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Linksys WPS54GU2 Wireless-G Print Server for USB 2.0

Linksys WPS54GU2 Wireless-G Print Server for USB 2.0

List Price: $235.00
Your Price: $139.99
Product Info Reviews

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Rating: 1 stars
Summary: Printer Server doesn't work with Firewalls
Review: I have to disable my firewall every time I print. This is a huge pain. I was told by customer service that it's a "product limitation". This product is useless to me if I have disable my firewall to print.

I asked them this question up front because of the reviews I read and I was assured this would be OK.

Linksys (Cisco) should have some kind of fix for this. If not, then an alternative product.

I'll be returning this product shortly to Amazon.

Rating: 2 stars
Summary: Great...when it works.
Review: Linksys WPS54GU2 was the second wireless print server I tried. Previously returned a DLINK (they at least have a list of compatible printers on their website, but their tech support NEVER answered the phone EVER after HOURS of calling and calling).

So I did a live chat session with Linksys tech support to find out what printers ARE compatible with their product. Tried same with Brother and HP. Only Linksys would actually test the printers with their print server and tell me if it worked or not with their equipment. I bought a Brother printer that worked with the Linksys print server. Don't ever call Linksys (I waited on hold for them forever); live chat is worth trying though if you have a compatibility question.

My (Linksys!) wireless router started dropping every 5min once I had the printer/print server up and running. I called a pay-for tech support service called Dial-A-Tech (www.dialatech.com, 877-777-TECH) and they told me to reset my router channel to something higher than the default. I did this. I can now have on the print server AND my router at the same time & not get repeatedly thrown off the internet. I got my answer a LOT easier than trying to deal with the Linksys directly, and wasn't on hold hardly at all. And the guy who helped me had a New England accent. Native speaker of English. :)

But I have to call Dial-A-Tech back and get them to figure this one out: I had to disable firewall to install initially. Fine. Well, I've NEVER been able to use the print server SINCE if the firewall is enabled. That's right. I have to disable the firewall *every* time I want to print, then turn it back on to protect my computer. (Win XP Pro)

It's kind of nice being able to print from any room in the house, but I question the value relative to the aggravation and money I have gone through. I think I'll really like it once it's ever working seamlessly and a few months have passed. I've been really unhappy with all of the "free" technical support from the manufacturers & only seem to get good, fast troubleshooting when I go to a pay-for-tech-support service. I'm not scared of technology, but this is not a product I could set up myself with only the paltry documentation Linksys provides.

Rating: 1 stars
Summary: Horrible problems and support for this product!
Review: I was informed by 5 different sale people this would work with my microsoft wireless network and HP officejet 6110 series printer before I bought it. 3 days later and several support calls to linksys and HP it still doesn't work. Linksys's setup manual is worthless since it only has a one step approach to installation, leaving out troubleshooting steps and known problems(of which there are many I later found out). If you are plugging this into anything other then an existing linksys WLAN you have to plug the print server into an ethernet port first to configure it and pray to god it works. It took 2 support calls to find this important info left out of manual. I must point out that linksys hung up on me all 3 times so far I have called them asking for help. They would help me for a few minutes telling me to install some piece of software or update firmware then disconnect me when I informed them I wasn't really sure how to do what they were asking. I strongly recommend anyone looking to by this not do it unless you are using a complete linksys wireless network with out a server of any kind in it. HP wasn't much better. They kept refering me back to linksys and microsoft. With the extremely poor documentation and support from linksys(at least it's american based though) I strongly recommend everyone not to buy this product. Maybe they will work out there problems sometime soon, we hope.

Rating: 4 stars
Summary: Works even with Multifunction Printers
Review: Ok so here's the scoop. I have a Dell laptop running XP Pro & a Linksys WRT54g Router & a Canon MP730 Multifunction Printer. I also have a port replicator attached directly to the router via ehternet cable. In order for me to use my printer both wirelessly & through the port replicator I had to also buy a USB switch (About $30). I downloaded the drivers twice and called one "wireless Printer" and the other MP730. I usually use my laptop in another room so I set the "wireless printer" as my default and the USB switch set to the Linksys printserver. It works flawlessly. HERE ARE THE EXCEPTIONS: When going through the printserver the only feature that works is the print feature. All other functions of my printer do not work through the print server. Also be advised that if you lose power to the print server you will have to reinstall the wireless part of it. To eliminate this simply connect an ethernet cable to your router and you can still print wirelessly. Customer service is useless so dont even bother. All & all it works great. The installation is a bit tricky but follow other peoples recomendations from these reviews. Also, if you mess up the easiest way is to uninstall the printserver & start over

Rating: 5 stars
Summary: I am happy with my decision!
Review: I purchased this print server because of the Linksys name and because of the variety of ways to use it. I have it hooked up to a HP 960c printer and it works great. Granted, the instructions are as basic and they can get. But the installation software installed with no problems and it was up and running in no time. The price for this server was a few dollars more then the Jetdirect print server from HP.

Rating: 3 stars
Summary: Like most Linksys products, the configuration is a pain
Review: These steps are what I needed to use to get my Epson R300M to work:

- Turn your firewall off when installing the print drivers

- You will have to hardwire the print server to your router to make the initial configurations. After a successful installation, turn off your printer, unplug power from the print server, detach the network cable, wait 30 seconds and turn the print server back on. The WLAN light should now be on.

- After successful print server installation, you might need to install the printer drivers as a local printer (as compared to a network printer). Select the Printer Server port as the location for the printer and load the drivers directly from the manufacturer's disk. At this point, I could print, and the Epson monitor was showing that printing was occurring.

- You might need to set the print spooler to print directly to the printer (on the Advanced tab under printer properties).

- Printer Processor should be Winprint/RAW

Rating: 3 stars
Summary: Decent product, shameful instructions
Review: Instructions are only included on how to initialize the server wired. It does not tell you how to add a printer port (most people would not know a print server port in windows is a local printer). Instead Linksys arrogantly instructs you to check the Windows help system. It would also be helpful if they actually mentioned you have to unplug the print server when switching from wired to wireless or the wireless will not work. Also when wired the PS erroneously reports it's wireless channel as "0" making it look as if it is not set correctly. Took me a couple of days to figure this out. It also has no ability to automatically discover wireless access point. Again Stinksys gives you no instructions on how to track this information down yourself and this is yet another avoidable challenge for a novice installer. They do have toll free support but I managed to finally get everything straight about 2 seconds before I called it.

Rating: 1 stars
Summary: Good-bye Linksys
Review: I wish I had read these reviews before buying a Linksys WPS54GU2 alleged wireless print server. Apparently if you are lucky enough to have one of the supported printers, this product gets five stars. Unfortunately, I have one of the printers (HP 6110) that is unsupported, a fact that appears to be a closely-guarded secret, since I had to go online and read customers' blogs to find that out after talking to four of their so-called support staff, each of whom asked the same series of questions over and over again - operating system (XP), router (also Linksys), printer, internet connection, etc. I've spent at least ten hours trying to get this thing to work before finding out that it just doesn't work with some printers and you can't find out which ones without CALLING LINKSYS (or reading online customer reviews). Oh, and don't bother with their tech 'support' - unless you already speak Hindi. You can't understand them and even when you can, they don't have a clue - the best I can figure is that they get the same user manual that's available online, the same FAQ's and don't actually have access to the list of banished printers. Next time - Netgear. They seem to be highly respected - at least in the blog community - although they also have apparently outsourced their tech support. (Is there anybody who hasn't?).

Rating: 5 stars
Summary: A great value!
Review: March 31, 2004
Jeremy Lawson

The Linksys WPS54GU2 print server has the option of either connecting to the network via a network cable or wirelessly. If you have a wireless network, then you can put the printer wherever there is a power source. If the print server is connected (wired) to a hub or switch, then no clients can print wirelessly.

My experiences with this print server have all been with Windows 2000. I had no problem with getting it to talk to the network. I have two laptops, both with a 3com 3CRWE154G72 PC-Card, a desktop with a 3com 3CRDAG675 wireless PCI adapter, and a 3com 3CRWE454G72 access point. I use the print server to print to a HP LaserJet 1012. All the clients in my network print just fine.

Linksys is a business partner with Cisco Systems, which builds world class networking equipment. The included software is used to configure the IP port. If you look in the settings of a printer, one of the tabs is for specify which port to print to. The included software configures a port to use. If you are currently using a printer with your desktop, and you move it to this print server, then you change the port to the one created by the Print Server Utility. Most of this is automated and you won't have to worry about it.

Here is a list of the places I saw quality:
1) Good web site
2) After the Print Server Utility establishes a port, a redo of the same thing will change the existing port, not create a new one.
3) You can specify the name of the printer hooked via USB cable and via parallel cable. After you are done installing the port, the Print Server Utility will try and match the correct printer to this port. In other words, if you have the drivers for the printer already set up, it does a good job of matching up the driver with the name you put for the printer.

Here are the places I saw value:
1) $100 less! All I wanted from a Print Server is to be able to print! This was the cheapest I could find, that did what I wanted. I paid at least one hundred dollars less, expecting I might have trouble with the setup. I had no trouble with the setup.
2) The Print Server has never done weird things for me.
3) I didn't expect to find well written software that would automatically try and match the port with the correct printer.
4) To view or change the configuration for the Print Server, you browse in Internet Explorer to the IP number of the Print Server. The configuration web pages were well laid out, and easy to understand.

My gripes:
1) There has got to be a better way to reset all the settings back to factory.

Rating: 1 stars
Summary: Linksys Failed
Review: As another reviewer noted, Linksys does not provide a list of compatible printers. I have both a Canon S750 and a HP PSC 1200 multifunction machine, and neither one works with this server. Nothing in the specs indicated I would have a problem with either machine.

I'm an optimist in dealing with electronics. Effort usually pays off with success, at the cost of a lot of time. I will keep trying because I want this system to work. The HP has produced one test print page with the server hard wired to the LAN, but the printer disappeared when I switched over to the wireless state. Maybe there's a fix, but no one at Linksys is calling to provide one..... The techs are pleasant, but they just read the trouble-shooting guide you can find yourself on the web. The final step in the trouble shooter is, "Try another printer."


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