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RCA Lyra RD1080 128 MB MP3 Player

RCA Lyra RD1080 128 MB MP3 Player

List Price: $129.99
Your Price: $109.88
Product Info Reviews

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Rating: 1 stars
Summary: Broke after 4 months
Review: The player initially worked very good and loading music was not too difficult. I used the player only for airline travel and it was used infrequently. After only four months the volume control stopped working and the player was useless. The warranty for free exchange was only three months.

I would not recommend buying this unit, and I would be concerned this might be typical of RCA quality throughout its product line. Suggest you buy other players.

Rating: 5 stars
Summary: This MP3 player rocks!
Review: I bought this mp3 player to use during the witching hours at the 24 Hours of Moab Solo Mountain Bike Race. It worked flawlessly. Downloading music was easy, the earphones stayed on my head solidly, and the music sounded great. While I don't have much experience with other mp3 players, I'm extremely glad that I invested in the RCA Lyra.

Rating: 1 stars
Summary: DO NOT BUY THIS
Review: Do not buy this product, especially if you plan on using it a lot. While it may seem fine the first few times you use it, you'll start having trouble soon enough. When I did, I called customer service. My product was still covered by their so-called "Warranty". What they don't tell you about the warranty is that it covers parts not labor-- sounds fair enough right? Well, labor, even if they are sending you a new one is something they charge you $60 for, no mattter what is wrong with it. And the new one you get if you agree to the terms of this warranty, will have no warranty attached to it at all. After reluctantly agreeing to pay the $60 and being assured I'd have a new one back within 4 to 6 business days, I sent it in to the refund center and paid the money. 3 weeks later and I still don't have a new Lyra. After spending 1/2 hour on the phone waiting for customer service (by the way, customer service is not even a toll free number), I was told they can't assure me when I'll have it back and furthermore I can't cancel my order. So I have to pay and wait however long it takes to get my warranty fulfilled. Don't buy this if you want an MP3 player that won't break or if you expect a real warranty or actual service from the customer service department -- you won't get any of that with this thing.

Rating: 1 stars
Summary: Miserable Product
Review: Software that you have to use is absolutely horrible, loaded with advertisements / unsolicited upgrade offers, etc. Painfully slow, multi-step process to get an mp3 file into a converted propietary format and onto the player. The simple drag & drop interface that everyone else uses would be nice! Also, I don't know why the tuner is even there, you have to be in the same building as a radio station to pick anything up! I'd recommend buslink mp3-bd256, it's what I got for replacement, love it.

Rating: 2 stars
Summary: Watch out!
Review: I bought this MP3 player about 2 months ago and I thought it was alright until my volume went out. The volume button on the side will not allow me to decrease in volume. It still works, but only if you want to listen to it at a volume level of 50! I emailed RCA about the problem because I am currently out of the U.S., but they replied that they only deal with warranty issues over the phone. Their customer service online isn't very helpful. So now I just wasted $130 on something that I was only able to use for 2 months!! Be careful if you are planning on buying this product!!

Rating: 1 stars
Summary: Nothing But Problems
Review: This player has caused me nothing but problems. I am sending it back for a replacement (I wish I could get a refund) because nothing in the manual, the online customer support, or the toll help line has made the player work. The most recent problem I encountered was a screen that did not display anything - I could not even tell when the player was on or off. I have also had problems with the memory and with the MusicMatch software. After updating the MusicMatch software, I was unable to change the playlist, and the driver that I tried to download from the MusicMatch website did not install properly. The memory problem I encountered forced me to reformat the player, losing all of the songs stored on it. The customer service provided on RCA's website is limited at best, and it generally recommended that I call their toll line. Waiting on hold for 20 minutes on a long distance call only to be told that they cannot fix the problem is not my idea of good customer service.

There is a reason why this player is so inexpensive - it doesn't work.

***********************
Update: After sending back my first player, I received a brand new one, no charge within two weeks. The other reviewer who was charged $60 for labor should file a complaint (if the waranty was still in effect) because they didn't charge me a penny.

There have been a few improvements in the product, too. The newer version has an armband that is a HUGE improvement over the old belt clip, and it can now take SD cards even if you're using Microsoft XP - there used to be a compatibility problem that the website promised would be addressed "soon" but never was. Also, the new headphones will actually stay on my ears unlike the old ones, but I generally use a better quality pair for better sound. Another reviewer complained about the tuner - I get wonderful reception from my radio.

Summary: I feel lucky that the problems I had were fixed, but if it breaks again I expect nothing but headaches. If you already own this product and yours is broken but still under waranty, there's hope. If you are considering buying one, don't.

Rating: 1 stars
Summary: Don't buy it
Review: Received it as a gift this last Christmas. Thought it was great until I went to use it a month later and the audio went out on one side. The replacement unit took about 2 months to get and it went out the first time I went jogging. In June, they said they weren't receiving any more of the units (Thompson), so they would do a buy back. I just received a check for "fair market value" for $76.24. Since I don't have an orginal sales receipt, I get the price they sell it to vendors. I asked to get a unit instead of this buyback deal, they are expected to get any more units. The cost is still $120-130. My advice, don't buy it. Looks and when it works it's great, but if it breaks you'll have a headache.

Rating: 5 stars
Summary: Great Little MP3 Player!
Review: I had purchased this a while ago from Target for 1 3 0 for my husband for him for our anniversary....well he loved it but hated the price, so he made me return it......well low and behold he now wanted it again! He had did research on the Lyra RD-1080 and out of all of the other MP3's in the same price range, this looks like the best out there for our bucks! I found it now at Circuit City for 99 and its great! Ours came with the armband so there's no problem working out with it at the gym, listening to the channels at the gym with the stations they play the tv stations on for me, and for Hubby, to download his sermons or gospel music on. This is a great little product for all of my family! Thanks

Rating: 3 stars
Summary: Good, maybe excellent, BUT....
Review: I have had this MP3 player for two days. Works very well. I have used mine for recorded books.

The drivers downloaded fine, but the MusicMatch software would not install. (Don't even BOTHER trying to get help!!!) I am an experienced computer user who installs software regularly at my job. The problem is the software, not me.

Consequently, I had to use Explorer to cut and paste or move files to the Lyra RD1080. This is not efficient. I want to use the software I paid for.

I bought this specifically because it was advertised as upgradeable. I bought the additional memory flash card at the time of purchase. However there is one sentence in the entire manual that references the memory card. Sure it is upgradable, but you are on your own ...! You try to figure it out. No recommendation on which flash card to purchase, nothing, zilch. Consequently, I can't "find" the additional memory on the device, even though the card is installed properly. The additional memory does not show up on the drive directory, only the 128 MB shows up. Where is the other memory I installed?

That is a big letdown. Otherwise, the product has great potential. I would have easily rated this device a perfect 5 had the software installed properly and had there been more specific and detailed documentation on upgrading the memory.

RCA, you have a great product, but someone dropped the ball on this one!!!!

Rating: 2 stars
Summary: Great Player until it breaks
Review: I bought one of these players about 4 months ago and I loved it. On occasion it would "hang up", but I considered that a minor annoyance, as was the cheesy plastic belt clip. Unfortunately, the volume control on my player is now stuck, it can only be turned down. If I take the batteries out it will reset but it will only reset the volume to 13. This would be a great player if it were not for the obvious quality control issues. THIS PLAYER WILL QUIT WORKING VERY QUICKLY!!!


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