Rating: 
Summary: Catching up to Pocket PC
Review: The TG50 finally puts Palm devices in the same league as Pocket PCs in terms of multimedia features, but the multimedia applications are developed by third parties and thus feel a little bit less integrated than built-in Palm OS functions. The TG50 comes with TONS of software, but it also means the interface is quite cluttered, making it difficult to find something esp. for new users. The lack of the Graffiti area also takes a little getting used to. Finally, the screen is very high resolution and bright, but too small, so if you are over 35, you may find the screen next to unreadable.All in all, this is a well integrated device that gives you tons to do with your PDA: videos, images, MP3's, plus office apps. The thumboard is usable. I'd say in the multimedia department the Pocket PC feels more mature and stable, but the TG50 is a solid contender.
Rating: 
Summary: The most maddening electronic device ever
Review: This is the most frustrating piece of electronic machinery I've ever owned. About every month, it simply stops syncing and I have to spend about 2 hours on the phone with Sony customer service (!?) to try to get it to work. It is now long past the point were it ceased being a useful tool and is now nothing but an expensive annoyance that never ever lived up to it's promise. I will never buy another Sony PDA again regardless of the supposed features or value. It simply has never worked properly. The Picsel viewer has never read a single document of any sort and is a waste of memory. It lacks a proper document program so I had to buy Docs to Go, which came with my first Sony Clie, which also simply stopped working. DON'T BUY A SONY CLIE!!! BUY ANYTHING ELSE. At least, based on my experience.
Rating:
Summary: The most maddening electronic device ever
Review: This is the most frustrating piece of electronic machinery I've ever owned. About every month, it simply stops syncing and I have to spend about 2 hours on the phone with Sony customer service (!?) to try to get it to work. It is now long past the point were it ceased being a useful tool and is now nothing but an expensive annoyance that never ever lived up to it's promise. I will never buy another Sony PDA again regardless of the supposed features or value. It simply has never worked properly. The Picsel viewer has never read a single document of any sort and is a waste of memory. It lacks a proper document program so I had to buy Docs to Go, which came with my first Sony Clie, which also simply stopped working. DON'T BUY A SONY CLIE!!! BUY ANYTHING ELSE. At least, based on my experience.
Rating: 
Summary: Quality Clie
Review: Very nice PDA. Plays MP3's, runs my medical progams, organizes my day and keeps all of my contacts. The Clie TG50 went well beyond my expectations and continues to serve me well.
Rating:
Summary: Down and Out After One Year
Review: What a nightmare. I had bought my Clie less than a year ago when it refused to stay on. After several tries to do a "hard boot" on it where I had to constantly restore y data from my back up I called what Sony loosely refers to as Customer Support.... What a misnomer. It took me approximately 10 days just to get a person on the phone that understood the problems with my Clie and agree to let me send it in for warranty repair. I found the Service Tech's rude and very hard to understand. I needed to repeat what the problem was with the unit several times and was told it wasn't under warranty. I had to prove to them the date of purchase...not a problem.
Once they got their hands on it they decided that it had physical damage that caused the problem. I had had an area on the screen that had faded for at least 1-2 months before the problems began on a unit I used several times a day. After 10 days they phoned me back to say it was physical damage and they needed $138.00 to cover the repair and shipment of my unit. After I had paid the ransom for the return of my Clie to me it took another 15-20 days of constant phone calls to get status of the repair. Once they stated it would be sent the next day and to call for a tracking number. Once that they were waiting for parts, then that it was in for exchange due to the fact they were unable to keep it booted. This was my initial problem. Finally have someone call back from Sony San Diego stating that they no longer made my model and want to send me a sub-standard unit to replace it. If I want them to replace mine with a like unit that had the equipment on it I once had I will have to give them another $60.00. They have little respect for their customers and have no qualms in using the old it was physical damage to make up for a poor warranty service. To this day I still have nothing resolved. I would give anything to have bought from any other company than Sony.
J. Peterson R.N.
| 
