ZOOM WIRELESS 56K/FAX MODEM ( 4300-00-68 )

Rating:
Summary: Cannot Recommend Zoom
Review: Based on a few statements made about the Zoom 56k Bluetooth Modem I purchased one for my Palm Zire 72. The information that came with it, and the web site, say it is compatable with all PDAs. I tried everything I could to get it to work properly to no effect.

I gave up trying to get it to work with my PDA and decided I would buy the Zoom Bluetooth PCcard for my laptop and use it that way. I was positive that it would work well with a Windows OS.

That positivity was a mistake. I tried everything I could to make both Zoom products work on my Windows XP laptop to no effect.

I contacted Zoom by e-mail and in about 3 days received a response. The response didn't even apply to anything I told them. I was very detailed and specific in my letter but their response could only be interpreted as them not even reading my letter and instead just giving me a generic response.

I contacted them again - being the second time - and have yet to receive a response. That was about a week ago.

Needless to say, I took advantage of Amazon's return policy.

I don't know if there is a problem with the Zoom stuff or the way XP w/SP2 interacts with it but, Zoom's customer service made it painfully clear to me: stay away from Zoom products.