Rating: 
Summary: A Nightmare
Review: Beyond lousy. The instructions are incomplete and contradictory. I'll spend a couple C-notes to buy a video capture device that will work.
Rating:
Summary: real junk
Review: Don't buy it..thats if they still sell it.A real pice of junk>The captured video isn't axceptable at all for dvd making.On the Pinnacle website they have no update drivers or support on this product...seems like they never sold it.......a real crap and I can't even get $10 on ebay for it......a shame....
Rating:
Summary: real junk
Review: Don't buy it..thats if they still sell it.A real pice of junk>The captured video isn't axceptable at all for dvd making.On the Pinnacle website they have no update drivers or support on this product...seems like they never sold it.......a real crap and I can't even get $10 on ebay for it......a shame....
Rating:
Summary: This deserves -0- stars! Don't waste your money!
Review: I bought this because it was less expensive than the Movie Box USB and figured it would capture from my Analog Camcorder. Well after I installed it I got video but couldn't hear it. So I called customer service after and hour on hold to their long distance number. Was given a few tips then I could hear but not record. Called again and then I lost the sound again. I have a 2.6 Dell Pentium 4 Windows XP. Needless to say after installating and uninstalling at least 7 times and Pinnacle replacing my Linx Cable it still would not work. Pinnacle is offering a refund if I can cough up the receipt. Don't waste your time on this.
Rating: 
Summary: Go for a PCI card if you are serious about video capture
Review: I bought this USB adapter a month ago. It proved to be of no use to me. I used it on a Dell 866 MHz with 384MB. Everything seemed to be okay. Installation went smooth. Studio 8 is excellent (though this comes with a Studio LE which is a trimmed-down version). But the video, that is captured using it, speeds up (or skips) once in a while (as if it is trying to catch up). To give an example, I had a video of a moving train. The train moves like a centepede in the video. From asking around, I heard that the USB must be the bottleneck. I think I have USB 1.0 and that must have been the problem. I hear that USB generally is not recommended for video capture. So, I went ahead and bought a PCI card for video capture. It works great. My piece of advice - buy this only if you have a good reason not to buy a PCI capture card. Don't even think about it if you have an older computer (with USB 1.0).
Rating:
Summary: Hardware Never Could Install, Software Buggy
Review: I had great plans for this product and it was recommended highly by the Comp USA representative as the one to buy. All I can think is that he must have a sadistic streak.
A total of 5 hours was spent installing the drivers on my Compaq Notebook, installing the software, dealing with the buggy license feature, installing the software upgrade and trying to run capture. It quickly appeared that the driver failed installation. Off to the website for tech support, Pinnacle seems unaware that they even sell this exact product although they do acknowledge many variants.
Removed and reinstalled the driver, which required removing and reinstalling the application, used the driver removal tool form the website, started all over again. The basic problem would seem to be that the name they chose for their driver, "USB DEVICE" conflicts with another device, rendering installation of the hardware impossible.
Read through all the support messages, no help there. A long, careful, detail filled message on their online support board was completely ignored.
I'm taking the product back and will be careful to not purchase pinnacle products in the future.
If you like hardware that won't install, buggy software, a company that does not recognize their own products and apathetic tech support you should purchase this product!
Rating:
Summary: I agree with the others - this product sucks!
Review: I just gave up trying to make this hardware/software work with my state-of-the-art Windows XP computer. I installed then unistalled then installed again. Upgraded to a newer version, then uninstalled and went back to an older version. Had to use Windows XP's Restore program (thank God) a couple of times to go back to a time before Pinnacle screwed things up.
The time or two that I did get it to work I had chronic problems with audio being out of sync - then when I finally got a movie ready to render the software told me that my project couldn't be encoded to MPEG or AVI because I had "a non-standard Video Frame Rate".
I'd estimate that I've spent at least 12 hours trying to make this product work - without success. STAY AWAY!
Rating: 
Summary: device, good. software, AWFUL!
Review: I must admit, this is quite a good device. but i have had problems with the software, and therefore, you can be sure, i had to get some new software. i recorded my voice on two clips then it shut off, luckily, my project was saved, except to say that my voice was not on the first clip but it was on the other. so, as far as the device goes, thumbs up yo! and the software will join osama in you-know-where!!
Rating:
Summary: Real Junk
Review: I purchased this for the same reason everyone elese did.To capture vhs movies in my comp.Since the pinnacle web site had so much to say about it(at that time)I did buy it.It is completely unaxceptable video to convert into dvd format....and like the others say,pinnacle has no support on this product,seems like they never made it or sold it....no drivers no updates..etc...a real piece of junk that I can't even sell.On ebay at $10.....a real shame......
Rating:
Summary: Avoid this product
Review: I purchased this product and found that it doesn't work at all. My HP Pavillion 454n PC with Pentium IV and Windows XP would not "read" the device at all. The software froze my computer again and again. I followed all the instructions to the letter with no luck. I tried uninstalling and re-installing everything. There is no telephone support. The "help" menus are no help at all. I have wasted time (five hours)and money. I even found uninstalling the hardware a problem. The XP uninstall wizard indicated that the software was uninstalled, yet it remained. Inside the Pinnacle folder, there was an "ininstall" icon which connected to nothing. I finally used system-restore to get rid of it. They should be ashamed to sell this piece of junk. Avoid Pinnacle at all costs.
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