Rating: Summary: Should've bought a Linksys Review: Bought the D-Link DI-713P Wireless Router 4 months ago through Amazon. Have not been able to get it to work with SBC Ameritech DSL provider. Have been shuffled around from tech support rep to tech support rep for almost 4 months now. They could not figure out why it didn't work so they punted and sent me a replacement router, hoping that it was a hardward problem. No dice, same problem. A buddy of mine also wanted to go wireless and asked me to help him out. He's on SBC Ameritech as well, but is moving soon to an area that is serviced by Direct TV. He wisely called them up to get a recommendation regarding routers and was told that most of their trouble calls come from D-Link owners. So we got him a Linksys yesterday. It literally took me 5 minutes to get everything out of the box and working. I'm still waiting for a promised call from Dlink's "level 3" tech support.
Rating: Summary: Great product but...... Review: like other people, I have had a hard time getting my rebate that I sent in May 2002. Part of it was my fault for not putting the receipt in the envelope, but the resubmit has cost me a lot of time. They said they are sending my check in 2-3 weeks. As for the router, being an IT person might have helped tweak the settings, but other than that, setup was very simple on Windows 98. I also purchase the 650 PCMCIA wireless card to use on my W2K laptop and have had not problems at all.
Rating: Summary: Encryption never worked - Unit completely died in a few days Review: I have a Compaq Presario 1800 Laptop running Windows ME and a cable modem. My ISP is Charter Pipeline and provides the simplest means for connecting to the internet (I don't have to supply any kind of MAC address to my ISP, there is no need to supply a host name, and they assign you an IP address dynamically). My network interface card (NIC) is also made by D-Link; it is the DWL-650. I also have an HP LaserJet 1200 connected to the parallel port of the DI-713p.I bought this wireless router and NIC on Nov. 29, 2002 and the first problem to show itself was when you tried to use WEP encryption. If you used WEP then the DI-713p would hang up (lock up) and this would cause you to loose your connection. To restore your connection you'd have to power cycle the router. This was definitely not good and to add to the annoyance every time you power cycled the DI-713p the printer would spit out one sheet of paper with a little bit of random text printed. I contacted D-Link's trouble shooting center (via email), but their response seemed unrelated to my complaint. I replied to their response and never heard from them again. So much for automated support! However, I got past this discovering that not using any encryption seemed to resolve this problem and I found that the DI-713p used with the DWL-650 NIC worked very well with decent range, throughout our large house and just outside the house as well. The built in print server worked great and I really like that feature! To add some security to my wireless network I enabled a MAC filter so that the MAC address of my NIC would be the only wireless connection allowed. With MAC filtering on, I had excellent, and trouble free, performance up until Dec. 10, 2002 when the NIC just quit working. When the NIC failed I noticed that if you turned the NIC off for a while (let it cool down) and then turned it back on it would work for a few minutes and then fade way until it wasn't working anymore (even with the NIC sitting inches from the access point - the DI-713p). How disappointing! Luckily, I was able to return both items for a full refund (not counting shipping costs). I don't know what to say at this point. I really enjoyed this setup for the brief time that it worked and the print server was absolutely great. The non-wireless portion of the router still works, but I bought this router for its wireless feature. Next, I gambled that if there was some production issue with earlier models then they would be resolved in a relatively short time. After returning the DI-713p and DWL-650 I decided to order directly from the manufacture (at a higher cost). I got the DI-714p with the DWL-650+ and found that these two units to work beautifully (although range is slightly less). I've run the DI-714p and DWL-650+ continuously for two weeks using 128-bit encryption and MAC filtering with very little trouble (I had to reboot the router twice during 336 hours of continuous operation - this is acceptable to me). My only explanation regarding my experience with my previous wireless router (DI-713p and DWL-650) was that I had an earlier version that had manufacturing problems.
Rating: Summary: D-link is D-fective - will try Da Linksys instead Review: I bought this wireless router and Dlink wireless card for my laptop two days ago - it goes back today. First off, I have XP on pc and XP pro on laptop. I am tech savvy enough to connect a home network and resolve most issues on my own. With that said.. at first the wireless card worked well with laptop and router seemed to be configured just fine for host pc (wired to router). It was plug and play at first - XP makes it easy that way. Then... the laptop couldnt see the pc - only the internet. Then the pc couldnt see the internet or even the diagnostic tool for the router located in a browser and typing in the default 192.168.0.1 network address. Then.. XP kept telling me a network cable had become disconnected every 20-30 seconds followed instantly by it telling me connection was obtained? I played with the pc's hardware by removing one of the two NICs and then moving them around within the pc. I upgraded the firmware for the router at the suggestion of customer service. i manually reset the router to its original settings per their advice. i powered everything up in proper sequence as directed. only step I didnt take was to throw the router at the wall. By the way - I found out that my apt wall is probably made up of steel and concrete - 10 feet away from the router base, through the closet wall, the signal strength of the wireless card was only 2 out of 5 lines. I cant quantify that further since the wireless card utility that is supposed to load on the pc to check the strength - did not load at all (cust service told me i could download it from the net.. whaaa???) Customer service agreed that its most likely defective and to return unit. But how can that be, the dummy light on the unit (M2 light) telling you its a defective unit, didnt come on?? Oh the internal struggles within me - 'I can fix this, it has now turned into a quest..,' vs. 'Why am I wasting my time with this toy?..' After 4 hours and 3 customer service calls -its going back. i will pay a little more and get a Linksys. Too many bad customer reviews ... to make me think its a fluke.
Rating: Summary: Update on my earlier review Review: I wrote a review some time ago giving it a 4. In the meantime I tried to upgrade to the lastest firmware from my laptop using the wireless connection: VERY BAD IDEA. I basically fried the unit. However customer service was good. I got a replacement (after a couple of weeks shipping and waiting) at no cost. I am using it with VPN and have had no problem (all problems so far were VPN issues)...
Rating: Summary: Nice features, poor quality. Review: I bought this router from techdepot about six months ago. I installed it via wireless connection along side with the DWL-520 Wireless card. Had to call tech support to get it running, the router and wireless cards both needed software updates to function properly. Their service was very helpful. It functioned properly for about 2 weeks and then I noticed that my wirless connections would not connect anymore. The light on the router had gone out as well. D-Link support said that the wireless portion of the router died and that I would have to send my router back to them to get a new one. To save costs, I drove it over to their manufacturing plant and picked up another one with little effort. After connecting the second router, the wireless portion worked for no more than 30 seconds before failing. Fed up with returns, I hard-wired the connections instead of using the wireless. I was very disappointed with this router's quality and performance. The web features built into it are decent but for the trouble I went through to figure out what was wrong was not worth my time.
Rating: Summary: great product Review: I am a web developer, and I use this (along with the AirPlus notebook card) in my home. I can sit on my couch with my laptop and surf the net or work without any messy wires. The setup was extremely easy--i just plugged it in to my modem (the card into my notebook) and windows XP did the rest. no configuration, nothing. Not only that, but my downloads are as fast, if not faster than using an ethernet cord. Great product, would recommend it to anyone!!
Rating: Summary: Works great for Mac. Works with system 9.2 and osx Jaguar Review: I bought this router and the wireless card to get my wife off my mac because she was always on the internet. So I bought the wireless card for her dell latitude laptop and everything was just plug and play. A very reliable and stable piece of equipment. Once I installed it that was it. I never had to set the config. window on the router ever again.
Rating: Summary: 3 months and Works Perfectly Review: Not a lot of words to say on this. I've had this unit for 3 months now. It installed easily and has worked perfectly since the day I installed it. I'm able to go anywhere in my house and get a decent signal (unit is installed on 2nd floor and I get good signal on patio or in the basement. Running on XP and WinME systems.
Rating: Summary: Beware Mac Users Review: I ordered this router and it was defective on arrival. I sent it to D-link and they sent me another unit and it was also defective. I finally found a helpful tech guy at D-Link who offered to test the third replacement with a Mac (the previous units were unable to configure the wireless part of the router) and when it arrived it worked (with some minor setup problems) and still works great. In spite of the claims on the manufacturers website the tech support for Mac users is non existent. They are polite, but noone there has a clue about using their hardware with Macs.
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