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Rating: 
Summary: Mine was defective
Review: .
It's possible that the card I bought is defective, and that technical support has yet to acknowledge that, after two calls. I will make a third effort tomorrow.But think about this: when you buy a card like this, the documentation and technical support are also going to be important. Without proper documentation, you won't know what you're doing... The documentation consists of one paper card, about 5" x 8", and it tells you what to do, but it doesn't tell you what to expect or how to grade success. For instance, it indicates you'll be prompted to load the drivers on their CD-ROM. But that's only for SOME versions of Windows (for other versions of Windows, it's supposed to load fine off the drivers on your hard drive or off your Windows discs; these details are not mentioned - - so how do you know?) Secondly, it tells you you can check to see if it's been loaded by looking in the Device Manager in Windows Control Panel. But it doesn't tell you the NAME of the device you should be seeing. If you already have USB ports (say, 1.1. or such) you'll see multiple listings. The documentation doesn't tell you what to look for: another company's tech support (one from whom I'd bought an external hard drive) had to point out the problem to me. And if you want to TALK to tech support to get assistance? I think you will be under-supported. I happened to speak to the same person on two different days, and she was helpful, but their hours are only 9-5 Pacific, and during lunch no one answers the phone. So, if you buy this over the weekend and have problems, forget about getting help before noon Monday (if you're in the East, like me). And if you have a day job that takes you away from your home PC and makes it difficult to call during working hours? Uh, I hope you're east of the Pacific time zone. (Here, by the way, is another example of poor documentation - - the card says what their tech support hours are, but fails to mention the time zone; conceivably you could waste a call when they're not there.) Now, as for other issues associated with what I've bought, perhaps I do have a lemon. But I have made several efforts to install it, and with each failed attempt cleaned up something on my PC to give them the benefit of the doubt. Today I backed up files and programs, reformatted my hard drive and reinstalled Windows, to make sure everything loaded properly and efficiently. And with all said and done, I'm having the same problems I had three days ago, no improvement. The wizard found the new piece more quickly than before, but everything still froze. (Maybe it's SUPPOSED to freeze, and no one told me?) This has been a nightmare, and I wish you better luck.
Rating:
Summary: Even if mine is a lemon, RUN AWAY!!!
Review: .
It's possible that the card I bought is defective, and that technical support has yet to acknowledge that, after two calls. I will make a third effort tomorrow. But think about this: when you buy a card like this, the documentation and technical support are also going to be important. Without proper documentation, you won't know what you're doing... The documentation consists of one paper card, about 5" x 8", and it tells you what to do, but it doesn't tell you what to expect or how to grade success. For instance, it indicates you'll be prompted to load the drivers on their CD-ROM. But that's only for SOME versions of Windows (for other versions of Windows, it's supposed to load fine off the drivers on your hard drive or off your Windows discs; these details are not mentioned - - so how do you know?) Secondly, it tells you you can check to see if it's been loaded by looking in the Device Manager in Windows Control Panel. But it doesn't tell you the NAME of the device you should be seeing. If you already have USB ports (say, 1.1. or such) you'll see multiple listings. The documentation doesn't tell you what to look for: another company's tech support (one from whom I'd bought an external hard drive) had to point out the problem to me. And if you want to TALK to tech support to get assistance? I think you will be under-supported. I happened to speak to the same person on two different days, and she was helpful, but their hours are only 9-5 Pacific, and during lunch no one answers the phone. So, if you buy this over the weekend and have problems, forget about getting help before noon Monday (if you're in the East, like me). And if you have a day job that takes you away from your home PC and makes it difficult to call during working hours? Uh, I hope you're east of the Pacific time zone. (Here, by the way, is another example of poor documentation - - the card says what their tech support hours are, but fails to mention the time zone; conceivably you could waste a call when they're not there.) Now, as for other issues associated with what I've bought, perhaps I do have a lemon. But I have made several efforts to install it, and with each failed attempt cleaned up something on my PC to give them the benefit of the doubt. Today I backed up files and programs, reformatted my hard drive and reinstalled Windows, to make sure everything loaded properly and efficiently. And with all said and done, I'm having the same problems I had three days ago, no improvement. The wizard found the new piece more quickly than before, but everything still froze. (Maybe it's SUPPOSED to freeze, and no one told me?) This has been a nightmare, and I wish you better luck.
Rating: 
Summary: Works great in my G4 Mac
Review: 1) Shut down computer
2) Open computer case
3) Put anti-static-strap on wrist and clip to metal on computer case (important any time you fool around inside a computer)
4) Insert card
5) Close computer case
6) Boot up computer
Done. Works just great on my G4 Mac. No drivers to install, nothing to download or adjust, no jumpers, no nothing. Plug it in and it works. Another good experience with Keyspan (and Apple) -- I will continue buying their stuff as long as they keep putting out good products. :)
Rating: 
Summary: Generally worked well on Mac OS 10.3 and Windows XP
Review: I installed this card on a Mac Dual G4 running Mac OSX 10.3 and also on a Dell PC running Windows XP. On both machines it worked fine with no need to download drivers. I did have a problem when I plugged a Zip drive (USB 1.1 device) into the card and put my Mac to sleep. It would not wake up. I don't know if this is a problem with the Iomega driver or USB card. The computer sleep function worked fine with the Zip plugged into the Mac's built-in USB 1.1 port. I've heard there can be some problems with some devices or cards not being compatable with the sleep function, but when I sent an e-mail to Keyspan tech support to ask about this, I never received an answer.
Rating:
Summary: Mine was defective
Review: I thought that this product was a good buy. 5 USB 2.0 ports, and works with a Macintosh. However, the card I got did not work with my mac (Beige G3 with revision B ROM). Keyspan says that it is defective. I decided to try a different brand. The IOGEAR GIC250U 5 port USB 2.0 card is also supposed to work with the mac.
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