Rating: Summary: The Emperor's Clothes Review: What has been glorified as a premium graphics printer -- isn't. This printer is old technology in a new box. And, I wound up having to BUY their latest RIP software ($158) to get it to run w/ Windows 2000. But worst of all was Epson's customer service. I had over 22 contacts w/ them in three months and, in the end, they were unwilling to take the machine back. During those three months, the printer's lack of performance was blamed on a variety of things. Me - "it's a complicated machine, you are probably are doing something wrong." The paper - "Epson only guarentees print quality on Epson paper." My software - "Your software may not be able to produce files that are good enough." I will NEVER buy another Epson printer, mostly because of what I have been through with their customer service.
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