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D-Link DP-311P Wireless 802.11b 2.4GHz Print Server

D-Link DP-311P Wireless 802.11b 2.4GHz Print Server

List Price:
Your Price: $86.99
Product Info Reviews

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Rating: 1 stars
Summary: Not as easy as it looks!
Review: After installing the antenna and connecting the power I was thrown into the abyss known as "tech support." After the first call waiting time of 15 minutes, and a support tech that ignored the printed directions that came with the product, it seemed that I was out of the woods. It appeared that both the printer and PC were talking. Unfortunately the tech was not permitted to stay on the line while I tested the printer and after rebooting my system I was plummetted back into the abyss. This time it was a 30 minute wait to speak to a "trained" professional. This time all of my current network settings were reset and I was left unable to either print or connect to the internet on my current wireless network. Next stop - "Level 2" support! This call included a 1 hour wait and even less help than the Level 1 tech support was able to provide. It seems that the 2nd tech's solution left the DP311P permanently disabled and requiring reconfiguration at the factory. The supervisor that I spoke to wouldn't even provide a mailing address so I could write a letter to customer service! What did I get for my 4 hours of time? A trip back to Best-Buy and a refund receipt!

Rating: 4 stars
Summary: Works well once configured
Review: After installing the antenna and connecting the power I was thrown into the abyss known as "tech support." After the first call waiting time of 15 minutes, and a support tech that ignored the printed directions that came with the product, it seemed that I was out of the woods. It appeared that both the printer and PC were talking. Unfortunately the tech was not permitted to stay on the line while I tested the printer and after rebooting my system I was plummetted back into the abyss. This time it was a 30 minute wait to speak to a "trained" professional. This time all of my current network settings were reset and I was left unable to either print or connect to the internet on my current wireless network. Next stop - "Level 2" support! This call included a 1 hour wait and even less help than the Level 1 tech support was able to provide. It seems that the 2nd tech's solution left the DP311P permanently disabled and requiring reconfiguration at the factory. The supervisor that I spoke to wouldn't even provide a mailing address so I could write a letter to customer service! What did I get for my 4 hours of time? A trip back to Best-Buy and a refund receipt!

Rating: 1 stars
Summary: Not as easy as it looks!
Review: After installing the antenna and connecting the power I was thrown into the abyss known as "tech support." After the first call waiting time of 15 minutes, and a support tech that ignored the printed directions that came with the product, it seemed that I was out of the woods. It appeared that both the printer and PC were talking. Unfortunately the tech was not permitted to stay on the line while I tested the printer and after rebooting my system I was plummetted back into the abyss. This time it was a 30 minute wait to speak to a "trained" professional. This time all of my current network settings were reset and I was left unable to either print or connect to the internet on my current wireless network. Next stop - "Level 2" support! This call included a 1 hour wait and even less help than the Level 1 tech support was able to provide. It seems that the 2nd tech's solution left the DP311P permanently disabled and requiring reconfiguration at the factory. The supervisor that I spoke to wouldn't even provide a mailing address so I could write a letter to customer service! What did I get for my 4 hours of time? A trip back to Best-Buy and a refund receipt!

Rating: 5 stars
Summary: My Printer is FREE!
Review: Free from cables my Printer is. Setting this up was a little trickey/different than what I expected, but was easily figured out when I followed the instructions. The setup was over in about 10 minutes and I was able to print the first time we tried. Setting up new computers was also laid out step-by-step by the instructions so you don't do anything wrong.

Very straight forward and well documented. Thanks to D-Link.

Rating: 4 stars
Summary: Both Mac and Windows Wireless Printing
Review: I got this so that my wife could wirelessly print from her iBook and also from her Windows desktop. That ended up working out great. But all my computers run Linux and I cannot figure out how to get any of them to print using the DP-311P. D-link also categorically refused to give me ANY information about using it with Linux. I knew they wouldn't provide phone support for Linux, but Linksys at least gives directions on how to set up their comparable wireless print server with Linux. I even asked D-link to just give me the technical specifications of the DP-311P so that maybe I could figure it out myself. They wouldn't even do that. So, I'm stuck with a mysterious "black box" that won't allow me complete wireless printing bliss. If you need Mac and Windows printing, the DP-311P has worked great. If you also need Linux printing, try the Linksys.

Rating: 3 stars
Summary: Incompatible with Compaq iPAQ Connection Point CP-2W
Review: I have a Brother HL-5150D laser printer and our household network is driven by a Compaq iPAQ Connection Point CP-2W router. Although the D-link DP-311P could detect our network, it was unable to receive a DHCP single. We could get the printer recognized on the network by 1) using the wrong network channel and 2) a static IP address. This allowed the printer to function perfectly for a limited period of time. Somewhere between 30 minutes and 2 hours, the printer would "fall off" the network and was no longer recognized by our computers. For our computers to re-recognize the printer, the Compaq router had to be turned off and then on.

I recommend only using wireless hardware that all come from the same manufacture to avoid these conflicts.

Rating: 1 stars
Summary: Doesn't work with some printers
Review: I spent 2 months and several hours trying to make this work. Their tech support had me buying a new router, then a new wireless access point only to tell me now that it is not compatible and i should return it.

Rating: 5 stars
Summary: just ignore the instructions
Review: If you ignore the instructions for seting up the print server, setup is a snap. just turn off your printer, hook up the device in normal mode, power the device, power the printer. then follow the quick setup guide for your individual computer settings and it works in 10 min. flat.

Rating: 4 stars
Summary: Works well once configured
Review: Now that the DP311-P is configured to work with my Linksys AP my entire family thinks wireless printing is almost better than wireless access. The product is working with an old NEC 860 laser and two laptops - one XP Home and one Windows 2000. One has Linksys card the other Orinoco. The real issue is that the documentation to work with a non D-Link Access Point is terrible. I have to believe that if D-Link did decent documentation their support costs would fall dramatically.

Played with this for 2 hours, got it to print in config mode but never in normal mode. Used both laptops. Linksys card makes set-up virtually impossible as provides no info on what network you are on. Finally called D-Link; on hold for 2 minutes, technician solved network issue in about 4 minutes - was not on Linksys AP's IP address. Worked with XP perfectly. Tried to print with w2000. Kept printing same document over and over. Called D-Link after numerous permutations of setting up printer config. No help. Kept at it. Turns out W2k wants you to use the D-LINK printer settings that do not exist in XP for printer set-up. Seems logical but nowhere is this mentioned in D-Link documentation. In fact they have no W2k documentation.

Summary - product A+, tech support B, Documentation F

Rating: 5 stars
Summary: Easy to Setup and Works Like it Says
Review: That's all I ask for. I just want this to work correctly and guess what? It does. You flip a switch on the back that lets you "log-in" to it and configure it to work with your wireless network. Then you just flip the switch back and install the printer as a network printer by using the IP address and the nameyou gave it. Then you are done. Now it is working and it hasn't given me any hassles since it's been installed and that is how I like it. No hassle wireless print server is what this should be called.


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