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Toshiba e740 Pocket PC

Toshiba e740 Pocket PC

List Price: $599.99
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Product Info Reviews

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Rating: 3 stars
Summary: E 740 problems
Review: This is a a great PDA execpt for one thing. It is has NO built-in memory to save stored data. The E 750 took care of this problem and Toshiba essentially stifed the owner of the orignal -including my letter to them which was written before one year warrantee. They never even answered my letter.

Their answer was to give you a $40 credit towards their old defective E740. Good customer relations - Toshiba

Rating: 1 stars
Summary: No Upgrade
Review: I was pleased with its performance until I realized that Toshiba doesn't offer the upgrade to Pocket PC 2003. Seems like just a ploy for me to sell it and buy the 755, which is the same machine. Needless to say I'm not happy with Toshiba's support of this product.

Rating: 1 stars
Summary: No Upgrade
Review: I was pleased with its performance until I realized that Toshiba doesn't offer the upgrade to Pocket PC 2003. Seems like just a ploy for me to sell it and buy the 755, which is the same machine. Needless to say I'm not happy with Toshiba's support of this product.

Rating: 3 stars
Summary: So-so, but mine still works!
Review: I bought this shortly after the recall (November 2002). It's been over a year and a half, and I still use mine daily! I've only had the 1% battery problem once because I usually sit mine to recharge overnight. Is it a hassle? Not if I need to update information on it daily (e-mails, appointments, etc).

All in all, it's been frustrating to see poor reviews and then see Toshiba not support the e740 any more. However, with proper management, you can get a WiFi enabled PDA with SD/CF slots for cheap and be pretty satisfied with yourself!

Rating: 1 stars
Summary: Avoid Toshiba; poor product, even worse support
Review: 1. Despite being sold with the understanding that Pocket PC 2003 would be supported, the company dropped support for upgrading the e740.
2. The unit will randomly lose sync with the desktop computer. Despite two ROM updates this has never been corrected (and a tech support supervisor told me on the phone that this is "normal...they aren't meant to stay synced with the desktop for more than a few minutes").
3. Backups are a good practice in computers. The e740 has two backup utilities (one to a storage card, the other via ActiveSync to the desktop). However, you best hope you never have problems with these, as they are not supported by the company (same tech as above told me there was no support for any backup utility included with the PDA, despite it being included with/documented in the manual for the PDA and being a suggested action prior to sending in for service).
4. Battery: good life, compared to my iPaq, but...if it drains to 0% (or you take it out...it's removable), all programs/files in memory are erased. There was a recall, but mine wasn't included...it was for this exact problem. Since my e740's serial number didn't fall in the recall range, they wouldn't cover it. And again the tech mentioned above told me this was by design. I gather from this that Toshiba considers wiping your memory to switch removable batteries and not having a workable backup utility to be normal in the PDA world.
5. Sad, as it had good potential and some nice features (i.e., two card slots, pretty good battery life, nice design).

Rating: 1 stars
Summary: The biggest pile of junk
Review: Frequent crashes cause data loss. PDA freezes often, forcing you to soft reset which doesn't always work, then you have to hard reset, lose all your data and you have to reset all your owner information too. Battery is a joke. The guy at Toshiba said if you actually use an SD card and turn Wifi off you get only 1 1/2 hours of juice! Turn Wi-Fi on and forget about it. Can't save appointments to SD card. Must back up frequently. My appointment reminders sometimes FREEZE the unit forcing me to soft reset, which also sometimes deletes my data. The setup process is annoying after numerous resets as you have to go through it every time. The battery meter lies about the juice, saying it has 90% and all of a sudden it shuts down from battery loss. The unit also tells you, you are running low on battery even if you just charged it. Toshiba had a recall on the battery for half their units, but if you didn't have the right model number, it doesn't qualify for the recall and they won't fix it. Read all the other reviews - I wasn't the only one with these problems. It's present in 33% of their units, which is not a track record I'm comfortable with. If you call Toshiba they will actually ARGUE with you that you are wrong and they are right. Horrible! I wrote two letters to customer service and they IGNORE my letters. They refuse to take the PDA back for service and now the warranty has expired. All the positive reviews you see are from editors and others who used the PDA for 30 minutes or so. Then it seems like the best unit out there. Try to actually use it practically and you will want to throw it in the trash in about a week. DONT BUY THIS UNIT.


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