Netgear WG511T Super G 108 Mbps Wireless PC Card

Rating:
Summary: Taxes the Computer
Review: This card really taxes the computer in 802.11G and 802.11G - 108Mbps mode. The mouse intermittently freezes as the network access happens. Is the card using a software driver? I don't know. The only thing that helps this problem is using it only for 802.11B. The range is OK, depending upon position relative to router.

Rating:
Summary: Netgear Equals Superb Service
Review: This holiday season I was a good santa and purchased numerous wireless networking products for my various family members. Sure it was partially a selfish act as I wanted to be able to easily connect when I went to visit, but for the most part it was just an act of giving. I purchased mainly G products and they varied from routers to USB adapters to PC Card adapters. I did also purchase a couple of B products for those in the family that already had some wireless networking products (yes, I know they are backwards compatible but I didn't want to take any chances).

Only two members of the family had installation problems (considering my family is very non-technical I was quite impressed) and those two people both had yet to upgrade to Windows XP SP2. The rest of the family members were up and running within minutes.

As for the couple of family members that did have problems, well they called me first (of course) and I told them to just run back through the installation procedure again. This solved the problem for Uncle Dennis but Grandma Joyce still couldn't get it to work properly. I reluctantly told her to call Netgear's technical support (hey the reviews on Amazon haven't been too pretty for their tech support). I however was quite pleased when an hour later I got an email from Grandma Joyce thanking me for the great gift. I called her back and she told me that after fiddling with the settings with the Netgear people she was up and running within 30 minutes.

Overall, I consider this the ultimate test of product quality and support and I would give Netgear two thumbs up.

I hope this review was helpful to you in putting your mind at ease regarding ease of setup and trust of technical support if needed.

Rating:
Summary: Good luck with tech support...
Review: Used the product for about a week and it worked fine...until the day that it crashed my laptop. After that it was never to work again. When i called tech support, i was told that until i register online, i cannot get support. I inquired how could I possibly register online if I cannot get online. After registering the next day from my office computer, I called 3 times and got 3 different support people. None spoke english well, none had any idea what was wrong, 1 hung up in frustration, the other told me to reboot hang up and call back, and the other simply said im sorry, im sorry, im sorry. I was forced to return the product.