Rating: 
Summary: Awful customer support... product never worked
Review: I was persuaded to try this product after reading a couple of reviews here at Amazon from people who were using it with a Linksys BEFW11S4 DSL router. However, it just didn't work for me at all. Everything was connected properly, the print server's LAN light was on solid green (meaning that it could talk to router) and it could print its "test page" with all its configuration details (meaning that it could talk to the printer). However, no matter what I tried, I could never get the computer (running WinXP) to recognize that the print server even existed. I called Netgear support and after a very long wait I spent approximately an hour on the phone...until we were both equally clueless about what was wrong....Well, it's been 10 hours and I'm still waiting. I tried calling back to see if I could get more help, but their expected wait time was almost 30 minutes.Also, Netgear's online customer support and documentation is atrocious. I tried to download this server's documentation from the website before ordering the product, just to make sure that it could do all I wanted. Well, the materials were just awful. In fact, the document was really a draft, which even included "comments" from one Netgear employee to the others. Even the "cleaned up" version of these documents that came with the installation CD was so "terse" that it wasn't much help at all. Nothing like the screen-by-screen shots that I'm used to getting from Linksys. I've already repackaged this product and printed the UPS label off this site. It's going back to Amazon tomorrow.
Rating: 
Summary: It is cheap, but don't expect much
Review: It works well as a basic print server. The ease of configuration may have been satisfactory a few years ago, but other companies have made the typical router configuration so easy that makes configuring this print server seem almost too technical. But once you get it going (it took 20 minutes for me), it works well. I bought it under the condition that there is a rebate to get a free wireless card for this box, but it has been 3 month, and nothing from Netgear. I am having second thoughts about Netgear's integrity.
Rating: 
Summary: Beware the words "Wireless Ready"
Review: OK, I didn't read the specs carefully enough to realize this unit wouldn't work as a wireless print server out of the box. Rather than return the unit, I sent the rebate forms, barcodes, and receipts in for a "free" wireless card. Given this unit is only about $10 more than the card, it's a reasonable bargain. Installation and configuration was quite easy, as with all Netgear products I have purchased. It performs as advertised. (I'm just grumbling it didn't work out of the box.)
Rating:
Summary: Catch 22!!!!!
Review: purchased this for the rebate of the wireless PC card and still haven't been able to use it since the free card has not been sent yet. It's been 3 months!!! Netgear is totally un responsive. Can't return the item because I had to cut out and send in the UPS from this package to get the free card. Catch 22!!!! Stear clear of Netgear!!!!
Rating:
Summary: It's OK
Review: The main reason for picking up this unit was for the rebate on the free wireless cards. Still waiting for it by the way. I bought one for work and one for home. I use a Linksys BEFW11S4 router at home and a Netgear router at work with a Linksys WAP11. The print server took about 10-15 minutes to receive an IP address from the routers. Like other reviewers, Windows(98, 2000, and XP) seems to have a hard time locating the server for some reason even after receiving an IP address and using Netgears software.
I finally just uninstalled the software and took my chances by manually adding the server with Windows Add Printer Wizard. Except for the Win98 machine, it's been working fine for now. Tip: Manually install (Win XP)by going to Add Printer>local printer attached to this computer>create a new port, standard TCP/IP>type in the print server IP address>device type: standard, network print server (1 port) (there is no driver for the ps111w of course)>finish.
You should be good to go. Also another word of advice is to disable DHCP client when configuring through the browser. That way the IP won't magically change by itself, receive print error messages, and have yourself go frantic trying to find the server on your network. Good Luck! Update on my wireless card rebate. As of 10/20/03, it was denied because I submitted the same receipt for the two servers I bought from amazon. I guess whoever does the rebates can't see there were 2 servers listed. I had to call wheresmyrebate.com and the rep. said she will resubmit it to her supervisor. I should know the status in another 6-8 weeks.
Rating:
Summary: Works fine, but 4+ months to get wireless card!
Review: The wireless card for the product arrived over four months after sending in the certificate! The product works fine as a wired print server. It was relatively easy to set up and has never crashed. Don't know if I'll ever bother to try it wireless now.
Rating:
Summary: Buy cheap - Buy Twice
Review: There's a reason why this product is so cheap. It is extremelly difficult to configure, and tech support are particularly knowledgeable. My first unit had a defect, second was impossible to set up. I switched to a Linksys product which was better but again no way near perfect.
Tech support had very long wait times
Rating: 
Summary: Netgear Equals Superb Service
Review: This holiday season I was a good santa and purchased numerous wireless networking products for my various family members. Sure it was partially a selfish act as I wanted to be able to easily connect when I went to visit, but for the most part it was just an act of giving. I purchased mainly G products and they varied from routers to USB adapters to PC Card adapters. I did also purchase a couple of B products for those in the family that already had some wireless networking products (yes, I know they are backwards compatible but I didn't want to take any chances).
Only two members of the family had installation problems (considering my family is very non-technical I was quite impressed) and those two people both had yet to upgrade to Windows XP SP2. The rest of the family members were up and running within minutes.
As for the couple of family members that did have problems, well they called me first (of course) and I told them to just run back through the installation procedure again. This solved the problem for Uncle Dennis but Grandma Joyce still couldn't get it to work properly. I reluctantly told her to call Netgear's technical support (hey the reviews on Amazon haven't been too pretty for their tech support). I however was quite pleased when an hour later I got an email from Grandma Joyce thanking me for the great gift. I called her back and she told me that after fiddling with the settings with the Netgear people she was up and running within 30 minutes.
Overall, I consider this the ultimate test of product quality and support and I would give Netgear two thumbs up.
I hope this review was helpful to you in putting your mind at ease regarding ease of setup and trust of technical support if needed.
Rating: 
Summary: It works - but it's SLOOOOOOW....
Review: This print server works - but buyer beware: printing is slow if anything large (like photos or other graphic objects) are printed. All Netgear print servers have only 64 KB (!) buffer (according to their Web site), and this shows. So if performance is a primary concern, look elsewhere. The manufacturer's claim that this device would remove any bottleneck is FAR from the truth - in contrary, using a PC and sharing the printer attached to it gives MUCH better performance. Due to this, I'm still contemplating whether to return this thing or not. Luckily I got it much cheaper than the current Amazon price :-)
Another thing is that since the printer is hooked up through the print server, the printer status monitor does not work for some reason. So I can not see how much ink do the cartridges have, for instance. This is annoying, but I could live with it if printing wasn't this slow.
Rating:
Summary: easy setup, great value
Review: We use this unit at work and it was a breeze to setup. After a great experience with it, we've picked up 4 more of these units for all the printers. Everytime, the unit was very easy to setup and everything was up and working in no time. For Windows XP machines, we didn't even need the setup CD; XP has the Netgear print server drivers support built in. Even Win2K could support the basic functions without installing the setup CD. For the cost of this unit, it is a great value. I did know that I had to send in for the wireless card, so that was no surprise.
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