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HP Deskjet 3820 Inkjet Printer

HP Deskjet 3820 Inkjet Printer

List Price: $98.00
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Product Info Reviews

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Rating: 1 stars
Summary: My cog broke...
Review: ...it's all about http://www.fixmybrokenprinter.com/ . That site deals with the cog failure that most everyone seems to complain about, myself included. Blinking lights, paper feeding, but no printing.

Rating: 1 stars
Summary: F@*! this printer
Review: I see many of my fellow reviewers have already documented the problems with this printer in this lengthy forum, but I would just like my number included with the masses. I gave it one star b/c it lasted about a year and a half (apparently a ripe age for this one). This printer was the biggest disappointment with my HP Pavilion Computer package I bought August of 2002. It came free with the computer, so it seemed like a bargain- and if it's still goin for $140 it must have been (though i think that price is a bit obnoxious). However, I would have rather paid the extra $50 for a better model than suffered through all the "mechanical errors" and various paper jams i've received the past year or so. And now I think it finally broke the other day, even in spite of my motivated efforts to even fix it manually. HP is just another symbol of American tech hegemony selling cheap parts made in some foreign sweat shop for a nickel. Go to hell HP.

Rating: 1 stars
Summary: defective parts liability
Review: I bought a Hewlett Packard 3820 Deskjet printer 1 1/2 years ago, and recently, a defective part was discovered in mine,and 5 other like models in the store that I purchased it. I was told that it could take a month to order this part. I have already been without a printer 3 weeks, so this is a great inconvenience and dissappointment in that I thought this a very well rated product. I realize that any warrenty on parts has run out, but a company that finds a major defective part in one of its products, I think, has a responsibility to the consumer to reach some kind of an agreement that is agreeable to both. The company I bought it from (a small computer store) shouldnt be liable for a problem of this kind.

Rating: 1 stars
Summary: NOT WORTH THE AGGRAVATION...
Review: I purchased this printer in January 2003 when it was on sale at BEST BUY after seeing that Consumer Report gave it a good "best buy" rating in their February 2003 issue. While it worked good for about 3 months, it died one week after the 90 day warranty expired (what a surprise). After contacting HP Service Center they replaced the original unit with another HP 3820 on exchange. This second unit worked fine until last week when it did what everyone elses has done - indicated a paper jam that wasn't there, and a mechanical error with the cartridge cradle as the cradle itself seemed to freeze on the right side. This time HP offered nothing by way of their producing a pretty unreliable and flimsy unit overall as a remedy after we contacted them. When it worked, it did so pretty nicely (although it was a bit noisy and clunky) which validates the one star I gave it. Last week we replaced it with a Canon i560 from Amazon which so far has been way more quiet, prints just as nicely, and offers a much better warranty. Plus, if you expect on purchasing this HP unit and buying replacement cartridges in the future (which you obviously will) you better hope that President Bush appropraites some additional tax cuts ASAP to help offset their expense...They are EXPENSIVE!!!

Rating: 2 stars
Summary: I wanted to like this printer.
Review: This printer is very different from most HP printers I have seen. It's not as high quality or reliable as I have come to expect them to be.

One of the things that some people complain about is how it vibrates - but that's only if you did not put the paper in far enough. This is not a problem with the printer.

However, the first time I tried to refill the ink cartridges (color and black and white) instead of paying an arm and a leg for a new set of cartridges I had major problems. First of all, it wouldn't print black. I reseated the cartridges. Then it wouldn't print magenta or yellow. I reseated the cartridges. Then it would print everything but cyan. Nothing seemed to make this problem go away.

After reseating a dozen times, I got it back to where it would print color but not black, and bought a new black ink cartridge (which was cheaper because HP MAKES INK CARTRIDGES THAT ARE HALF EMPTY BUT MORE THAN HALF AS EXPENSIVE AS FULL ONES, without marking them visibly). Anyway, the purchase of the new ink cartridge got it working again. When that black ink cartridge ran out, I refilled it and these problems did not repeat.

If this was the only problem with the printer, I wouldn't be leaving a 2-star review. Now the printer has a mechanical problem. No software manipulation can fix this problem, trust me I've tried (and I know a dozen Computer Science majors). The cartridge holder that slides back and forth when you print is stuck completely on the right side. It's as if it went too far to one side and couldn't come back. The error message says "Mechanism Error. The print cartridge cradle cannot move. Please check under the device's top cover for a paper jam or other obstruction." Of course, there is no paper jam or other obstruction.

This was the final straw with the printer, and I have yet to see how to resolve this problem. :( I will think again before buying HP, and will probably buy a Canon to replace it.

Rating: 1 stars
Summary: Noisy, unreliable, absolute junk
Review: This is my 4th HP printer purchase.

I bought this and another 3820 for my daughter as UVA annointed it as their preferred printer. Mine conked out into its 2nd cartridge and my daughter tells me the students at UVA have problems with & hate theirs.

No more HP for me -- I had been willing to overpay for their cartridges as the printers were economical & reliable. $10 depreciation to $0 is a bit excessive (amortization of the printer alone -- no ink included)

Rating: 2 stars
Summary: Works great for me... but only when it worked.
Review: The first 6 months living with this printer were fine, I replaced a black cartridge and everything was fine. Until winter struck! Here is where things got very weird. I saw the lights were flashing rapidly one day, I pressed the power button and the lights went out. Things seemed fine for a while. The 'flashing lights' happened more frequently and I found the source. Every time I touched my computer and got an electric shock (rub your feet on the carpet and touch a light switch)... the 'flashing lights' would start again. A short time after I figured out this phenomenon the printer just stopped. A chat with HP's online help had a new printer coming my way, along with a new set of ink cartridges. Why would they have to send me a new set, well that's because they were stuck on the right side of the printer. No matter how hard I pulled on the cable or tried prying with my fingers could I move them.

Fast forward to next winter and the flashing lights start all over again. This is with the 2nd printer now. Once again the ink cartridges are stuck on the right side. This time the online help told me to bring the printer to 'an approved' store for service, at my cost. Both printers were connected using a USB cable. On the first one I know I changed the black cartridge once, and on the second I refilled one then replaced it with a generic refill just days before it crapped out on me.

In general I was fairly pleased with the print quality, it was kind of noisy but not unbearable, I liked the fact that it would turn itself on when I sent something to print, the ink is pretty pricey, and I like the size of it. The 90 day warrantee is a joke, most of HP's other printers come with a 1 year warrantee, as well as other brands too. So do I actually try and get this one fixed (cheaply), or do I buy some other brand?

Rating: 4 stars
Summary: It s okay machine
Review: well i m using this printer about 1 year and it works really fine (i have Windows 2000).... Its cheap and it works so my advice is if u have Windowns 2000 you should buy this printer.

Rating: 1 stars
Summary: Good Printer, but only for 2 months....
Review: Earlier this year, I purchased the HP Deskjet 3820 to go along with my new Gateway 500SE computer, which runs on the Windows XP operating system.

The good news:
Print quality is very good.
Software is easy to install.
Connecting the hardware is simple.

The bad news:
The printer only worked for about 2 months. All of a sudden, it wouldn't print anymore! I tried everything I could think of to get it going again (contacted the HP help desk, uninstalled and then reinstalled the printer software, fiddled with all the connections, etc.), but could not get the printer to work. I tried for 7 weeks (I'm a patient man), but to no avail.

I finally went out and purchased an Epson Stylus C82, and so far, so good.

Rating: 1 stars
Summary: DON'T BUY THE MISTAKE OF YOUR LIFE
Review: At first i was happy with this crap, but then it was time to replace the black ink, and things went wrong.
Lights flashing ..paper jams...there was NO WAY to make it print again. The Technical Support Chat tried helping. but all in all no one knew what to do.
My advice: D O N T B U Y IT YOU WILL REGRET IT .


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