Rating: 
Summary: It can mess up your life . . .
Review: I had 3 palms and I got my first one when they where still called "US Robotics". Some of my existing contacts came from the first PDA. After seeing all the flash specs, I thought that the e740 would be a good step. Wrong!! The Palm is about 200 times more reliable. The battery just dies and then it looses everything. My first unit was recalled because there was a fault in the internal battery. The replacement is not much better. It is a bit better now, but it was difficult to even restore backups. Please buy a compactflash card if you decide to get one and do backups often. Can technology as pretty as this not be reliable?? Did the designers not think about reliability? I had numerous times when I grabbed the unit to urgently look up a phone number or address and had a dead PDA. Latest updates gone! I have lost so much critical information that it is messing up my life.
Rating:
Summary: Loved it, until the WM2003 upgrade annoucement
Review: Switched from the Compaq 3625 to this, and it's been on the buggy side, although tolerable for an I/T type. Was looking forward to the enhanced WiFi and new version of Windows Media Player, and now Toshiba pulled the rug out from a rather large (and now, rightly ticked!) group of users. ...
Rating:
Summary: Don't help Toshiba clear out these lemons AT ANY PRICE!
Review: Seriously, do yourself a favor and stay FAR away from this particular unit. Perhaps Toshiba will learn a lesson if they're left with a few hundred thousand units sitting in a dusty warehouse somewhere. In addition to the low battery life, WiFi connection problems and ActiveSync crashing problems reported by many others here, I have three primary concerns: 1. Toshiba never delivered on software to actually take advantage of the 400MHz XScale processor in the e740. Not wanting to take any blame for themselves, they point the finger at Microsoft and claim "It's not us, they wrote the OS!". As a result, this unit performs no better than non-XScale processors of the same generation and in some cases, it performs worse. Think of XScale as similar to the "MMX" feature added to the last-generation Pentium chip--it was pretty much worthless without software written for MMX. The newest version of Windows CE, called Windows Mobile 2003, DOES take advantage of the XScale but guess what Toshiba's response is? "NO NEW OS FOR YOU!" Gosh, thanks Toshiba!
2. Toshiba never delivered on software to take full advantage of their much-touted ATI graphics chip, so despite Toshiba's marketing claims, the e740's graphics are no better than competitors' units of the same generation. In fact, if you read some of the other reviews here, you'll find that video performance is even WORSE in some cases. Awesome job, Toshiba!
3. Toshiba US has completely dragged their heels on releasing multiple software updates that were available MONTHS AGO in other parts of the world. Customers in Europe and Australia have had two major ones since the beginning of the year which fix many problems: update 1.0621 and 1.0623. And what did US customers get? Gee, thanks Toshiba!And this is how they support what was their "flagship" PDA for over a year? Look out e750 owners, you're probably next!
Rating:
Summary: Machine has bugs, but customer service is the disaster
Review: I have had my E740 for about 8 months, bought for the usual reasons (great specs at the price). Like others, I have had all the usual flaws (battery running down,1% recharge glitch, numerous hard resets, at least two losses of data, all the other things i thought were ideosyncratic til i read the other reviews on Amazon). But what really makes me sure I will never buy or allow anyone I know to buy any Toshiba product is the customer service.
About a month ago the machine stopped synching. After wasting two hours with idiotic "help" desk (we don't support AS 3.7, go back to 3.5!), they said send it in. They then told me I had broken the USB (how????). They charged me $110. This under warranty. But okay.
TWO DAYS later, it stops synching again. Same problem as before. So we send it back in again. Comes back "fixed." We call and ask for our $110 back (this is done by my ssyadmin). Nope, they say "moisture damage." Okay, I did use the two days to shower with it. Come on Toshiba, two separate bogus causes of a failure. Why bother issuing a warranty?
Then I read of no 2003 upgrade to OS, etc.
I guess Toshiba just doesn't care about its reputation. Hmm, remind anyone of some American car companies?
Rating: 
Summary: No upgrade path to WM2003
Review: I would not waste your time on purchasing a Toshiba PDA. I bought my E740 arund July of 2002 and it has been in for service twice for HW issues and stability issues. To add insult to injury, Toshiba will not be offering an upgrade to WM2003 for the E740 community. I would not trust them to do the same with their new "flagship" product, the E750... Buy another PDA, do not get burned...
Rating:
Summary: Buggy, but if you want wifi for cheap...
Review: Just bought one, and I'm probably about to return one. The e740 is "best in class" for its time, but only because no one at the time had integrated wifi. Can't really be called wifi, because you have to install an upgrade before you even have basic support for 802.1x. Reconfiguring for different access points is a pain - if you plan to use wifi, don't settle for any pocket pc 2002... go for 2003. ActiveSync disconnects often (in fact, using the most up-to-date ActiveSync will CRASH the sync software on the device). Compact Flash cards cause the device to hang at least a couple times a day. As long as you are only going to use the wifi on one access point, and will never using compact flash cards, and don't mind only using the device for 2 hours between recharging, the e740 is for you. If you want to use all the promised features, go somewhere else. It's not gonna happen.
Rating:
Summary: Sorry
Review: I haven't had it long enough to have had service problems, but otherwise I agree with the comprehensive list of criticisms in the other reviews.
Rating:
Summary: Lousy Toshiba Support - Zero upgradability
Review: Avoid this product at all costs. If you are buying a Toshiba for its upgradability, forget about it. The e740 is full of bugs, and promised upgrades to an operating system that will take advantage of this processor are not to be provided. The attitude from Toshiba is really "take the money, and forget about you." If you're even considering the new e750, please reconsider and look at a Compaq. The difference in support is immense, and over the long run Compaq/HP really stands behind their products.
Rating:
Summary: No Go
Review: Product never completed BETA testing. Owners are stuck with a device that was never finished. 12+ minor problems add up constant headaches. The monthly lockups are unforgivable. No PPC 2003 update is the last nail in the coffin.
Rating:
Summary: Do Not Buy This Product
Review: I've had numerous problems with my e740. The battery meter is often inaccurate and battery life is poor when the compact flash card is in or WiFi is turned on. ActiveSync drops the connection periodically for no reason. Also, for such a fast processor, the machine is rather sluggish. The graffiti is too sensitive, and often interprets a line as switching to punctuation mode-- very frustrating. Despite all of the neat features, this PDA has been a terrible disappointment.
| 
