Sony Clie PEG-SJ33 Handheld

Rating:
Summary: Excellent PDA
Review: This is my fourth PDA - the first in color. The display quality for text, photos and games is exceptional. Excellent MP3 player as well. I agree with the complaints about short battery life. With black and white PDAs you don't really need the backlight, so batteries last a while. With this one, unless you are in outstanding light, you need the backlight and that drains the battery pretty quickly.
Also, the separate hotsync cable and power cable share an adapter. This sounds like no big deal, but it is unnecessarily inconvenient.

Rating:
Summary: Lousy product support from Sony
Review: We bought several units for office staff. Liked the unit's functionality, but several units had re-charging issues. Could not get satisfactory help from Sony, wanted nearly $500 to "fix" one unit, claiming that it had evidence of moisture damage to the mother board. At that time, it was less than two weeks out of the box, and never exposed to moisture. There was no one from Sony to talk to, despite their fancy voice interactive service line. Called numerous times. Best I got was a commitment that the service team that dealt with it would call me back within 24 hours.... nothing doing. Eventually returned the unit to me - without repair done.

Rating:
Summary: Lousy product support from Sony
Review: We bought several units for office staff. Liked the unit's functionality, but several units had re-charging issues. Could not get satisfactory help from Sony, wanted nearly $500 to "fix" one unit, claiming that it had evidence of moisture damage to the mother board. At that time, it was less than two weeks out of the box, and never exposed to moisture. There was no one from Sony to talk to, despite their fancy voice interactive service line. Called numerous times. Best I got was a commitment that the service team that dealt with it would call me back within 24 hours.... nothing doing. Eventually returned the unit to me - without repair done.

Rating:
Summary: Lousy product support from Sony
Review: We bought several units for office staff. Liked the unit's functionality, but several units had re-charging issues. Could not get satisfactory help from Sony, wanted nearly $500 to "fix" one unit, claiming that it had evidence of moisture damage to the mother board. At that time, it was less than two weeks out of the box, and never exposed to moisture. There was no one from Sony to talk to, despite their fancy voice interactive service line. Called numerous times. Best I got was a commitment that the service team that dealt with it would call me back within 24 hours.... nothing doing. Eventually returned the unit to me - without repair done.