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Sony Clie PEG-TJ35 Handheld

Sony Clie PEG-TJ35 Handheld

List Price: $249.99
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Product Info Reviews

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Rating: 3 stars
Summary: OK pda
Review: (...)
Sony seems to pump out Palm-based PDAs as if its factory is about to be taken away by some off-world daemon and its contents vapourised. Hardly a month goes by without a new device appearing; recently we've had the ultra high-end PEG UX50, this rather more sedate entry-level machine and a less well-specified variant on this review model, the PEG TJ25.

Sony has come up with yet another new hardware design for the Clié PEG TJ35, the key feature of which is a roller positioned underneath the screen. This is the vertical movement interface, and to its left and right are tiny buttons which are used for movement across the horizontal plane.

It is a bit fiddly, but it is all you get, as Sony has abandoned its jog-dial wheel this time around. Instead of having said wheel on the left edge of the casing there are hooks for a removable flip-over screen protector, which is surprisingly robust.

The right edge of the casing has a dual-function 'Power and Hold' button. The 'Hold' feature is useful, as this PDA is supplied with Palm's own audio player. The 'Hold' function means that when listening to music with the Clié in a bag or pocket you aren't going to accidentally tap the screen and do goodness knows what to the data and files stored on the device.

There is 32MB of RAM but only 23MB of that is available to the user for applications and software; the rest is set aside for some of the army of free applications Sony pre-installs to complement what comes as part of Palm OS 5.2.

These include CLIE Launcher (a replacement for the usual Palm application launcher), CLIE Viewer (digital image viewer), CLIE Files (file manager), CLIE Memo (write notes to the screen), the Picsel Viewer (read documents in various format), and Decuma (for handwriting recognition). If you want more storage space - for example, for music files - you will need to invest in Memory Sticks, as this is Sony's memory format of choice.

The processor is not one we have come across before, an i.MXL from Motorola. We found it coped with the demands we placed on it without breaking down. The battery did irritate us a little though. We ran a benchamarking tool at both its Full Power and its Normal Use settings. In the former case we got nearly two and a half hours from the battery, in the latter four hours ten minutes. Heavy audio-visual users might want to consider a machine with more stored 'oomph.'

The Clié PEG TJ35 is both relatively small (110 x 75 x 12 mm) and light (140g) which means it is easy to carry around, and its 320 x 320 pixel screen delivers the goods nicely. You don't get a docking cradle - instead a cable does the job of synchronising and charging.

Verdict: Sony's Clié PEG TJ35 is a likeable PDA if you are nimble-fingered enough to cope with the navigator wheel, and the large bundle of software Sony supplies make it an appealing choice for those looking for a versatile 'out of the box' experience. This is a busy price-point, though, so be aware that there may be other PDAs that meet your needs for the same amount of cash.

Rating: 1 stars
Summary: A bad option for buying
Review: I am really a fanatic of the Sony products, but this time they completely disappointed me.

I bought this PDA about a month ago, I used it for about 3 weeks, and I already have problems with this one, the backlight of the Clie doesn't work at all, the problem seems to be that the internal micro cable that sends the power to the backlight screen is broken, and this happened in the shipping time, but this damage puts in evidence just 2 days ago. So I have to say this PDA is too fragile, also the brightness of the screen (when it worked) is not too shining, so I have to agree with most of the users of Palm the screen of the Tungsten E is better, also the software that came with the Clie is too poor, doesn't have many options.

Finally I check from Sony and I am not the first one with the problem, because the problem is on the design of the Sony Clie PEG-TJ35, I can tell that because I am a Systems Engineer and I saw the micro cable that is the problem, this micro cable is squashed by the battery and broke the power supply that goes to the backlight screen, so when you bought this PDA you bought this problem.

Please just look for another option of PDA.

Rating: 1 stars
Summary: Don't buy it
Review: I bought a Sony handheld (PEGTJ35) one year ago, and, one month ago, the screen is almost black. I try to resolve the issue reading the manuals, but, it doesn't work. After that, I read in the Sony web-page that they have problems with the backlight about the PEGTJ35, so, I sent a mail in order to know how they can help me to resolve the problem they have with the LCD PEGTJ35 backlight, but, after four mails I have not get an answer. So, I have the problem with my handheld and, also, I don get support, so I, if you want an advise, don't buy it.

Hace casi un año compré una Sony Handheld y, luego, la pantalla está casi totalmente negra. A través del manual no pude solucionar el problema, entonces recurrí a la página web. Allí informan que en Sony han tenido problemas con la pantalla de las Sony handheld PEGTJ 35. Dicen igualmente que sin ningun costo arreglaran las handheld pero, luego de enviar 4 mails no he recibido ninguna respuesta. Así pues, no sólo por el problema de my handheld sino por la falta de apoyo técnico, no recomiendo este producto.

Rating: 1 stars
Summary: fragile product poor support from Sony
Review: I bought mine in Jan. 2004 at $300 Canadian.The protective cover on mine wouldn't stay on. Kept coming off in my pocket. 3 months later the Clie fell to the floor and sustained a small crack in the touch screen. End of Clie
Cost of repair would of been $200 Canadian.
I maintain if the protective cover stayed on as supposed to, it probably wouldn't have broken.
Sony didn't support their product. End of Sony in my future.

Rating: 1 stars
Summary: fragile product poor support from Sony
Review: I bought mine in Jan. 2004 at $300 Canadian.The protective cover on mine wouldn't stay on. Kept coming off in my pocket. 3 months later the Clie fell to the floor and sustained a small crack in the touch screen. End of Clie
Cost of repair would of been $200 Canadian.
I maintain if the protective cover stayed on as supposed to, it probably wouldn't have broken.
Sony didn't support their product. End of Sony in my future.

Rating: 3 stars
Summary: I wish this could be a better review...
Review: I bought my TJ35 about 6 months ago. As others here have said, I am a true Sony fanatic. I researched carefully before choosing this item, and felt as though I got the best PDA for my money. Considering I use my PDA about 4 hours a day, that is saying a lot!

Let me say that I love the screen of this unit. It hardly scratches, is crystal clear, and the picture is very sharp. The software bundle is very robust. The flip cover is cheesy and the telescope stylus drove me nuts, however!

IMPORTANT: The batter will last a long time for any PDA if you do this one important thing: in the Prefs general section, look for the item labled "beam receive" and turn it off. I think it is under the general section, but I'm not positive. This will vastly improve your battery life!!!

All worked well until about 45 days later when the unit suddenly stopped hot synching and charging. I mean, I literally hot synched the unit, installed another program 10 minutes later, and nothing would work. I tried everything I knew, but couldn't get it to work. As I built the three computers in my house and have an IT degree, I feel that I did an extensive amount of troubleshooting. I called the company and had to go though the "Did you reboot your computer" steps with the person for 45 minutes just to get a ticket to send the product back. Then I had to wait 17 days for Sony to send the item back to me.

This is where it gets interesting. They determined that they couldn't fix my brand new device and sent me a refurbished model. I called up the company to complain, stating that I didn't want someone else's rejected model, I wanted a new one like I sent them. Especially with all the backlight problems the model has had. I was assured that the model sent to me had no backlight issues.

Wrong. Less than 30 days later, the backlight goes out. I call up customer service again, demanding that I receive a new model, since this is the second defective one I've received. No go. I told them I didn't want to go without a PDA for three weeks every two months. I was told by a supervisor that he didn't care how long I had to go without my device.

After more than 25 phone calls to Sony Customer support, I finally received a service return box in the mail. And then another. And then another. With three different return authorization numbers. These boxes came the week I moved, so of course I didn't have time to send the item off then. And after that, I became seriously ill and was diagnosed with a significant long-term condition that has left me barely able to leave the house. So now I will send the PDA and the three authorization forms to Sony and see what they will do. Probably nothing, because it's obvious that the company cares little for the insignificant hard-working customers who shell out two week's worth of grocery money for their product.

Who knows, maybe next Christmas one of my family members will buy me a Tungsten!



Rating: 2 stars
Summary: Backlight problem?
Review: I decided to buy the TJ35 because I owned a SJ20 and I loved it. It was slow but it was dependable. However, I'm pretty disappointed with the TJ35 because the backlight went out after a week and it's currently being serviced at Sony. I thought I got a lemon but after reading many reviews (on multiple websites), it seems that everyone is having the same problem with the TJ35 and this backlight issue seems to be a design flaw.

The pluses are that it's fast and its slim profile makes it easy to hold and operate. When the backlight did work the colors were nice and bright with excellent contrast. However, despite the good aspects, the backlight issue is a serious problem that really hurts the 35. In retrospect I think I should have bought a Tungsten E.

Rating: 3 stars
Summary: Infant Mortality
Review: I had a hard time deciding to order the TJ-35 or the T-E, and ended up with the TJ-35, primarily because of the MS and Decuma. I also did not like the feel of the T-E. For eight days I was very delighted with the device. Then the backlight failed. Sony said sure we will send you a box for you to send it back. By god, I'm not the only one! Checking on line there were a number of other devices out there with the same problem. If I had purchased it at Fry's I could have taken it back. But with Amazon.com I have a $50 promotional certificate. Hopefully I will not have more problems with it. Where are the cases?

Rating: 3 stars
Summary: Adequate but flawed
Review: I have used many pocket PCs over the years and regularly upgrade them. This is my first Sony and there are a couple of things about this I like. It's nice and small. It has a "hold" button that lets you listen without the screen being on.

However, there are several very annoying things about this model:
- the cover is flimsy, as others have commented it lasted days before busting. This is annoying (what were they thinking?) but not that serious
- hotsync frequently turns itself on in my bag (I think because the on button can be knocked on). This wastes battery and that's important because the battery does not last long because
- there is no option to dim the screen for different usage situations (which saves power). This is a sensible feature of IPAQs that Sony have missed out.
- software other companies throw in for free (like simple games and cut down versions of office) are items you have to buy seperately. There are games loaded, but they are evaluation copies which expire.
- Because the battery runs down quickly, you need two power cables (for home and office). These are UNECESSARILY expensive and the part that attaches to the unit is flimsy. You cannot buy or plug a seperate power cable into the unit, it comes with the syncing cable. As you tend throw this kind of stuff into a suitcase - the fliminess is quickly apparent. I am on my 3rd.

SO, add another US$60 for power cables, plus say another $40 to get software others throw in free, and you have something more like the real price of the unit.

This is dissapointing from a company that prides itself on design and knowing consumers. They have not thought about how people will actually use it. I can see why they are giving up manufacturing these.






Rating: 2 stars
Summary: Sony CLIE PEG-TJ35/U from Tech for Less
Review: I recently returned my reboxed Sony CLIE PEG-TJ35/U from Tech for Less. PalmOS 5.1 caused some of my repair tracking programs to not work so I returned it within four days. Tech for Less charges a 20% restocking fee; fair enough but I asked to defer that until I can research which older Palm OS will work.

It seems that PalmOS 4.1 works with my program but now Tech For Less says that I had to take store credit at the time so no deal on credit the $19 that they charged for restocking fee towards a older Sony Clie PEG-T665C.

Oh well, they loose and another seller on Amazon .com got my business.


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