Rating: 
Summary: Check the prismiq.org forums before spending money on this
Review: This product has great potential but the people at Prismiq constantly ignore its users.
Check out www.prismiq.org
These forums are hosted by Prismiq but they simply ignore most of the postings. The main issue you'll encounter is the dreadful way you navigate your MP3 collection. This is the #1 complaint in the boards and has been for quite sometime. They've recently released an update but it added Rhapsody support and didn't even touch on the MP3 navigation problems. I bought this in December when it was $250 and now it is $200. I knew there were problems but Prismiq support was very active and assured everyone they would be fixed. Now that the XMas rush is over, support has disappeared and they ignore the numorous request for enhancement. They also fail to address this as a major problem with their device.
My advice to anyone considering this product is to look for something better. If you decide you want this despite my warnings, checkout out prismiq.org and read the user comments and notice the lack of Prismiq responses to those comments.
Oh, one thing they did do with all the complaints, they created a Complaints section and moved them in there.
Rating: 
Summary: One of the best technologies I have bought
Review: This product is great. You can bring all your movies, music, pictures, web bookmarks to your tv. You can hook it up to your suround system to enjoy the music. You can surf the web. I have it hooked up wireless and have no problem with it. Looking forward to their new product the prismiq recorder.
Rating: 
Summary: Completely Worthless
Review: This product is the largest waste of money ever. It dosen't do half of the things that it claims it does, it almost never plays DIVX or XVID files correctly, and its not even supported by prism anymore. Thats right, prism has stopped updating their software and pretty much left this product out to dry so they could work on new hardware. The hardware interface is horrible, the computer interface is horrible, and every time i turn of the player there is a 50/50 chance that it will freeze when starting up next time. If you want to waste your money, then this is the product for you.
Rating:
Summary: BRUTAL!
Review: This thing is ridiculous. First, I tried both the wired and wireless configurations. The wireless configuration is very difficult to set up; I HAD to call tech support to get it to function as most of the listed, supported wireless adapters that I tried did NOT work. I will say that tech support answered the phone right away and was helpful; albeit, this product is great in concept, but severely poor in implementation. When it does finally work, it is slow at best - on both wired and wireless. If you are using WMAs, look elsewhere, they sound horrible; skipping constantly with constant static. There are other devices to consider, I just chose this based on the awards and editorials I had read; I must say that there is no way these people that gave these awards to Prismiq used this device - it is just plain awful. If you want a beta product, go ahead waste $200, if not look somewhere else. The device I ended up using was the Linksys Media Center Extender - if you can get your hands on MCE 2005 or have MCE 2004 - check out the Media Center Extenders, they are awesome! You can even use your Xbox!
Rating:
Summary: Okay product (when it works), but TERRIBLE service . . .
Review: To keep it short, the product works fine under a specific set of circumstances, hardware, and settings. Any Network savvy person should have no trouble getting the basics to work if they have the right pieces in place.The moment you need service or support from PRISMIQ to help you out with a problem though . .. . forget it. You'll spend weeks just waiting for someone to respond, or call you back, who actually knows anything about the product at all. It has been the most unprofessional and inconsistent group I've ever had to deal with. The service so far has been bad enough to make me want to sit down and write this review to warn those who value service and support when making a purchasing decision.
Rating:
Summary: Insecure
Review: Unfortunately, the Prismiq Media Player only works on insecure wireless networks. As of 07 January 2004, Prismiq does not support WPA. When asked about security, Prismiq support recommended that I disable WPA on my wireless network and rely on the very insecure WEP instead. They made no mention of additional steps that I might want to take to better secure a WEP encrypted network, such as not broadcasting the SSID. Is this an indication of how seriously Prismiq takes network security? Does the Prismiq media player pose a risk as an easy point of entry into a wireless network? I returned mine.
Rating:
Summary: A Shining Example of...
Review: Wish you could see who is writing THESE reviews? This one is easy. All of the good ones are obviously people working for PRISMIQ. They sound self-congratulatory and bloated. The rest of the reviews are exactly what you get with this. A box that isn't ready for prime-time. Too bad to. Whoever makes the first one of these that really works is going to make a fortune!
Rating:
Summary: PRISMIQ Has Poor Customer Service
Review: Written 4/2/04. DO NOT BUY THIS PRODUCT. I purchased the Prismiq Media Player before Christmas and was unable to get it working. After numerous emails to the Support Center, they stopped responding to my messages for two momths. I asked to return it and they said that they needed to get a "RMA" - return merchandise authorization to me, which they never did. When I finally got a reply (late March) they told me to return it to the retailer, who after all this time refused to accept it. I have written to PRISMIQ senior management team, bypassing the Support Center: the CEO, Vice President, Marketing; Vice President, Sales; and Vice President, Operations. Hopefully, I will get some results.
There are other ways to get MP3 files to your home stereo - I would recommend the Pro HiFi-Link, which is cheaper, easier to set up, and works well.
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