Rating: Summary: Great product, setup a pain!! Review: After using Linksys's other products (various wireless adapters, hubs, and switches) successfully, I felt it would be a safe bet to get this print server. Hardware installation is a breeze. Simply connect your printer's cable to the server, connect a CAT5 network cable between the server and a networked hub or switch (I used my wireless-B router/access point also by Linksys), and use either the web-based configuration screens or use Bi Admin that's included on the CD that comes with the server. Unhook the CAT5 cable, and you're ready to go. Or at least that's what I had hoped.The wireless mode wouldn't work at all from my Win98SE PC, and it worked for 10 minutes before dying on my WinXP machine. After I read other reviews of people calling tech support, I felt that would have been a waste of time. Then I made a discovery that only the network-experienced computer user would catch. My PCI NICs on both machines were in the same IP range as my wireless, and I had thought that it was causing Windows to use my NICs to access the print server. Of course, this didn't work because I wanted wireless. As a test, I disabled the NICs. Voila!! I was able to access the print server without incident, but disabling the NICs was not a good permanent solution. So I made my NICs use only IPX/SPX and NETBIOS for networking (I don't file share over wireless due to security and its slow speed), and I use my wireless equipment for printing and internet access. My two PCs have been using the print server with 100% success. I'm not sure if the IP ranges themselves had anything to do with it, but using the other protocols for sharing works just fine for my two PCs. One last important note about the web interface: it labels the IPs for the gateway and the subnet mask backwards. Bi Admin gets it right, though. My guess is that a firmware update will fix the web interface, though none was available at the time I wrote this review. I also highly recommend that DHCP is disabled on the server and set a fixed IP, use WEP encryption (as all of your wireless devices should, even if WEP is flawed - it's better than nothing), and password-protect it. That way a user will always know the IP when they want to use the web interface for configuration. So if anyone can't get the wireless mode to work on the print server, and you have NICs that are also using TCP/IP, try the aformentioned modification to see if this helps. Too bad it wasn't listed in the manual.
Rating: Summary: Look Elsewhere! Review: Linksys Customer service has little to be desired I spent 12 hours trying to get this hooked into my Linksys router and system After being hung up on 2x be on hold for over 2hrs in total I was told it was windows problem..one tech was reading some manual im sure 1 word at a time and shouting at me to write stuff down...they dont speak english too well, finally I was told since my new Lexmark printer was only USB cable ready and no parrallel cable it was incompatible....oh yeah and no list is available on what printers are workable....but the kid swore at Best Buy that it would all work.......NOT! Returned it...will wait for a better product! I would not purchase this and if you gave it to me its nothing but lessons in aggravation and sheer nonsence. Someone at Linksys needs to do some Quality Assurance! Oh and BEST BUY you need it too!
Rating: Summary: Great Product. Poor Customer Service Review: I am not an expert when it comes to setting up a wireless network, but setting up my router and network cards were simple. When it came to setting up the Print Server, I had some difficulties. The Print Server was not detected by the network. Ultimately, I had to call customer service. Well needless to say, they were very rude and very impatient with my naivety of computers. I hope they realize that most of their customers are not experts with computers. Well, after 2 hours of troubleshooting, the problem was that I had to disable Windows' firewall and all was fine. I have not have had any problems since and I really like not having to be connected to my printer. For any future customers of this product, disable any firewalls before you install the Print Server. Two hours could have easily been saved if this information was written in their instruction manual. I would give the product 5 stars; however, the customer service and installation instructions needs some improvement.
Rating: Summary: Be careful with All in One Printers Review: After trying to get any of the Linksys Wireless Print Servers to work for the last couple of days, I find out from their helpdesk they do not work with many of the multifunction printers offered . Be careful before you go through what I did.
Rating: Summary: Product does not work! Review: Linksys must not have a Quality Assurance department. I have had two units in a row that were bad "out of the box." I spent one hour on the phone with tech support, each time, for them to figure that out! Set up instructions assume that anyone running a wireless network does not enable security since there are no instructions on how to do that. I highly recommend that you do not purchase this product!!
Rating: Summary: No USB port Review: It may have been my mistake, but when the ads say that this works with virtually all printers and it is becoming increasingly common that home printers come with a USB connection, why not make it clear that this will not work with those printers? I recently purchased two printers, an HP 6110 and a Samsung ML-1710, and both use USB connections and thus neither work with this device.
Rating: Summary: The missing info in the user guide Review: It took me weeks to get it going, but I perservered. The missing information? When you get the 'Add Printer' wizard, it asks if the printer is connected to your computer, or a network printer.Despite what you would expect, choose 'Connected to my computer', not 'Network printer', and when it asks you which port, choose 'Printserver Port' with the name of your WPS11 next to it. I spent weeks trying to get it to work as a network printer. Silly me.
Rating: Summary: OK Product - Useless manual Review: This product works fine - but don't expect to get it going without an hour on hold to technical support. The manual leaves a lot to be desired - there are several key steps in the set up that are completely missed. Tech support was fine, after the wait.
Rating: Summary: useless junk...there are better ways to blow [your money] Review: so i bought this and brought it back to new zealand with me. to sum up my experience i spent 2 full weekends trying to get it to work. after the first weekend extravaganza i had some in depth conversations with the IT department at work to help me bone up on my networking skills. but even that i wasn't able to get it to work. there is no tech support in new zealand. i tried to contact singapore for support, but somehow got transfered to japan. after a lot of confusion, i decided to pay the price to call the states for tech support. the support dude spent 30 minutes on the phone with me and determined that he couldn't help me. "maybe is faulty" he said. the hassle and cost of mailing a product back to the states means that the item is still sitting at home. i should probably see if there is a guy at work with more time to waste than i have to play with toys--i work with a lot of geeks! to sum it up. if you have a lot of time. if you like bad user guides. if you like talking to useless tech support staff. if you got [money] you were thinking of burning. if you buy electronics for the sport and adventure of it...then this is a product for you. in fact the whole class of products. from all the reviews i have read the competing products on the market offer equivalent value. it is very unfortunate, because i would like to buy one that works after i have paid the price.
Rating: Summary: Great Product - Documentation is lacking Review: After reading several reviews I have come to the conclusion that the product works well, but it requires some advanced knowledge of wireless configurations to set it up. My only delay was due to grabing a crossover Cat 5 cable used when setting it up orgininally. It works very well and does exactly as advertised. Some of the more detailed reviews have helpful hints and the manual is definately lacking. As with all wireless it takes some patience to make sure the components are set properly. Linksys router, access point and print server all shine!
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