Rating: 
Summary: Mine died too
Review: In June, I bought one of these, but with some trepidation because of the reviews indicating reliability problems. Sure, enough, it worked very well when I received it - better functions than any other 128MB unit I tried. But now, two months later, it has died. All attempts to reach RIO technical support are to no avail. (They don't have an 800 number, so my lengthy waits on hold have been on my nickel, and they don't seem to answer e-mail inquiries.) So, I wouldn't recommend this unit to anyone.
Rating: 
Summary: Great Almost...
Review: After reading the number of low reviews this player has been given by people, I thought I would write my own. I just recived the Rio 800 128mb about a month ago. I brought it home hoping to transfer songs onto it right away. Unfortunetly I realized that the player needs about 5 hours of calabrating (charging) for you to even begin operating the mp3 player. After waiting the long 5 hours for it to charge, I was eager and ready to get it started. I popped in the cd for installation which was difficult to install even for a computer novice. When I thought I was finally done and ready to record the music onto the player, It took me about 45 minutes to an hour to figure out the confusing realjukebox software. Finally after the long and grueling 5 hours of calibrating the battery, then installing and finally figuring out the software. I started copying my music files to the Rio. Though I had a hard time at first, The player has been excellent so far, never freezing or giving me any problems. Besides the initial difficulties the player stored plenty of my songs and was a breeze to use after the initial difficulties. I would recommend the player, just give yourself time and have patience with the player.
Rating: 
Summary: Another Defective Unit
Review: Unit worked fine for 20 minutes, after which the the power went off and would not come back on. Works fine with battery charger plugged in so I tend to think it looks like it is a problem with the rechargable battery or its system of communicating with the processor. If the unit worked the way it did for the first 20 minutes, I would give it close to a 5 star rating. However, based on my experience and the other user reviews I have seen, I can not recommend anyone buy this unit until the manufacturer does something about what appears to be an abnormally high defect rate.
Rating:
Summary: Really, really, slow customer service on defective units
Review: I got my Rio 800, installed the software, put the songs on, and listened to music for about 30 minutes. Then all the sudden my player goes into this sleep mode,right in the middle of a song, but I just got done charging it. So, then I put the thing you charge it with in and it woke the player out of sleep mode, and it said that I still had 11 hours of play time! ...
Rating:
Summary: Keep Looking
Review: If you want a great MP3 player, keep looking. The RIO 800 is NOT it. I owned the old Rio 300 and loved it. The 800 is unfortunately a couple of steps back and not worth the price. The first problem is the battery design. For whatever reason, the systems drains the rechargeable battery, even when you aren't using it. Disconnecting it from the player seems to help, but only some what. Don't expect two or three days to go by without needing to charge it. The second problem is the software. It is extremely difficult to use and they expect you to pay more for some of the features. There are much better versions available on the internet.
Rating:
Summary: LISTEN to the Negative Reviews!
Review: Like too many others I thought I could dodge the quality control bullet, but I wasn't that lucky. After carefully following instructions to calibrate and charge the battery, the unit worked for about 45 minutes before it started randomly powering down. Also (though it wouldn't have been a deal killer if everything else worked), the display is truly difficult to read. All that said, it does sound great.I'm not making the same mistake twice, so I'm going to give the Nomad II MG a try. It's expensive for only 64MB of memory but it comes with a docking station, judging by reviews the FM tuner seems to work better than on the Intel (and you can record from FM directly into memory), and it's expandable using standard SmartMedia cards (unlike the Rio 800). Since 128MB cards will see significant price drops soon, you'll be able to expand the Nomad to a total of 192MB for not much more money.
Rating:
Summary: The Rio 800 really isn't worth the money
Review: Why? Simply, I've had my unit replaced three times, I'm on first name terms with a sympathetic technical support (who, I'm afraid, are only available 8am till 5pm with no toll free number), I've spent hours on this, but I still haven't had a machine that works. So, is the Rio worth it? No, but my time is, so I'm going to get my money back and look elsewhere. I suggest you do the same.
Rating:
Summary: Piece of Junk
Review: This is the worst product I have ever purchased. I am currently in the process of returning my second RIO 800 128 MB via the incredibly lengthy sonicblue RMA process (The first return took over 30 days to get a replacement). The players both lasted around 3 weeks before audio became garbled and then they ceased to work at all. Sonicblue customer support is nonexistant, their website offers no information about these players problems, and customer support is clueless even if you do happen to get ahold of someone in less than 30 minutes. DO NOT buy this ...
Rating: 
Summary: Rio 800 128MB
Review: I have to admit that after reading all the bad reviews for this product I was hesitent to buy. Now, I am very glad I did! This player did not give me any problems during, or after calibrating and works great. The software isn't very good, but once you learn how to use it, it is easy. The player holds a ton of songs and sounds great. If you are looking for a mp3 player look no futher, you won't be disapointed.
Rating:
Summary: RIO Works Great
Review: The rio works great, the battery lasts forever and transferring software on to the player is easy. I use it for jogging and haven't had any issues with it, except the fact that the case the Rio comes with makes it difficult to change songs. It seems to inadvertenly stop the player at times, but this is rare. I would recommend Music Match to transfer the music, it seems to be more reliable than Real Jukebox. I also tried the Intel player, again with 128 MB. The radio on it...(is unsatisfactory). The only issue I have with the Rio is the lack of a remote control. Apparently the 64 and 384MB versions come with it, why not the 128 MB. It seems like a sleazy sales ploy by Rio.
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