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D-Link DI-704 Internet Gateway and Firewall with 4 Port Switch

D-Link DI-704 Internet Gateway and Firewall with 4 Port Switch

List Price: $89.99
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Product Info Reviews

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Rating: 5 stars
Summary: The DI-704 is *easy* to install in 30-minutes
Review: I read ALL these reviews before purchasing my DI-704. It's really very easy to install/configure. The step-by-step instructions are easy to follow for anyone who knows anything about the networking settings of their PC. You essentially copy the static IP address (of your @home or broadband provider) from your PC to the DI-704 (via an easy to access browser-based setup window). You remove all DNS and Gateway settings in your PC's networking setup and copy that info to the DI-704 setup window.

The one trick I discovered to access the DI-704 setup window via my Netscape &/or Internet Explorer browser was to temporarilly turn off any Proxy Server settings. Once I did that, my browser immediately connected to the DI-704 for setup.

At the end of the process, the DI-704 has all the IP address, subnet and gateway settings that @home put into your PC. Each of the PCs you connect to the DI-704 router are simply configured so that it's IP address is dynamically provided (ie: not static).

In less than 30-minutes, both my wife's and my laptop PCs were sharing the same @home cable modem and now both of our PCs are behind a firewall (for added protection from internet hackers).

All in all, a great value and easy to install and enjoy.

Hope this review helps you make the right choice for you.

Rating: 2 stars
Summary: Horrible documentation & customer support. Try another brand
Review: I wish I had read the reviews here before I bought my DI-704. Its curious how some reviewers make it very clear how frustrating installation is, and others (maybe on the payroll for D-Link?) rave about the product's performance. Well, maybe the experts appreciate it, but the guys that have never seen (much less installed and configured) a router are in for a headache. Here's my experience with it....

Physical setup is, actually, pretty simple. Reroute your cable modem connection from the back of your computer to the back of the router. Connect cables from your NICs to the front of the router, connect a power cord, flip a switch. Thats it. Now for the hard part...configuration.

The configuration is done through a web browser, which appears to communicate directly with the guts inside the router, so even if you cant access the internet yet, you can access configuration through your browser. Documentation provided STINKS. It seems this router can probably do a hell of a lot for you IF you understand network administration. But if, like me, you just want to hook up your two home computers to the same cable modem and share the connection, the documentation will leave you feeling completely lost. I managed to get the internet connection on 2 computers working without too much trouble, but the documentation does not even mention the word "email". So I spent about 2 hours trying to get email access through the router. FORGET ABOUT calling tech support! I was on hold for tech support for about 45 minutes before someone came on and offered to help me (they dont provide a toll-free number). That person turned out to be a "customer service" person, not a tech person. I had already tried the suggestion he provided (it didnt work) and so he offered to put me back on hold for tech support. After holding another 10-15 minutes, I assumed I was placed at the back of the line again so I hung-up. With the help of other online resources (the "practicallynetworked" website) I finally got properly configured for internet access and email on both computers. It seems to be working fine now, and doesnt seem to be slowing my system at all. However, I have NO IDEA if the firewall within the router is working, and so I am keeping zonelabs running on both machines just in case. I also have no idea of how (or why) I should make use of the many other extensive features provided by the router. In short, the product seems to be very good, but due to the very poor documentation (provided in print, and on-line) and worse customer support, I'd STRONGLY recommend any potential router buyers look to a different company.

Rating: 5 stars
Summary: Great for Cable Modem ISP Optimum Online
Review: This is a great product with good price. It comes with 2 cat5 cables, a poster Installation Guide and a User's Manual. The instruction provided on the user's manual is quite easy to follow. I am using optimum Online and it doesn't require me to configure PPPoE. (if you can turn on computer and go online immediately without sign-on like Dialing-up, you probably don't need to configure PPPoE)

If you don't need IP-forwarding, you can set your computer to use the DHCP service provided by this router (by default). If you want to use IP-forwarding feature with static IP, be sure to acquire DNS sevrer address from your broadband ISP and enter it into yout TCP-IP protocol DNS property. (a requirement)

Router configuration is Web-based. Be aware of a few things that are important in the manual, such as: 1) you may need to clone the MAC address during configuration and click on the reboot button to take effect. If your router can't RENEW a Dynamic IP from your modem, chance is that you need to clone MAC address. 2) If you want to use the IP-Forwarding feature, you need to select a static IP (a number betwen 192.168.0.2-192.168.0.99 by default) and obtain DNS data from your ISP to enter into the TCP-IP protocol property page. 3)By default, you should select the "Dynamic Ip Address" option to configure your WAN IP (connected to ISP via cable modem).

I am a programmer with networking experence and therefore I feel comfortable with this product. If your have mutiple PCs, I suggest that you try to set up the first PC with DHCP because it is easier and doesn't require DNS data from your ISP.

I hope this info will help you to configure it without spending unnecessary hours .....

Rating: 4 stars
Summary: Great product / Terrible Tech support
Review: I bought this router for [not much after rebate] I got the 704P, with the added print server. The network was a breeze (5 minutes) to set up - I am running a win 98 desktop, and a win XP laptop. The web interface is easy to use, and handles the connection with my DSL provider.

Everything was great until I tried to install the print server, when I encountered D-Link's ... tech support. I had to call twice, once to set up each computer to the print server. My XP laptop would have been no problem at all, except that D-Link doesn't include the XP drivers. It took a full 30 minutes on the phone before they could figure out that the XP drivers are hidden on their website under another product (for a while they told me there were no drivers, and bumbled along trying to install it with no drivers). With the win 98 desktop, the tech guy was so bad that after 40 minutes he was stumped. I eventually figured it out myself.

In summary: if you don't get the print server you will have no problems whatsoever. Even with those problems though, it is a great deal. Just pray, that you don't have to talk to the morons that D-link passes off as "tech support".

Rating: 5 stars
Summary: Great product
Review: I bought this router to replace a Linksys product, and what a difference. Instructions are somewhat suboptimal, but it is very easy to set up. This was my early experience with networking, and have become a D-link fan since. Even though this router has been discontinued, it has served me very well, now approaching a year, and would definitely recommend. Only negative is that once in a great while (it has happened twice), for no apparent reason (I have it set with DHCP enabled and forever renew lease), I am unable to open IE and connect. I am not sure whether it is my router or my cable modem. At any rate, I end up resetting both (turn off then back on), restarting my computer, and Voila! I do not perceive this however as a major problem, certainly less of a nuisance than when Windows freezes (and you get the dreaded blue screen). Some complain about the "ugly, bland, metal" look/shape, but I see it as a sturdy and well built piece of equipment. Sorry, but I never purchased computer/networking "stuff" with the idea to have it double as art for display. Definitely recommend, or the new revision DI-604.

Rating: 5 stars
Summary: Outstanding Customer Service
Review: Absolutely the best customer service, and at 3 am to boot. I read a lot of the comments posted here and agree with all the positive and NONE of the negative. The doc's for the router could have been a little better. My problem was that I didn't use the "clone MAC address" which a call to customer service revealed and was quickly taken care of. D-Link has absolutely the best CS I have ever called. No questions about where I bought it or was it registered, just good down to earth help. I will be putting D-Link products at the top of my list for new toys wanted!! I only wish I had used their NIC card and not the one from Belkin who has absolutely the worst warranty procedure I have ever encountered!

Rating: 5 stars
Summary: Very Easy to use
Review: This is a no frills very easy to use router. It does all that it is supose to do. I was up and running in under 5 minutes.

Rating: 5 stars
Summary: Very Easy to Use
Review: If you want a simple no frills router, this is the one for you. You will be up and running in under 5 minutes.

Rating: 5 stars
Summary: Impressive
Review: I have used this product for a year and have had no complaints. It has worked flawlessly.

The Gateway is so much better than a standard router.

Rating: 5 stars
Summary: Works like a champ!
Review: Well, I've just replaced my second broken Linksys router with this model, and all I can say is it's WONDERFUL. Simple to setup, and works flawlessly. Has some great advanced features if you want to use them, and it's so damn cheap!

You really can't go wrong with this model.


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