Rating: 
Summary: Two Thumbs Up on the Portege 3505
Review: This notebook is great! I've had it for about 3 months now and I haven't had any problems to date (knock on wood). From my perspective... here are the advantages and disadvantages. Advantages
- Excellent design
- It reads 99% of my sloppy writing and you can save note in your own handwriting or convert them to text
- Fast CPU for a tablet pc
- Large hard drive
- USB 2.0 ports
- Weighs 4 pounds
- Compact Flash and Secure Digital slots
- Equipped with DVD-Rom (this is not available on the 3500 model) Disadvantages
- It's a little slow compared to my Dell Dimension 8200, but what do you expect, it's a notebook
- Battery life
- External DVD-Rom
- Very little software provided... but this was an easy one to surpass... Other Notes:
The first time I called tech support they were terrible. I was left with a bad taste in my mouth. The second time I called in I asked to speak with Tier 2 support and they were perfect! So just call up and ask to be bumped up from the stump answering the phone. BTW, the issue I had was with the DVD-Rom installation. It wasn't a big deal... ...P>In summary, this is an excellent notebook at a reasonable price. It's easy to use and it is the best in its class (at time of posting)! Be a good consumer and shop around before you pick one up.
Rating: 
Summary: Terrible Tech Support
Review: Toshiba may make good products, but their support is the worst i have ever come across. They have lost my laptop for over a month now and do not care a lick about it. They're tech support team is in Turkey and they dont care a thing about anybody. They kept hanging up on me and refused to help me saying it will take some time. When i called back- no one knew anything and had zero updates. DO NOT BUY TOSHIBA PRODUCTS! Get a Gateway or Dell instead...two companies that actually care about their customers.
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