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NETGEAR Wireless Digital Music Player

NETGEAR Wireless Digital Music Player

List Price: $216.00
Your Price: $105.99
Product Info Reviews

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Rating: 1 stars
Summary: Doesn¿t perform as advertised
Review: While very reasonably priced, I found two major flaws. The internet radio functionality requires a paid subscription to Rhapsody. I certainly didn't realize this before my purchase and, after reviewing numerous sources after the purchase, I cannot find this mentioned anywhere in Netgear sales or technical support documentation. Seems like something they may want to mention since the cost of Rhapsody will eclipse the cost of the player in a little over a year. For those outside the USA, forget about internet radio as Rhapsody is not available outside the US.

Secondly, if your collection contains more than a couple hundred songs, be prepared for sloooooow browsing of artist, album and track names.

To top it off, Netgear's support was very poor. Twice I submitted a query via the Netgear's web site and received this reply:

"We have recently been receiving a significant amount of SPAM email at our support email addresses.
Consequently, we have been forced to change the method of how our customers request support from Netgear.

To request support from Netgear please click on the below link and fill out the support form.

http://my.netgear-support.com/"

I found this rather funny since that is the site I had used both times to submit my question. Calling Netgear's phone number resulted in wait times exceeding 20 minutes.

It doesn't look like the Netgear's product marketing & development departments were all on the same page on this one.


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