Rating: 
Summary: Im back with GRADES for HP customer support on my 2215
Review: 150.00 dollars what it cost me to get my ipaq back in a working manner , indeed with some perks and improvements...read my previous post on the issues that led me to send my machine back..(mositure/condensation on the lcd) BY FAR a hell of a lot cheaper than buying a new one.lets face it, things break it is inevitable. but dont believe the hype. The HP warranty from what many other people post here across different models of IPAQ can be summed up in 1 sentence. "the warranty is simply an insurance plan in which repair costs will be lower than getting your item fixed out of its warranty" as i found out my same issue would have run me $250 & change out of warranty , however my fix was not included in the warranty and mercifully was given a reduced rate because i am in warranty..its a bit of rhetoric nonsense but this is the corporate engine of HP.com...now that we got this KUNG FU style of chess playing here are my grades warranty coverage .. c+
lets face it we are all out to make money and to shell out as little as possible!! hp is not immune the the capitalist economy we are in. stuff breaks because $--it happens, and why not make a buck or 2 out of your inconsiderateness. Warranty is a joke, to get a repair really free of charge it has to fall on the floor a certain way..or have not appeared abused.. there are plusses & minuses to this ...i was not satisfied with the handling of my unit not covered as part of warranty. I didnt purposely put moisture on the LCD. if i dropped it or scratched it i wouldnt have a beef, however i stand with the poor mark for HP warranty. HP telephone support : B
they dont get an A because they OUTSOURCE...i am a minority myself I am hispanic so no offense to anyone here. but with this GLOBAL effort alot of the computer comapnies now have chains of tech support in INDIA. and trust me i could not get a straight answer unless I spoke to someone in the US...once speaking to a rep in USA status & details & next steps were clearly given to me in a timely manner. I noticed the outsource reps still seem to be figuring out their screens on dropdown menus as to what to say next to a caller I was on hold alot and this was unacceptable. Billing Center : D
this is the area you will have to deal with WHEN your item falls out of warranty and customer support will transfer you here, as there is no further discussion on your case, they need money and thats it. I felt in my talk with them i felt like I was talking to a collection agency, to which the rep i spoke to seemed a bit miffed as to me asking
"just what was wrong with my unit, what was the fix?"
i may not be the sharpest knife in the drawer when it comes to repair in scientific terms but anyone can explain SIMPLY what was wrong with a product and what could fix it..if im shelling out my hard earned money..you will humor me and tell me what i wanna hear!!
after all i said to the lady i spoke to "it isnt so wrong of me to ask what was wrong with my item? Surely you yourself dont go shopping and just stuff items in your shopping bag, you are gonna look at what your taking off the shelf? right? let alone the bill that your spending money on the items on right? or are you just gonna fork out your cash with no questions not caring what its amounted to and what you have bought?" a cut & dry collections team here made this part of the repair process by far the worst ive had to deal with. Reminds me of a traffic cop giving you a ticket, heartless & un speakable. shipping Process & return process : a+
this is their strong area!! and made all other suttleties bearable..Wednesday may 26th received box to mail the ipaq back for repair...after having called Tuesday 5/25 to lodge my trouble report.
Box picked up on 5/27 Thursday...and had it not been for the Memorial Day Weekend it may have come back sooner..the PPC was back in my posession on wednesday 6/2..on tuesday 6/1 is when i got everything squared away as to fixes & non warranty & asking me for credit card info.. more plusses.. ther was a ROM upgrade for my IPAQ which they put on it.. 1.10 is the rom for 2200 series it was upgraded to from 1.00...and its on HP's website FYI for download..by placing this rom on your unit it requires HARD reset & such ive done it for some of my colleagues in the office upgrading from PPC 2002 to 2003 on different HP models. They replaced the SHIELD...there were some minor NICKS & cuts from having placed screen shields on my PPC prior, all to which are GONE...they gave me a new shield scratch free. treat your PPC with love..those are my plusses & minuses with HP
now stop reading and BUY your PPC !!!
Rating: 
Summary: HP IPAQ 2215
Review: I have had an iPAQ 2215 for just under a year. I did a lot of work, asked a lot of questions before buying. It was in my price range, plus I added a SD card because my camera also uses a SD card. The case the comes with it is nice but replace it with a sturdier one to protect screen and features that fit your lifestyle (mine is a clipon to belt or waist. The only thing that I am thinking of adding is a foldable/protable keyboard for long documents. It's great
Rating:
Summary: All good - Display lacks a little,
Review: I like the features and the small footprint. Everything works great. The one small complaint is with the display... it seems to be less bright than say the 19xx or the 55xx models. I'm not sure if its a power issue since the 21xx series has only a 900 mAh Lithium-lon battery and they needed to take away from the display to conserve the battery.
But overall a nice unit.
Rating:
Summary: It even has a name...
Review: My girlfriend called my HP iPAQ h2210 "Clara"... I like it and I love my handheld, it's very usefull.
I use the Bluetooth connectivity every single day, I have a Bluetooth headset, a Bluetooth cell phone so I can make phone calls from my iPAQ's Contacts List while my phone stills on my pocket and answer calls with the headset as well. Also, I can transfer files from my iPAQ to my desktop computer thru bluetooth and synchronize it, connect to the internet via Bluetooth thru my desktop computer, send SMS... you name it.
Also it has the NEVO program so you can control your TV, Hi-Fi, VCR and even learns new codes.
Highly recommended...
Rating:
Summary: Powerful and Reliable
Review: I bought this IPAQ after doing much research. I wanted a Pocket PC, and knew that I needed to keep it very small. This IPAQ has met all of my expectations. I have used it for a year now, and plan to use it for at least another 18 mos. before I consider upgrading to newer technology.
If I could do it again, I would at least look at pocket pc's that have built-in keyboards. When I originally compared these, I didn't think I would use that functionality much. After using it my stylus for a while now, I think I would prefer a keyboard option.
I have had not problems with my IPAQ and it does everything it is supposed to do.
Rating:
Summary: Good Feature/Price ratio
Review: I have owned this PDA for about 6 months now.
The battery life is far superior to the iPAQ3XXX series PDAs!
I can use this off and on for a few days straight without having to recharge.
Aside from battery life, it seems to be very fast and responsive compared to my Toshiba Genio. Another major selling point was the Dual memory slots-Compact Flash and Secure Digital.
Aside from the features mentioned above, I also am impressed with the form factor. Although it is not quite as slim as the 4XXX series iPAQs it is still among the smallest and sleekest PDAs that I have seen.
Complaints:
This does not run PPC 2003 2nd edition : (
PIM info disappears if batteries go dead. iPAQ FileStore utility does not prevent this...
I had a CASIO that kept all PIM info and settings even after a week with a dead battery (vacation).
Overall This is by far my favorite PDA yet!
Rating:
Summary: My Favorite Toy
Review: After months of research, I finally purchased an Ipaq 2215, which I dearly love. I used to have a Palm m515, which I still love (and which my husband now loves), but I wanted to get an MP3 player as well, and it was just easier to have an all in one unit. (That's what I told my husband when I tried to explain the price!)
The MP3 player works great, and it's neat to have the CF & SD slots because CF is so much cheaper. The speaker is surprisingly good, though headphones sound much better. The remote control feature is nifty, but rarely used. I write a lot of stories, so I bought a thumbpad, and it works really well and I'm almost as fast with the thumbpad as I am with a real keyboard. I'm tempted to get a real keyboard, but so far haven't needed one.
Word to Go 6 (for the Palm OS) is better than PocketWord, but PW isn't bad. It doesn't save page numbers or footers, which drives me crazy, but it does have the word completion feature that I like. You can download truetype fonts, but you can't insert a page break. When you exit out of a document and go back in, it starts you at the top again. Doc to Go 6 remembers where you left off. This can be annoying when you have a 100 page document to edit, then want to go into another document to check your notes, then continue your next great American novel.
There is a lot of space on the hard drive, though it's RAM, so you lose the info if the battery dies completely. At least that's what the book I bought says - haven't tested it yet.
I don't know if others have a problem with this, but the last document I work on does not sync when I hook up the unit to my PC. It actually takes it out of the Pocket_PC folder on my desktop. I have to go back into it, type in a space, delete the space, exit, and then it syncs. I'm sure there's an easier way, but I don't know it, so I have to do it each time.
Anyway, this is a great toy. I'm sure some people can use it for work if they really want to, but it's too much fun to just save for work.
Rating:
Summary: Convenient
Review: I purchased this a week ago and since that time it has not left my side. I put all of my personal and work information on here and it's seamless. This device has everything I need, and it also has a nice remote control gadget that I use to control my DVD, VCR, TV and TiVo. Overall this this has been incredibly useful for me, I am glad I purchased this.
Rating:
Summary: HP IPAQ 2215
Review: I like the features and the small footprint. Everything works great. The one small complaint is with the display... it seems to be less bright than say the 19xx or the 55xx models. I'm not sure if its a power issue since the 21xx series has only a 900 mAh Lithium-lon battery and they needed to take away from the display to conserve the battery.
But overall a nice unit.
Rating:
Summary: Kundera
Review: Spanish: ¿qué es mejor, el peso o la levedad? Me quedo con ambas, menos de 150gr con todo el peso de la tecnología.
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