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D-Link DI-713P Wireless Broadband Router and Access Point with 3-Port Switch

D-Link DI-713P Wireless Broadband Router and Access Point with 3-Port Switch

List Price: $99.99
Your Price: $89.99
Product Info Reviews

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Rating: 2 stars
Summary: You get what you pay for
Review: The firewall/router part of the box so far has been flawless, easy to set up and works as advertised, but the wireless access point portion has been extremely disappointing. I am having the same problems as others who have reviewed, the wireless works fine for about 10 minutes, then begins disconnecting and giving horrible signal quality. This was with a D-Link DWL-650 and a Lucent Orinoco Silver, both doing the same thing even sitting right next to the box! Do yourself a favor and pass on the DI-713p. Get the wireless access point separate from the firewall/router.

Rating: 2 stars
Summary: Wireless functionality did not work
Review: It was very difficult to get set up. The Linksys BEFW11S4 was much more simple to set up. I bought the 713P and the wireless part didn't work and then I bought another one and the connection was so weak. My computers are in two separate rooms with two walls between them and the signal strength was always at none or weak. I didn't like the Dlink compared to the Linksys one.

Rating: 4 stars
Summary: Great Product, Recommend.
Review: It works right from the box. Signal strength is good with USR2410 PC card. It's better with the unit in vertical position in my house as the manual says to try so. The DI-713P is at one end of the house and USR2410 is at the other end, pretty far away. I am using MAC filtering and the wireless connection picked up right after reboot. Both wired and wireless connections are great. Will try WEP and SSID later. That's why it's 4 stars for now. My hardware version is E1 and firmware 257b6a.

Rating: 5 stars
Summary: It's the support that makes the difference
Review: I suppose the technology inside is generic enough in these routers that there will be not much difference between one manufacturer and another, but having had an awful experience with an Addtron WAP product (customer support that wilfully lied to wiggle out of supporting their product), I decided to go with a company that had some customer support (as I could make out from Amazon's customer reviews). Our DSL had fixed IP addresses for its subscribers (now changed to familiar DHCP), so the quick start guide did not apply, but calling D-Link's customer support was a breeze. I could get accross to someone knowledgable all the three times within two to three minutes of waiting, and they led me through the process without hurrying through and courteously. Information about me that was collected the first time was available to the support people during subsequent calls, making the calls that much less time-consuming. Finally, my calls were once made during the day, once during the night (late night), and once during the night in a weekend. So, the 24-hour customer support was not just something they advertise.

Why do I spend so much time and electrons on support, rather than the product? I think that the products I use, while being pretty neat, are not rocket science, and there are a plenty of people who make them pretty well. However, while I am comfortable using them, and can follow instructions in manuals without making a mistake, I am not an expert in the technology per se, and therefore like to talk to somebody once in a while to make it work. It is in such cases that you separate the men from the boys, and that is where D-Link's support shone. Is there a better product out there? Sure, manufacturers come out with better products every day, and this router is definitely not state-of-the-art. However, when it comes to buying other networking gear as I go along, I will be very comfortable using D-Link's products, especially products with which people have a wide spectrum of experiences, for I can feel confident now that I can get someone knowledgeable on the other end of the phone quickly, and who can possibly lead me through my current problem.

Rating: 4 stars
Summary: Routing a breeze, but print server problems
Review: This was an incredible value, and I am happy to say that I had internet access for all my computers the moment I had connected everything. I have Verizon DSL service, a Windows 98 desktop wired to the router, a wired Windows 2000 desktop, and a Windows 2000 laptop connected via a DWL-120 wireless USB adapter. I have a 2 story, 1600 sq ft home, and I have excellent reception throughout the house.

File sharing was somewhat more challenging, but that was due to the firewall and VPN software that I had running on the system. Now, I am able to easily transfer files.

The print server is another issue. I was able to print from my laptops, but not from the desktop. It seems like Windows 98 does not like the D-Link printer port that the software creates. Strangely enough, I was able to print from the desktop when setting up the printer on the laptop as a share. Downside: the laptop must be running in order for me to print.The printer is an Epson Stylus Color 400 (about 5 years old). Tech support has been unable to resolve this. I'm not too concerned about it since I have worked around the problem and you won't find another router/wap/print server for anywhere near the price of the 713P.

Rating: 1 stars
Summary: Wireless connection does not work
Review: Like several other customers, I also cannot get the wireless connection to work. Same symptoms as other posts -- works fine for a few minutes, then the connection goes to Fair/Poor and disconnects regularly. Basically unusable. If I unplug the unit, let it sit for a bit, and plug it back in, connectivity goes to Good/Excellent for 5-10 minutes, then back to Fair/Poor/disconnected.

I have not found any tech support phone number -- could someone post it here? What is their warranty and return policy? I feel like I've thrown my money away.

If I'm able to get a replacement, I'll post a followup.

Rating: 4 stars
Summary: good performance, has room for improvement
Review: the good: good signal strength

the bad:
- no uplink port
- have to input 26 or 10 hex-decimal digit WEP key manually, other wireless routers like linksys generates the WEP key automatically after you enter a simple string.

not tested: printer server

Rating: 4 stars
Summary: Works Great
Review: It took about 20 mins to set it up, and I am not a technical person at all. Right now it works great and I get a consistently good signal from all over my house. At first I used a D-link card, and it worked fine, but the range wasn't as great as I expected it to be. Now I use a Netgear 401 card in my XP Pro laptop and I get amazing range. I think it must be a combination of the card and the router. Anyway you just have to understand whether or not you recieve a Static IP or Dynamic IP ect. from your ethernet provider and you will be fine. Also the SSID thing can mess you up. Just make sure the SSID on your router matches the SSID entered into your wireless card and you will be fine.

Rating: 5 stars
Summary: it just works
Review: I don't have major needs right now, I just wanted something that I could plug in and it would just work. This box did exactly that. I've never had a problem with it. Setting up debian to use it with dhcp was actually easier than setting it up with Windows. If you have fairly simple needs and just want something that works I totally recommend this box.

Rating: 1 stars
Summary: WOOF!
Review: When they quit printing paper manuals some companies apparently decided: "Why have a manual at all!"

To be sure, this has a manual, but it isn't a manual worthy of the name.

I bought this product and the Dlink laptop card back in March and I still haven't been able to get it working. With my 30+ years in the IT field you'd think a consumer product wouldn't be much of a challenge, but with the dearth of support from Dlink and the lack of anything resembling a useful user's guide - well, what can I say? Maybe you should consider spending your money on another brand like Linksys.


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