Zoom 2948-00-02 C External 56K/14.4K Dual Fax/Modem (PC/Mac)

Rating:
Summary: Cannot Connect
Review: I have had no luck in getting the modem to work. It sets up ok and responds to AT commands until it is asked to dial. It immediately returns ERROR. I have worked with the vendor service desk for over a month. I have tried two Macintoshes and a PC. I've tried 3 different phone lines and paid the phone company to check the lines at my house. I have edited CCL files. I have had two engineers and a computer technician try. I have swapped the modems with other modems known to work and they all work fine, but the Zoom doesn't. Amazon's wonderful replacement policy replaced the first modem. The second modem does the same identical thing. I have spent too much time and money on something that is supposed to plug in and operate easily. I'll try something else.

Rating:
Summary: Cannot Connect
Review: I have had no luck in getting the modem to work. It sets up ok and responds to AT commands until it is asked to dial. It immediately returns ERROR. I have worked with the vendor service desk for over a month. I have tried two Macintoshes and a PC. I've tried 3 different phone lines and paid the phone company to check the lines at my house. I have edited CCL files. I have had two engineers and a computer technician try. I have swapped the modems with other modems known to work and they all work fine, but the Zoom doesn't. Amazon's wonderful replacement policy replaced the first modem. The second modem does the same identical thing. I have spent too much time and money on something that is supposed to plug in and operate easily. I'll try something else.

Rating:
Summary: A little disappointed
Review: I ordered this product to give to my mother for mother's Day. She got it on time. Now As of June 13,2000 the modem is no longer working. It simply won't connect. There is some type of error and won't accept commands.

Rating:
Summary: A little disappointed
Review: I ordered this product to give to my mother for mother's Day. She got it on time. Now As of June 13,2000 the modem is no longer working. It simply won't connect. There is some type of error and won't accept commands.

Rating:
Summary: Much Happier
Review: I wrote a review previous to this claiming to be a little disappointed. Well, Now I am elated! I sent the product back and they replaced it at no charge! I haven't experienced any more problems. Apparently it just had a flaw in that particular item. I recommend this product.

Rating:
Summary: Couldn't believe the improved performance!
Review: Used to have a 3Com modem and a friend purchased the Zoom Mac modem and he always seemed to connect at 50K while I was only connecting at a substantially lower rate. Since we had the same ISP, I knew it had to be the modem. Bought the Zoom last week and am very impressed with the improved performance. Highly Reccommend!