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Epson Stylus C82 Inkjet Printer

Epson Stylus C82 Inkjet Printer

List Price: $129.99
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Product Info Reviews

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Rating: 5 stars
Summary: What Beautiful Pictures!!
Review: This is one of the finest printers for photography on the market today. This piece is inexpensive to buy and relatively inexpensive to own. Each color is in a separate ink tank. They are affordably priced. The best feature is the new Epson ink that is used in this printer. It uses a pigment ink instead of a dye. Pigment inks adhere to the top of the paper as opposed to sinking in to the paper. The new ink is virtually waterproof. I witnessed an Epson representative pull a page out of a printer and submerge it in water. . . like a minute after the printer was finished. . .It was amazing. The paper was waterlogged, but the ink was unharmed. On photo paper, the ink is supposed to last 75 years!

You will never see a pixel on a photo when the picture is of high enough quality. Epson photo paper is probably the best out there. This is a great printer for the price. This would be a great printer for twice the price.

Rating: 5 stars
Summary: Best Ink Jet Ever Made
Review: The Epson C82 with Durabrite ink is the best printer I've ever owned for both business and photo printing. With so many models on the market I made this decision based on the waterproof aspect. Yes, you can truly submerge prints with little damage--its amazing.

The loud paper loading might be loud but its fast, and so far has not jammed once.

Prints from my digital camera are astounding, and the black text is sharp and dark. If you crank the settings up for a photo it does take some time to print but you wont believe your eyes. Buy this printer!

Rating: 2 stars
Summary: Disappointing Photo Printing
Review: I bought this as a replacement for a HP-722C. The older HP could take a scan pretty much straight to the printer and you could hardly tell the difference between the print and the original. I don't find this to be the case with the Epson C82. I've tried the different resolutions, options, etc. and no luck - the hues, contrast, and brightness all shift. (I was an art major and have used Paint Shop Pro, etc. so I'm no novice by any means.)

Other items of note: The draft quality on the Epson is too faint - basically useless. With the HP, we printed most things on draft quality and it was useful while saving ink. As other reviewers have commented, the Epson is very noisy as it prepares to print, not a big deal unless you want to work late without waking others. It does not automatically turn on if you print your document without pressing the 'on' switch and dropping the door, but this can be a plus or a minus depending on your preference. The Epson uses four separate ink cartridges (black + 3 color), which is a plus. The tray sticks out in front and the paper hopper sticks up in the back - make sure you have enough space. Check the prices on ink cartridges as these are among the more expensive, but then again ink cartridges are criminally expensive for all the manufacturers.

Overall, this printer is O.K. for text, but I'm probably going to dump it and try a HP again. Other users seem to pretty happy with the photo quality but I don't see the appeal and am unsure what accounts for the differing results.

Rating: 5 stars
Summary: Great Printer, Great Warranty
Review: I bought my Epson Stylus C82 in January or February to go with a Sony digital camera I got for Christmas. At first I was disappointed with the printing quality because I was having some odd lines that appeared in the middle of my photos. As it turns out, it was the paper I was using. The lesson learned was to stick with Epson papers for photo printing. Since I have started using Epson papers, the photo quality is great. Just this week, however, my girlfriend's sister tried to print without opening the front tray of the printer and caused one heck of a paper jam. So bad, in fact, I think it destroyed the print head. I called Epson tech support. They answered quickly and are sending me a new/refurbished printer AT NO COST! I can't believe it. I have never seen such great service. When it comes time to replace this printer, I will buy another Epson.

Rating: 1 stars
Summary: garbage
Review: Printer worked great in the beginning. But after a few months the ink gets clogged and your printer is worthless. They say "clean it 9 times". that does nothing. Printer is worthless now, and i just bought all new ink (as they said that would fix the problem.. not telling me FIRST that the it may be clohgged and therefore unreparable). It's too bad, I really liked it when i first got it and
DO NOT BUY THIS PRINTER. DO NOT BUY THIS PRINTER. DO NOT BUY THIS PRINTER. DO NOT BUY THIS PRINTER. DO NOT BUY THIS PRINTER. DO NOT BUY THIS PRINTER. Going to HP now.

Rating: 3 stars
Summary: Print quality is great - but can be problematic
Review: We got this printer at an excellent price, finding that the color prints were quite good.

However, there are things you must keep in mind before buying this model, even if it's at a good price or refurbished. First, the ink is expensive, although DuraBrite looks and performs wonderfully. Additionally, you must have ALL the ink cartridges - black, magenta, blue and yellow - in order to use the printer. If you run out of one color ink - too bad - you'll still have to get a replacement cartridge in order to continue printing. Even when printing in black, the printer uses small portions of the color inks (this is direct from the Epson site), so keep a full set of all four cartridges handy.

The C82's unique approach to print heads mean that they are much more likely to clog. Of all the printers out there, this one is least worth the risk of using a ink refiller. When we last replaced the cartridges, it still would not work properly, even after running the utility and "head cleaning". Investigating with a flashlight, it required thorough cleaning in a tight space, declogging the blue head, which had chunks of dried ink around it. Tweezers were out of the question, so I used the bottom of a meat thermometer (any slim, firm stick with a pointy head might do), wrapped in a dampened coffee filter.

Last but not least, Epson's support is very, very weak. A recorded message tells you that, should you be out of warranty, you will be charged $9.95 for the service help - this in addition to the toll call you must make to Epson America. Unfortunately, there's a good chance that you'll have any problem with the machine *after* you've had it for a while.
Anecdotally, when we had trouble this time around, we checked out Google, and found some bulletin boards where others had similar trouble with the print heads. Some had used refillers (injecting ink into the used cartridges) and reset the "smart chips", then found that the print heads were more likely to clog with injected ink, and that Epson wouldn't fix or replace their machines. Your mileage may vary, depending on your rep, but in our case, we called twice before figuring out that we'd have to clean the print heads manually - the first time, our rep interrupted us as we explained what we had already done, then told us our cartridges were "defective" and to return them to the store. It had nothing to do with the cartridges, and everything to do with the C82 being clogged.

Rating: 2 stars
Summary: Epson used to be so good
Review: In addition to this printer, I have an old Epson FX-80 dot matrix that I've had since it was high tech. The FX-80 is fast and has yet to have a problem. I assumed that they'd want customer loyalty, so I bought the C82. Bad idea.

First, it takes a long time to print a single page. It has to warm up, make several adjustments, and think about it for a while. Then after about 30-40 seconds of this, it bangs around loudly enough to be heard throughout the entire house. Once it gets going, it is really fast though. It just takes a while to get there.

Second, the ink cartridges. When printing in photo mode on photo paper, they like to leave a white dotted line right down the middle of your paper. Also, if you run out of one color, you can't even print in black. Their response to my inquiry was basically "Too bad. We'll be happy to sell you ink you don't need or want." Also, the cartridges are not refillable.

Third, media size. You can't print anything larger than 8" (not too uncommon), but you can't print anything smaller than 4". That means you can't print onto note cards without taping them to a piece of paper. If the paper guide was able to close more, this wouldn't be a problem.

On the up side, it's a great printer for printing large text documents. Just make sure your neighbors aren't trying to sleep.

Rating: 1 stars
Summary: Epson money giveaway
Review: Epson seems to have a new program, everyone buys the epson c82 and after a couple months they have succeeded in having you give your money away on a useless epson product. I bought this epson printer about 10 months ago from best buy. As soon as I received it and installed the ink, I printed a test page. Every color except cyan worked. I did a nozzle check and head cleaning several times did not work. Took it back the next day to best buy and they gave me a new one. NOW 10 months later I am having the same problem. After a little bit I horizontal binding, I did a head cleaning. Would you know that the cyan and magenta quit working after that although it reads that there is plenty of ink. I replaced the black cause it was low and now the yellow is out even though the ink is half full and telling me to replace it.

I called epson becuase I am still under warranty. You call and they ask for your model number and serial number. They automatically tell you your product is out of warranty. I look at my receipt, called back and gave the same info and they told me I am out of warranty. When I asked how long was the warranty (1yr after purchase date), I told the tech guy I will still under warranty until 7/21. Then he said ok and continued with the call with no charge. (Sounds like fraud to me.) They are supposed to be sending me a new one with "instructions". Probably to tell me I will have to buy some new ink.

The printer was $99.00 but after rebates it was $29. It's totally not worth buying the epson c82 at any price. I am not surprised to see all these people with the same problems. An the few praises it does have I am sure they will have problems it is only a matter of time. It doesn't matter if you buy genuine epson ink or the generic epson ink or how many times you do a head clean, few or many uses or cut off after use, you will have the same PROBLEM. Plus the printer is noisy and it prints horrible glossy photos.

If you see this printer anywhere run, I warn you RUN!!!

Rating: 1 stars
Summary: Clogged Nozzles
Review: My sister has this printer, and it has the same problems as others have posted. After working okay for about 1 year, the nozzles suddenly became clogged.

Clean Nozzles option does nothing, and now it won't even print a test page.

Rating: 1 stars
Summary: My Epson C82 Experience
Review: My Epson C82

Let me begin by saying that I have over ten years of experience with all things computer related. During that period I have worked in almost every aspect of computer support. I have personally cleaned out countless numbers of inkjet printers with q-tips distilled water and alcohol. I kept my own Epson 740 going for 5 years without too much difficulty. I only got rid of it because I had a client that was desperate for a printer that would accept a Mac serial port. Boy due I miss that Epson 740.

I bought a C82 a little less than a year ago, after reading good reviews. I assumed it would be built at least as well as the Epson 740 I was using before.

Even after ten months my C82 still appears in almost brand new shape inside and out. Heck, I've only used it about thirty times or so. I keep it inside of cabinet shielded from dust. Plus as a matter of standard practice, I turn off all inkjet printers as soon as I finish using them, and I always change ink cartridges as quickly as possible to prevent ink from drying out inside printers.

So was I ever surprised when my printer stopped working. It had worked fine with the first set of cartridges I had installed. However, as soon as I changed cartridges the printer stopped working. I tried cleaning it at least fifty times, but it did nothing to improve the situation. So I did the natural thing and googled my problem. I was shocked by the sheer number of search results.

After reading through the reviews at Amazon and the hundreds of messages at fixyourownprinter.com I've come to realize that Epson has built and continue to build a printer that is so poorly designed one must question their integrity as a company. To think that so many people would experience the same problem and that their only solution is to continue to send people refurbished printers until their warranty expires.

Oh, and the part that will really get you, is that they require you to purchase and install a new set of four Epson branded ink cartridges to insure that your currently installed cartridges are not what is defective. So before you can even have your printer replaced you must invest at least sixty dollars on ink. Of course they offer to send you new ink with the replacement printer. Still to ask me to sink my time, energy, and sixty dollars into having my printer replaced with another one, which will simply get me right back to where I began. I mean really, the nerve. Is this what our present day world has come to? Have we set ourselves up so that these large corporations can totally take advantage of us in this way? Is there no recourse? Are there no standards of business ethics that they can be held accountable for?

The experience has left me feeling unusually sad. Epson has made me realize just how much I am at the mercy of these large corporations. I mean, if you want to print, who else can you buy a printer from?
I know that even if Epson would own up to this, they would argue that they had to make the printers so cheaply to remain competitive. Without doing so they would go out of business tomorrow. We've heard all that before. Haven't we?

Still though, this printer is made by someone in a Chinese factory. I know I'm going out on a limb here, but I would guess that that person is not well paid. Perhaps they are even exploited to some extent or at the very least we could guess that they are taken advantage of to some extent. Then as they role off the Chinese production line, Epson sends these defective printers all over the globe, wrapped up in fancy magazine advertisements. People like me buy the printer, use the ink, put in new ink, discover it no longer works, call Epson, ship the printer back to Epson, get the refurbished printer in the mail, and <repeat>. Once the warranty is up we move our broken printer into the garage for a year or so, and then throw it away. It all seems so pointless.

Don't think me a luddite either. I love computers, printers, and gadgets as much as the next person. It's just that it disgusts me that I am forced to deal with a corporation that is not held to any kind of moral or ethical principles. As long as they are making money and growing we think of them as a good thing, without worrying about who they are taking advantage of. What are we doing here? How can we let Epson get away with this? Really!

Well it's not difficult for me to say I will be boycotting all Epson products in the future. I mean I'm sort of doubtful of their quality anyways. Oh and I haven't even mentioned the very unhelpful tech support and customer service representatives that I called long distance at my own expense. What a waste! Really what a waste!

Sincerely,

- Mark Whitney -

P.S. I know the solution is to buy myself a do-it-yourself printer cleaning kit. If you google it you'll see that many companies sell them specifically for the Epson C80/C82. However, if you try to buy one you'll soon discover that they are all sold out, as I mentioned before I'm not the only one with this problem.


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