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DAZZLE DM11000 OnDVD Software

DAZZLE DM11000 OnDVD Software

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Product Info Reviews

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Rating: 1 stars
Summary: GARBAGE SOFTWARE & NONEXISTANT SERVICE
Review: After purchasing OnDVD, I expected great performance based on the great advertising on the box. However, I was quickly dismayed since the program plays the audio track great, but fails to change the slides as adveritised. Although they have a tech web site, with methods of e-mailing them for tech support, they never answer back. In reviewing their public discussion groups, I noticed (unfortunately after purchasing the product) that others have the same problem with the product, and are still awaiting 3 months later for any resolution by Dazzle.

Rating: 1 stars
Summary: Poor Product, Poorer Tech Support
Review: After purchasing OnDVD, I expected great performance based on the great advertising on the box. However, I was quickly dismayed since the program plays the audio track great, but fails to change the slides as adveritised. Although they have a tech web site, with methods of e-mailing them for tech support, they never answer back. In reviewing their public discussion groups, I noticed (unfortunately after purchasing the product) that others have the same problem with the product, and are still awaiting 3 months later for any resolution by Dazzle.

Rating: 1 stars
Summary: GARBAGE SOFTWARE & NONEXISTANT SERVICE
Review: GARBAGE SOFTWARE & NONEXISTANT SERVICE

Congratulation to those of you who got this ... to work. I'd certainly like to know how you did it. I've tried it on two relatively new and up to date computers and could not get it to function properly on either one. The software appeared to function OK until it came time to actually write to the CD and then, nothing. I've wasted countless hours and CDs trying to get this stuff to work. And I know there is nothing wrong with my computers or CD writers because they both work with Easy CD Creator.

As for the service, what a joke. NONEXISTANT, a huge amount of time wasted.

SAVE YOUR MONEY...BUY ROXIO (or something else)! It may not be as easy tp use but it DOES work.

Rating: 3 stars
Summary: Patience, young Padawan...
Review: His review was dated December of 2002. The exact same situation still exists in July 2003. I got the original bare-bones software with my card reader. I wanted to be able to sort albums easier and according to the info on the box, it was what I wanted. Loaded it and it was the same bare-bones program. In fact, I started looking and found the part number on my old disk matches the part number on the new disk. I do not understand how they can get away with advertising one thing and inserting another. The example screens promised on the box are not the ones on the disk. The instruction manual is the right one for the box but not for the disk they put in the box.

And Stephen is correct again about customer support. Worse than non-existent. They promise the world and deliver nothing.

I will never by any product with this company's name again.

Rating: 1 stars
Summary: Ditto on review by Stephen Terrell
Review: His review was dated December of 2002. The exact same situation still exists in July 2003. I got the original bare-bones software with my card reader. I wanted to be able to sort albums easier and according to the info on the box, it was what I wanted. Loaded it and it was the same bare-bones program. In fact, I started looking and found the part number on my old disk matches the part number on the new disk. I do not understand how they can get away with advertising one thing and inserting another. The example screens promised on the box are not the ones on the disk. The instruction manual is the right one for the box but not for the disk they put in the box.

And Stephen is correct again about customer support. Worse than non-existent. They promise the world and deliver nothing.

I will never by any product with this company's name again.

Rating: 3 stars
Summary: Patience, young Padawan...
Review: I got this software free from purchasing a Dazzle 10 in 1 reader/writer.

I do agree with one of the reviewers about requiring patience in using this software. It does work once its quirks are discovered.

1. Slideshow does not advance - I had this issue and I think the cause of this is that the first frame gets inadvertently highlighted before burning the CD. In effect, this makes the frame/picture, the only one viewable. Now, I make it a point that no frame is highlighted before burning the VCD by clicking out of the timeline.

2. 200 picture file limit - When pictures are imported into the project, a physical copy of the picture file is brought over into the project directory. My workaround to ensure that 200 files were actually being used was to actually copy the files physically into the project directory.

3. Writing VCD - After a few coasters which seemed like finished products, I slowed down the write speed on my DVD writer from 16X (max speed of my writer) to 8X. This produced good VCDs that actually play to completion. The coasters do not play to completion and on my DVD player that plays most every format, it just does not play at all which was surprising to me. This hinted that something was amiss with how the VCD was burned.

The downsides of this software:

1. Pictures cannot be moved in blocks when in the timeline. Pictures have to be moved one by one.

2. Auto arrange cannot be applied to a certain block of pictures with respect to audio. It's all or nothing.

Rating: 2 stars
Summary: Fun program bad tech support.
Review: I had read an article on DVD slide shows in Popular Photography and
thought it would be fun to try. I had picked OnDVD because of the price, if I didn't like it it wouldn't be a loss. The program was easy to use and fun, untill I tried to burn the cd.
I had problems burning it on a cd, I tried to call the tech support, which is not toll free and stayed on hold for 20 minutes then gave up. I faxed Dazzle and had no responce. They have a chat forum which others had the same problems I did. I will probably go with something like "DVD PICTURE SHOW" next time which seems to have a good reviews. I guess I got what I paid for.

Rating: 4 stars
Summary: Does pretty much what you need
Review: I picked this up because I was looking for software to make slideshows on cd that I could play on my dvd player. I have Windows ME and relatively recent DVD players (2 in the house) and it has been working flawlessly.

The software is easy-to-use, I literally installed it and made my first cd in 5 minutes by dragging a dir full of jpgs into it, selecting a mp3 for background music and telling it to "burn". It auto-timed the pictures to end when the song ended.

It uses the VCD style of disk format, where if you look at the disk contents you see a .exe file and a .dll file. So you must have a DVD player capable of reading that type of disk.

When actually playing the cd, it auto-sizes the pictures to full screen and allows the remote control to stop, pause and play. I wish it would have allowed a reverse and fastforward as well and took off one star because it doesn't.

It also doesn't seem to have any ability to group slides into different sets, have an opening menu and jump to a set - although its possible I haven't found that option yet.

All-in-all a pretty cheap and easy to use software that does the basics.

Rating: 1 stars
Summary: Awful service and support destroys promise of product
Review: I received the WRONG CD in the box -- apparantly an earlier edition that did not allow for drop and drag editing or adding of audio, as specified in advertising and on the box. The manual included did not match the screens and options which appeared when I loaded my software.

You would think this problem would be rather simple to solve. But it's not. Simply cannot contact Dazzle about it! Called their non-toll free help line, and was on hold for an hour before I gave up. Dazzle did not respond to my e-mail. Too bad they don't care more about their customers. Product has promise, but when you can't even get an answer to a simple question, that promise remains unfulfilled.

Rating: 1 stars
Summary: Awful service and support destroys promise of product
Review: I received the WRONG CD in the box -- apparantly an earlier edition that did not allow for drop and drag editing or adding of audio, as specified in advertising and on the box. The manual included did not match the screens and options which appeared when I loaded my software.

You would think this problem would be rather simple to solve. But it's not. Simply cannot contact Dazzle about it! Called their non-toll free help line, and was on hold for an hour before I gave up. Dazzle did not respond to my e-mail. Too bad they don't care more about their customers. Product has promise, but when you can't even get an answer to a simple question, that promise remains unfulfilled.


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