Rating: Summary: ITSS AWSOME!!!!!!MUST BUY!!!!! Review: ALL iHAVE 2 SAY IS ITS THE BEST THING EVER! U NEED 2 BUY IT!!!!
Rating: Summary: Anything Less Than One Star? Review: I rate products on how they perform their advertised functions. The E performs its advertised functions but with 2 glaring flaws that make it a dud. First, the battery is of low quality. I had to take my first one back because it did not want to hold a charge after only a week. I later found out that this is a common problem. Considering you only have a 90 day warranty I would say buyer beware. Second, the screen will often crack for no apparent reason other than stress from the unit being assembled wrong at the factory. After 60 days my screen cracked for no apparent reason. It was sitting on my desk in perfect shape one moment and the screen was cracked the next. Not even the short 90 day warranty covers the screen and Palm will charge you $100 to replace the screen. If you insist on buying the E then go ahead and get ripped off further and buy the extended warranty...you will need it.
Rating: Summary: Negative 5 Stars -- WARNING -- DO NOT BUY! Review: Palm has lost its edge. The Tungsten E is pure garbage. Shortly after purchase the unit stopped functioning. We sent it in to Palm for repair and it was returned even deader than before. Thought it might be the charger, so Palm sent a charger for use in Europe! When we called to ask for the correct charger we were told the part was on 10 day back order but that we could purchase direct from Palm's website and receive it by the next business day! No way will we purchase anything else made by Palm. Palm's customer service SUCKS! They've outsourced so you need to understand Farsee to speak with the customer service reps in India and Spanish to speak to the repair site in Mexico. If it was possible I'd rate the Tungsten E as NEGATIVE 5 stars. WARNING DO NOT BUY The TUNGSTEN E and if this a sample of Palm's products -- DON'T BUY A PALM!
Rating: Summary: I think I'll skip it across the lake, like a skipping stone. Review: ...Unless it might be toxic to the fish.Zero stars, unless any of them are black holes, in which case there are endless. 86 days after purchase, with only moderate, careful, gentle use, in a pleasant, academic setting, the PalmOne Tungsten E totally died. After a month, several long phone calls to "Support" (based in India), and several round-trip express packages to "Repair" department in Laredo TX (read: MEXICO), it is still completely dead. It comes back from Laredo each time STILL dead as a door-nail. Dead. Not fixed. Toast. Fried. A carcass. A corpse. Putrefied.
Rating: Summary: one star only because 0 was not an option Review: If anyone is interested in joining a class action lawsuit against palm for dumping this incrediby bad product on an unsuspecting public, please email me at googleboodle@hotmail.com. Palm needs to be punished.
Rating: Summary: Warning: Do Not Purchase Review: I originally bought this PDA for my husband as a Christmas gift. At first, we thought it was wonderful; however, we are now on our 4th Tungsten E. The original PDA started making erratic marks on the screen when using the graffitti program and often would not respond to the stylus. It also would not properly perform a hotsync. We returned it to Amazon and recieved a replacement. The second Tungsten E quit charging after only a couple weeks. This time we tried customer service through palmOne. They told us to mail it to them for repair, and it would be returned within 5-7 business days. A month later we had still not received the PDA. We just received the 3rd Tungsten E this week; this one refurbished. It won't even turn on. So we again contacted palmOne customer suppport. They are now sending us a 4th Tungsten E. We intend to pursue getting a refund; however, we are now over the 30 day return period for Amazon, and we are also past the 90 day warranty with palm, so we may just be out $200. Overall, the reliabilty of the Tungsten E is abysmal and the customer service/ techinical support from the company is even worse. Don't waste your money.
Rating: Summary: Lack of a dock is annoying Review: I like almost everything about my new Tungsten|E, but I really hate the use of a mini-USB connector for docking. I have four problems with it: 1. Instead of a friendly cradle on my desk, I now have to manage two messy wires (power and USB). 2. Instead of a convenient drop-in action that gets me charged and synced, I have to take the extra time to plug and unplug the two connectors each and every time. 3. I find the mini USB connector to be somewhat finicky, and occasionally hotsync doesn't work until I unplug/replug it. 4. Most incredibly, a wide variety of Palm peripherals are NOT COMPATIBLE with this unit, due to the lack of the universal connector. Now that I know about this, I have been recommending against this model, and I will be looking for this in my future purchases.
Rating: Summary: Good value, one annoying bug Review: I previously had a Handspring Visor Edge, and this is a dream by comprison at about the same price. Great display, power, speed, bundled software, light weight. Main trade-off is poor battery life, also a charger cable/AC adapter that's 110V only -- a problem if you travel abroad. The lack of a cradle doesn't bother me, nor does the slightly harder pressure needed to work the down key that so many people seem to complain about. My one major gripe: There's a bug in the the hot synch software (at least if you're synchronizing with Outlook) that I find very annoying. If you sync with Palm Desktop, this won't affect you, so you can just quit reading and place your order. For the Outlook sync, instead of using Chapura's Pocket Mirror, as previous models did, the E uses Palm's new home-grown Outlook Conduits. These work fine (at least after installing a couple of patches from the Palm website) EXCEPT that if you check off a task as completed on the handheld, it will remain in progress in Outlook after synchronization. So if you're out busily working through your to-do list, checking off tasks as you complete them, then sit down at your desk to synchronize, suddenly all those items that you thought you'd gotten rid of are there staring you in the face again.... and there's nothing to do but check them off again on the desktop. Palm has not been helpful in resolving this glitch. I've spent far more time on the phone with their pathetic version of tech support than the PDA was worth in the first place. Most of the tech reps cannot speak intelligible English, don't know the product, and have no solutions to offer. They adamantly insist on putting you through a time-consuming standard trouble-shooting routine, no matter how many times you tell them you've done all that before, and it always leads nowhere. Finally I got someone who actually understood the problem and knew enough about it to tell me that the only solution was to install Pocket Mirror. But he refused to give me a Pocket Mirror CD or free download, which meant that I would have to spend $40 (about 25% of what the whole unit cost me) to buy it from Chapura. Needless to say I am less than impressed by a support system that requires you to pay $40 for third-party software in order to make their product work as intended. Except for this, however, it is a nice unit and good value. If you buy one as a replacement for an earlier Palm OS device, and if you plan to sync with Outlook, and if you will use the Tasks module heavily as I do, just be sure to (a) NOT install the Outlook Conduits, and (b) reinstall Pocket Mirror from your older model's installation CD. Then I think you will be happy.
Rating: Summary: The Tungsten E is okay with me! Review: The moment I opened my Tungsten E's non-environmentally casing, I was amazed. I turned it on and knew my way around in about 15 minutes. At first, there were no problems. However, after several months, my Tungsten E began to emit a strange humming sound for no apparent reason. I learned that this is quite common among Tungsten E's. However, that's only a slight annoyance. Pros: Color screen is large & dazzling OS 5 is very manageable & intuitive 32 MB of memory is plenty 126 MHz processor zips through anything Mini-USB Cable instead of bulky HotSync cradle Decent battery life for a color device Engravable Comfortable to hold & light Good price Cons: After a few months, a humming sound started coming from the unit Semi-frequent errors that require soft reset Titanium-look case is great looking, but fingerprints show up too well No Universal Connector Down button is hard to push Non-replaceable battery (dead handheld after several years?) Alarms are too quiet and there is no vibrate option Overall, the Tungsten E is a beautiful (for about a week), speedy, able-featured handheld at a good price. I am a middle school student and use Docs To Go to manage all of my writing assignments, etc. Since this is the newest Palm available at this time, I'd say go for it!
Rating: Summary: Limited Parts Review: The palm itself is great. My disappointment is in the availability of parts and accessories for the Tungsten E. I have to wonder if Palm should have just not made this model at all!
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