HP iPAQ 1945 Pocket PC

Rating:
Summary: HP fails the consumer with the IPAQ 1945
Review: I purchased the new IPAQ as a replacement to my aging audiovox maestro. I liked the slim design of the new IPAQ and the incorporated bluetooth technology. However, shortly after purchase I became aware of a design flaw which makes the IPAQ 1945 a poor choice for anybody. The IPAQ touchscreen is of substandard quality. After only a few minutes use I had I managed to permently scratch the touchscreen. Within 2 months time the touchscreen itself cracked making my IPAQ useless. I contacted HP customer sevice only to be disapponted by the HP's lack of desire to assist me. In fact the only option made available to me was to pay HP to repair the screen for about the same cost of buying a new IPAQ? I declined and am currently looking for a replacement to my IPAQ. I will deffinately not be considering HP or Compaq products.

Rating:
Summary: Buyer beware
Review:
When I purchased my Ipaq 1945 in January 2004 I was amazed by what it could do. Some of the highlights are fast speed , multi tasking , upgradeability, and the amazing color display. But after 4 months the Screen internally cracked after a hot sync. This unit was not dropped or impacted in anyway so I sent it back to Hp for a warranty repair. When the technician who received the unit first called me back , He said that the warranty would not cover the screen and that it would cost $280 (almost what it costs new) to fix it. After fighting with them they brought the repair price down to $130.00 , and after I threatened to file a complaint with the attorney generals office for not honoring their warranty they repaired it for $60.00. Three months after that the sound stopped working and it was sent back and they replaced the motherboard at no charge. Two days ago I just got it back and today while I was removing the unit (which is inside of a protective case) from my pocket the screen cracked again and hp again wants $200 to repair it. Now I'm stuck with pocket pc that I invested $360.00 into that is a peace of junk. I am now going to have to look into the consumer laws to see if there is any recourse I can take to get a refund or a warranty covered repair.
This unit should not break during normal use or handling
and if you go online to a search engine like google.com and type in Ipaq 1945 cracked screen you will find many other people who have the same problem and it occurs under the warranty period.
I advise every one to stay away from this product because of the cheap construction of the unit and the Bad customer Service from HP.



Rating:
Summary: Cracked LCD screen with regular use
Review: DO NOT BUY THIS WITHOUT SOME SCREEN WARRANTY. I bought this hp1945 from Best Buy with their service protection plan for an additional 50 dollars. My screen cracked with minimal use, there was no direct fall or injury to the device. I paid 299 for the device and an additional 50 for the plan. Nothing was covered and essentially it will cost 200 to fix at HP since they too do not cover the screen. I recently learned I made a 300 dollar mistake when I was informed that Compusa does offer a proteciton plan that covers the screen. The unit is quick but made poorly. If you plan on using this everyday, as most people do, then I suggest a comprehensive service plan or you will be in the same situation as I am. I am now going to purchase a new device at compusa with the warranty because it doesn't pay to fix this one and hope it will not happen again and NOT be covered. Whatever you do, do not buy at BEST BUY with their service plan!!!!!!!!

Rating:
Summary: A gem with an Achillies heel
Review: I bought the 1945 in Feb.04 and was in love with it from the word go. I purchased a $30 bluetooth adapter for my Hp 533w desktop and I was in Bluetooth heaven, surfing the internet on my PDA in the living room while it was ActiveSync'd. Worked well with Sony Ericsson T610.
Problems: While on a trip to TX I pulled out my Ipaq (in a soft case) to find a crack smack dab in the middle of the screen, effectively ruining a $300 investment. Like you've heard before a call to a Broken-Englished foreign customer service rep they informed me of the $200 dollar screen. WILL NEVER BUY ANOTHER WITHOUT A COVER. I replaced my 1945 with the 4155 but if your looking at any of the IPAQs youd better tack another $35-$45 onto the price because if you dont buy a case your playing PDA Russian Roulette.

Rating:
Summary: Great for the price
Review: Just got the 1945 this week. I had used my bosses iPAQ (that cost 2x as much) last year to keep us both insync. It was decided I needed my own this year. I was concerned about what I would get for this price but this is perfect. It works and looks great. I don't even miss the cradle.