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Linksys WUSB11 Wireless-B USB Network Adapter

Linksys WUSB11 Wireless-B USB Network Adapter

List Price: $59.99
Your Price: $41.99
Product Info Reviews

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Rating: 5 stars
Summary: Excellent product -- works right out of the box!
Review: Regardless of what other people say on here, it _is_ compatable with Windows XP. You just need to install the drivers, the instructions are easy to follow on this. The back of the unit contains velcro strips so you can easily attach the unit someplace high. About 100 feet from my access point (and through three walls) I still get around 70% signal strength. Pretty good. This is an excellent buy and I'd suggest it to anyone.

Rating: 4 stars
Summary: Small and compact
Review: Open. Place Cd in CD-Rom.Worked great out of the box. Had to unplug and plug it in the next day to get it to work. Odd. Only once though. I'd get it again. price is right and it small enough to fit in the computer bag. Laptop: OS Win XP.

Rating: 3 stars
Summary: Does not work in Windows XP
Review: This device is NOT compatible with Windows XP.

You will lose your connection about every minute.

You get less than half your wired speed.

You get poor signal quality.

This is a problem with Windows XP Wireless Zero Configuration Utility.

Linksys nor Microsoft seems to be resolving this issue.
It's a known problem posted all over the Internet

Rating: 5 stars
Summary: Fast speed and easy intergration for Windows 2000
Review: A surprisingly vast improvement in range and performance fron the PCMCIA adapter

Rating: 1 stars
Summary: does not work
Review: Simply does not work. maybe i could have figured it out, but spending 2 hours with it was enough. I run XP and that may be the problem. support was useless. don't buy if you have XP and not a lot of time.

Rating: 4 stars
Summary: Equipment is great, technical support needs improvement
Review: I ordered the USB11 wireless adaptor with the Linksys BEFW11S4 Router. The setup was quite straightforward, and within minutes the wireless adaptor was communicating with the router. However, the computer connected to the wireless adaptor would not connect to the internet. After a 20 minute wait on hold, I reached tech support and began working with a tech support rep whom I could barely understand, and had to ask to repeat almost every question and instruction. There would be frequent long pauses, during which I am assuming the rep was reading a script. After over an hour of work, the rep advised me that I needed an updated driver for the USB11, which she promised to e-mail to me within the same day. I never received it, but was able to download the updated version from the Linksys website on the wired computer, burn it to a CD and install it on the wireless computer. It still didn't work. I then spent another 25 minutes on hold waiting for the tech support rep, and engaged with another rep whose enunciation was just as poor. After an additional hour, going over the same checks, she advised me that the USB11 adaptor must be malfunctioning, and I should replace it. I ordered a new adaptor, installed it, and still could not connect to the internet. At this point, I hired a local technician to help me. He quickly discovered that the settings for WEP were incorrect. As soon as he changed these, the system worked flawlessly. I would expect that the technical support representatives would have gone through this step, but neither one did. Linksys needs to improve the quality of technical support it provides.

Rating: 1 stars
Summary: Buyer Beware!
Review: The Linksys WUSB11 USB wireless adapter does NOT work if you turn off SSID broadcast at the wireless access point (WAP). Turning off SSID broadcast, although not the only security measure one should take with wireless, is PART of our security requirements. When I did broadcast the SSID, the WUSB11 worked just fine. BUT this is not allowed in my environment. Over several days, I spent about 5 hours with tech support on the phone. I also reverted to email (which takes them a day or longer to respond - one email per day only, even though I email them back within minutes of their email). One tech said it was a "known issue" and I should wait for a driver/firmware update. Another tech said the unit was not defective and I somehow did not understand how to configure it (I've been in the IT profession for over 18 years and have configured wireless equipment). Another tech said that it should work, but none of her solutions helped. Finally, tech support said their solution was for me to sacrifice my network security and broadcast the SSID. They blamed Windows Zero Configuration utility in Windows XP - and said that any product that uses Windows Zero Configuration utility in XP will not work if you don't broadcast the SSID. Well - THAT JUST NOT TRUE! Read on ... After much frustation and wasted time, I finally sent the WUSB11 back for a refund and purchased an OriNOCO USB Client Gold (Gold = 128 WEP encryption). It worked flawlessly without my WAP having to broadcast the SSID - just like I needed! Needless to say, it's been a mixed bag with Linksys. Their Routers and WAPs seem to work just fine. Their WPC11 wireless PC card also works just fine. But their WPS11 print server was DOA and I returned that too after hours of wasted time with tech support. Speaking of tech support, they are generally non-helpful and rude about 85% of the time. They often seem to not really care to try to understand the needs of the customer. Once, I asked that my incident be escalated to level 2 support. I was told that their level 2 support is through email. When I asked to speak to his supervisor, he flatly refused and told me to send email to tech support. In another incident, I sent my complaints to their customer service on their web site. That was over 10 days ago and I have yet to receive a response. Obviously Linksys just doesn't seem to care much for the customer. STAY CLEAR OF LINKSYS PRODUCTS AND THEIR TERRIBLE TECH SUPPORT! They're inexpensive and look really nice, but that's about it. I WILL NOW USE AND RECOMMEND ORINOCO products and suggest you consider them too.

Rating: 1 stars
Summary: DOA Also
Review: Just received my USB adapter and it is dead straight out of the box on March 15th. Also tried it on 3 PC's and I am also an IT network administrator. No luck with Windows ME, XP Home and XP Pro. It is a shame as I have several other Linksys products and they all work great.
...

Rating: 2 stars
Summary: DOA
Review: Linksys USB Wireless adaptor looks nice... but that's about it. Was dead right out of the box. After installing software and connecting, power LED lights up, but computer doesn't even detect the wireless adaptor. I tried the adaptor on 2 other computers to make sure that it was the Linksys adaptor that was at fault. By the way, I'm an IT professional and I have experience with wireless equipment so I know what I'm doing. I've had problems with Linksys equipment in the past. When it works, its great... Linksys has made too many defective equipment for me to recommend this to other people. Not including this adaptor, I've also had problems with 2 Linksys Wireless Access Point/Router(BEF11S4) and 1 linksys wireless access point(WAP11). Netgear equipment in my experience seems to be a lot more reliable with similar prices.
note: I have determined that the USB cable that came with the wireless adaptor as at fault. It seems they shipped a whole batch of wireless adaptors with defective USB cables.

Rating: 4 stars
Summary: This product works for me
Review: I have this USB adapter connected to a D-Link AirPlus 614+ AP. It works fine for me.


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