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Hewlett Packard DeskJet 2000Cse Pro

Hewlett Packard DeskJet 2000Cse Pro

List Price: $499.00
Your Price: $499.00
Product Info Reviews

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Rating: 5 stars
Summary: It's worth it
Review: HP makes some fine printers. This one is no exception. Very good and it will pay for itself. I took it to college and have had people asking me to print their stuff. Cartridges last for a very long time. Best Buy now carries the cartridges too. If you print a lot and want a good printer, get this one.

Rating: 5 stars
Summary: It's worth it
Review: HP makes some fine printers. This one is no exception. Very good and it will pay for itself. I took it to college and have had people asking me to print their stuff. Cartridges last for a very long time. Best Buy now carries the cartridges too. If you print a lot and want a good printer, get this one.

Rating: 2 stars
Summary: Great At First But A Long Range Disappointment!
Review: I bought mine 8 months ago, and I have used it really fairly lightly. (To give you an idea, I have only had to replace the ink cartridge two times in 8 months.) But now it is having massive printhead failures. First the diagnostic complained about the black printhead, so I went to the store and bought a new black printhead (something I never realized I would have to buy!) for $35. Came home, carefully put it in, and still the same problem. Called Technical Support and went through motions with them over the phone only to find that now it supposedly needs the CYAN printhead replaced as well.

I like simple, and in the past HP has given me SIMPLE printers. I loved the old HP Laser 4L printer I had, and I loved the 720C DeskJet printer too. But this one is a lemon by its very nature. It's bad enough to have to replace costly ink cartridges, but having to replace costly printheads as well -- on a regular basis -- is NOT what I want! The guy at the office supply store told me the printheads tend to go out on these printers EVERY 6 MONTHS! He knows, because he sells 'em to people all the time. There is a different printhead for each color, so that's 4 printheads having to be replaced every six months. I would MUCH rather have purchased a pricey color laser printer and I give this model TWO THUMBS DOWN for complex and high-cost maintenance!! Thank goodness I have a backup printer.

I will say this for Hewlett Packard, though -- my machine is under warranty and the two people I have spoken with thus far in their technical support department were professional, courteous and as helpful as they could be. That's why I'll give it 2 stars instead of one...

Rating: 1 stars
Summary: Do not buy HP 2000Cse Pro Printer
Review: I bought the HP DeskJet 2000Cse something over two years ago for its speed, supposed economy derived from the fact it has separate cartridges for each color and the print heads do not have to be replaced each time the cartridges are replaced. They don't tell you that when the machine decides that an ink cartridge or print head is bad has gone bad, it will not work at all until that item is replaced. Thus, you must keep a complete stock of cartridges in stock at all times. That's means you must keep an inventory of well in excess ..worth of supplies on hand at all times to assure that you can use the printer. Even when you have new cartridges installed, it may decide that one of them is empty and will not print at all until you replace the cartridge. And how it decides that a printhead is bad is a mystery. It certainly has nothing to do with degraded print quality.

Further, they have never developed a full-featured driver for Windows 2000. I have made numerous requests as to when it will be ready and I can only get answers like "It's not ready yet, but I think they are working on it."

Rating: 2 stars
Summary: Great At First But A Long Range Disappointment!
Review: I upgraded to this printer from my original (or should I say, aboriginal) printer, a LaserJet IIIp that I bought in 1992 for a THOUSAND bucks! You surely get more printer for the buck nowadays, and this one represents the epitome of HP inkjet development. I highly recommend it.

I was fortunate to have a painless installation experience both on a local port and later when I added a JetDirect external print server for my little home-office "workgroup".

In draft mode (where I do most of my printing) the print quality is good and the machine is acceptably fast in either BW or color. Switch over to "best" mode and you have laser-like output sharp enough to lacerate your corneas. Color photos reproduced on this printer using the appropriate photo quality paper are nearly indistinguishable from snapshots of the same size, though don't expect film quality 8 by 10's unless you are using a 3 megapixel camera.

HP's JetAdmin and WebJetAdmin software utilities, available on hp's printers and imaging web pages, are really nice management tools if you network your printer either via printer sharing or using an external print server (I use the economical JetDirect 170X whose 10mB speed, though not top of the line, is more than adequate for the home office user). I recommend those as well.

I have a different view of the separate-color-cartridge setup than another reviewer here who intensely disliked his HP printer experience. I think it makes sense. The cartridges are high capacity; nevertheless I have already had to replace my black cartridge, not surprising given heavy office usage. I did not get to dead empty so I can't say whether the printer would have refused to do anything else without the replacement. I have had the printer for nearly a year and have not had to replace any of the color cartridges. I like the idea that one replaces only what one uses; in my case I would have tossed an all-color cartridge with the colored inks not even half-used, a waste which surely I am paying for somewhere down the line.

Bottom line: great printer, great value. I have owned many HP products and they have never failed to live up to my expectations. I have sought service from HP and that, too, has been more than satisfactory. I don't expect tech support people to get it right first time every time, but I do expect them to keep plugging away at it, and that service level is what I have received from HP.

Rating: 5 stars
Summary: VERY pleased with this printer
Review: I upgraded to this printer from my original (or should I say, aboriginal) printer, a LaserJet IIIp that I bought in 1992 for a THOUSAND bucks! You surely get more printer for the buck nowadays, and this one represents the epitome of HP inkjet development. I highly recommend it.

I was fortunate to have a painless installation experience both on a local port and later when I added a JetDirect external print server for my little home-office "workgroup".

In draft mode (where I do most of my printing) the print quality is good and the machine is acceptably fast in either BW or color. Switch over to "best" mode and you have laser-like output sharp enough to lacerate your corneas. Color photos reproduced on this printer using the appropriate photo quality paper are nearly indistinguishable from snapshots of the same size, though don't expect film quality 8 by 10's unless you are using a 3 megapixel camera.

HP's JetAdmin and WebJetAdmin software utilities, available on hp's printers and imaging web pages, are really nice management tools if you network your printer either via printer sharing or using an external print server (I use the economical JetDirect 170X whose 10mB speed, though not top of the line, is more than adequate for the home office user). I recommend those as well.

I have a different view of the separate-color-cartridge setup than another reviewer here who intensely disliked his HP printer experience. I think it makes sense. The cartridges are high capacity; nevertheless I have already had to replace my black cartridge, not surprising given heavy office usage. I did not get to dead empty so I can't say whether the printer would have refused to do anything else without the replacement. I have had the printer for nearly a year and have not had to replace any of the color cartridges. I like the idea that one replaces only what one uses; in my case I would have tossed an all-color cartridge with the colored inks not even half-used, a waste which surely I am paying for somewhere down the line.

Bottom line: great printer, great value. I have owned many HP products and they have never failed to live up to my expectations. I have sought service from HP and that, too, has been more than satisfactory. I don't expect tech support people to get it right first time every time, but I do expect them to keep plugging away at it, and that service level is what I have received from HP.

Rating: 5 stars
Summary: This is a GREAT printer!!!
Review: I would recomend this printer to anyone who appreciates quality color photos. It is incredibly fast and suprisingly quiet. The black and white quality is nearly identical to that of a lazer printer. The amazon.com price is also the cheapest that I have seen it for. I believe it is a must have for any small business and definetly worth the purchase price!

Rating: 2 stars
Summary: way too expensive--in the long run
Review: Like one of the previous reviewers, I've had my share of problems with this printer. In fact, I couldn't even get the first printer to work--not even to print the test page--after setup. I consider myself a computer-literate person and I have never had problems with other computer equipment before. Finally, out of frustration, I tried to contact the customer service people at HP. But all I got, after spending over an hour on the phone, was being routed from one prerecorded message to another ("if you want this, press 1 now"), with none of the options being offered to me a solution to my problem. Worse yet, I couldn't even speak to a real person (that option simply wasn't being offered on the phone). After more than an hour this teleophone hell, I hung up and called Amazon instead. I have to say that the person at Amazon was extremely helpful and nice. However, he couldn't solve the problem for me either. In fact, he told me, when he called me back later to arrange a replacement through Amazon, that he himself couldn't get through to the HP tech people for help (he got tangled up in the same telephone messages). The replacement printer (same model) from Amazon came just a few days later, and after setting it up in exactly the same way as I did the first one, it worked. Yes, the quality of its printing is very good and it's very fast. I particularly like the fact that it's so quiet--after owning two Epsons, I was on the verge of going deaf with all that demolition derby-like noice. But even with these pluses on its side, I'm still giving this printer a very low rating (and I'm not even counting against it my first unhappy experience with the one that couldn't print), because the long-term cost of this thing is outrageous. Each of the four color inks comes in its own cartridge. I don't do that much color printing, yet I've already used up my red and yellow inks. And the worst thing about this (a blatant ripoff if you ask me) is that the printer simply refuses to print any more pages (even gray-scale pages) without my first replacing the red and yellow cartridges. What kind of nonsense is this? And in addition to four different ink cartridges, each color also has its own "print-head," which will eventually have to be replaced, just like their corresponding ink cartridges, individually. I haven't had to replace these print-heads yet, but somehow I'm convinced that it would be only a matter of time (probably sooner rather than later) before the printer would stop printing again and demand that I replace either a new cartridge or print-head. All I can say is that my next printer will be a laser one and it won't be HP.

Rating: 5 stars
Summary: Excellent printer, speedy text and outstanding graphics
Review: My experience couldn't be more different from the first reviewers. My HP 2000 worked great right out of the box. It is quiet and very fast. I decided to spend more money for the speed and have not regretted it. I've especially been pleased with the quality of photos. Using high quality inkjet paper or one of the special photo papers, the quality of the printing is excellent. I'm interested now to compare it with the recent Epson 1200 which is getting rave reviews for its photo-printing quality. The HP 2000 combines speed and excellent quality in printing text and photos both. I've printed numerous "test prints" in computer stores and many of them produce good looking results. But as the price drops, the print job takes noticably longer. I've not regretted the money I spent. Also, this printer has four separate ink cartridges (black, yellow, cyan, magenta) which is a plus as the colors can be replaced individually. With most color printers, the color inks are in one cartridge which must be replaced when the first color is depleted.

Rating: 5 stars
Summary: High quality yet very quiet...
Review: Printer worked correctly right out of the box and is a high quality, fast printer. I would recommend it highly. The setup was easy and well documented and installing the printer drivers couldn't have been easier. Am very pleased with this product and so will you.


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