcams but the picture was just too grainy. With 4000 Pro, it is clear even without any special lighting. I love it. The face tracking is also interesting.
Now microphone was a different affair! I got it going locally, but with MSN messenger, it took some research. Finally by disabling QOS scheduling in the network properties, I got it going. Now I am alive :-)
I would strongly recommend this camera. Install the latest software from the Logitech website. Don't bother with the CD.

Rating: 3 stars
Summary: Workable but very poor optics, weak to useless bundled s/w
Review: This is a workable little device, but I wish Logitech had put in better optics. It has very crude optics, but there's a manual focusing ring. I couldn't find mention of that feature anywhere, so you've learned something here already!

It needs a lot of light to provide a clear image, so if you're trying to use it for work you need to either have a big bright window or setup special lighting arrangements.

The problem, though, is the supporting infrastructure. Logitech partners with a vendor who provides web cam support, but this partner focuses "adult recreation" and unsurprisingly isn't the most honorable of vendors. Every visitor to your site is invited to install some oddball spyware program; and you can be sure many will. That's not going to make friends! So the supporting web site is unusable.

I tried corporate video conferencing using AT&T's WebEx to see if I could do [inexpensive] desktop vc across firewalls. The image you see is very small (resolution is limited in this mode to 640x480 and the picture is smaller than 640x480 pixels -- I don't understand that one yet!). Unsurprisingly, when you think about it a bit, WebEx couldn't keep up at all. So forget use across firewalls without some custom firewall configuration.

I tested point-to-point video across a corporate WAN using Yahoo messenger (no firewalls). That worked better and might be feasible if there's no firewall. Image is only 640x480, the software supports 800x600 ONLY for video capture, not for video conferencing).

ConquerCam is a [$$$] shareware package that does work well with this device. For sharing a whiteboard I use ConquerCam to acquire one image a second and ftp/transfer the image to an accessible server. This would work much better if the optics in this thing were improved; the optics are not the equal of the effective resolution (native lens resolution plus any on-device lossy compression). To get even barely useable results the device must be perpendicular to the viewed surface, this is hard in the absence of a tripod mount.

In summary, poor optics, light sensor adequate, poor bundled software. I'd happily pay twice as much if they would use USB 2 or Firewire (to get adequate throughput -- USB 1 is barely up to transferring 1-2 XGA images a second), better optics, and include a tripod mount.

Rating: 1 stars
Summary: do not buy
Review: They advertise as easy to use. Yet I could not get the audio to work. In going to the logitech site this was clearly a known issues with no help given. When asked what to do they gave a third party option and then disavowed it, since it was third party. DO NOT BUY!!

Rating: 2 stars
Summary: Poor software, marginal optics
Review: I wish I'd weighted jfaughnan's evaluation more before purchasing this camera...

1. Software = useless for webcam image uploading. For additional software from a third party, Logitech points to a website that hasn't worked since 2003. Logitech's technical support is extremely poor: incomplete and incorrect responses to basic questions appear to be standard.

2. Very low picture quality in low light. I am not sure what some other reviewers were raving about; this camera does not perform well in anything but a very highly lit room. Compared side-by-side to my very old Intel CS430, the Logitech had distorted color and an overall poor quality image (regardless of endless tweaking of calibration tools).

3. Motion-tracked video capture is very poor. I originally thought that I finally had something worth considering keeping the camera for until opening a saved clip. At first, the video appears well-lit, then almost instantly the video becomes 80% darker. Again, no setting adjustments overcome this flaw. Very odd.

4. If you still think you'll test the camera yourself, don't buy from Amazon. You'll end up being out the shipping cost to send it back. Do yourself a favor and buy it from a local store. I used to love Amazon until this purchase.

Rating: 5 stars
Summary: A really nice supprise
Review: I feel compelled to write this review due to the experience that I've had in searching for a decent webcam.

A few days ago, I purchased a Logitech QuickCam Express. I was very dissapointed with the image quality, and it really performed badly under low light conditions. I wasn't expecting to have to put lamps in my face as well as have the bedroom light on. I returned the QuickCam Express for a refund.

I then was left at a crossroad. Would the Logitech Quickcam Pro 4000 perform better in low light conditions and have better quality or should I ditch Logitech and go for another model like Creative?

I asked the salesperson and he said that there wouldn't really be much difference.. and the specifications on the boxes didn't look any different except the Pro 4000 had extra features.. so I wasn't sure..

However I remembered what some customers said in the Amazon reviews- that they found the Pro 4000 performed better under low light conditions, so I took a gamble and paid the $120 extra for the Logitech Pro 4000.

Took it home... I was shocked. You simply cannot compare the two!! This camera performs way better under low light conditions than the Quickcam Express..so if low light is a problem for you.. go for this one. Oh.. and the sharp. crisp clear quality is.. well... was a very nice change from the grainy poor quality Quickcam Express.


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